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Front Office Ambassador

2 months ago

Brisbane, Queensland, Australia Accor Hotels Full time
{"h1": "Front Office Representative", "p": "We are seeking a skilled Front Office Representative to join our team at Accor Hotels. As a Front Office Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience from check-in to check-out.

Key Responsibilities:

* Provide quality service to guests by responding to their requests promptly and efficiently
* Maintain strict security procedures with credit and cash transactions, accounting procedures, and guest confidentiality
* Communicate effectively with hotel guests and departments to ensure a smooth stay
* Promote hotel facilities and maximize sales through sound product knowledge and selling skills
* Provide guests with local information and recommendations

Requirements:

* Ability to work under pressure and multitask
* Strong verbal and written communication skills
* People person with excellent interpersonal skills
* Genuine passion for customer service and a focus on making guests feel welcome

Why work for Accor?

We are a global leader in hospitality, committed to diversity and inclusion. We offer career development opportunities, a fun and rewarding work environment, and hotel discounts worldwide.

Join us and discover the limitless possibilities at Accor"}