Front Desk Ambassador
5 days ago
Role Overview
Candidate sought for a Front Desk Ambassador role at Crystalbrook Vincent, an award-winning hotel in Brisbane. As a Guest Services Representative, you will be the first point of contact for hotel guests, providing exceptional service and ensuring a memorable experience.
Key Responsibilities
- Welcoming guests and handling check-in and check-out procedures
- Responding to guest inquiries and resolving any issues efficiently
- Providing information on hotel facilities and services
- Handling guest requests and cashiering
Requirements
- Previous guest service experience, with a focus on hospitality
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
Benefits
- 50% food and beverage discount across all Crystalbrook Collection venues
- $99 room rates and friends and family discounts
- Lifestyle benefits, including extra leave and EAP program
- Online learning and career development plan
About Crystalbrook Collection
Crystalbrook Collection is an award-winning hotel development and management company, known for its innovative and upscale hotels. We value employee well-being, sustainability, and creativity, and are committed to delivering unique customer experiences.
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