Front Desk Ambassador

4 weeks ago

Brisbane, Queensland, Australia Urbis Full time
About this role

We are seeking a highly skilled and customer-focused Front Desk Concierge to join our dynamic team at Urbis Brisbane. As a key member of our office, you will be responsible for delivering exceptional service to our clients, employees, and guests.

Key Responsibilities:
  • Support the seamless daily operations of the office, ensuring a smooth and efficient experience for all stakeholders.
  • Meet and greet all staff and visitors, anticipating customer needs and exceeding expectations.
  • Implement and maintain site access compliance measures, including access card, printer, and locker programming.
  • Manage and coordinate back-of-house facilities, including meeting rooms, kitchen, and break-out areas, to provide the highest standards of customer service.
  • Collaborate with the Regional Director and Office Services Manager to deliver outstanding office-wide events and activities.
  • Work with the national Office Services team to coordinate an annual calendar of staff activation activities that align with Urbis initiatives.
About You:
  • Prior experience in a customer-focused role, such as airline, hospitality, hotelier concierge, corporate office, or co-working space.
  • Competent in the use of Microsoft Office suite, particularly Teams, Outlook, Word, and Excel.
  • RSA/Food Safety Training (ideal).
  • Certificate(s) in Hospitality (ideal).
  • High School Completion Certificate – Senior Certificate (QLD).
Why Urbis?

Urbis is committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity. We are proud to be an equal opportunity employer and an employer of choice for gender equality, recognized through the Workplace Gender Equality Agency (WGEA).

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