Customer Service Optimisation Specialist

Unlock Your Potential in Customer ExperienceWe're seeking a highly skilled Customer Experience Optimisation Specialist to join our team at Latitude. In this pivotal role, you'll play a key part in enhancing the financial services experience for our growing customer base.About the RoleThis is an exceptional opportunity to utilise your analytical skills and...

We are seeking a skilled Dialler Optimisation Specialist to join our team at TAL Services Limited. This is an exciting opportunity for individuals with experience in building and optimising dialling campaigns using Genesys Cloud CX.As a Dialler Optimisation Specialist, you will be responsible for designing, building, and maintaining dialling campaigns using...

At Country Road Group, we're embarking on an exciting transformation journey to position ourselves for growth. As a key member of our team, you'll play a critical role in driving customer-focused initiatives and optimising customer journeys within the loyalty ecosystem.The Customer Journey Optimisation Specialist will work closely with cross-functional...

About Country Road GroupCountry Road Group is Australia's largest Lifestyle Brand Houses, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality.Why Work for Us?We are looking for highly motivated and passionate...

Job DescriptionAt Tal Services Limited, we are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDesign and optimise dialling campaigns to achieve...

Enhance your career with a leading financial services company as a Key Performance Optimisation Specialist.About UsLatitude, partners in money, is a forward-thinking organisation that offers digital payments, cards, loans, and insurance solutions to help people shop and live better. Our values - Act Right, Show Care, Be Curious - drive everything we do.We're...

Job Title: Dialler Campaign Optimisation SpecialistJob Summary: We are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at TAL. As a Dialler Campaign Optimisation Specialist, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX to achieve business objectives.Key...

Customer Service Manager PositionThe Faac Group, a leading global player in automation and access control, is seeking an experienced Customer Experience Optimisation Lead to join our Australian operations.About the CompanyWe are dedicated to satisfying end-user needs for security, safety, and convenience. With 55 companies in 31 countries, we have a strong...

About FAAC TechnologiesAs a global leader in automation and access control, we offer cutting-edge solutions for security, safety, and convenience. Our company is dedicated to satisfying end-user needs and delivering solid returns to our stakeholders while ensuring respect of people, environment, and ethical standards.Job Summary:We are seeking an experienced...

Company OverviewTal Services Limited is a leading provider of life insurance solutions in Australia, committed to protecting and empowering Australians. Our company values diversity, equity, and inclusion, creating an environment where everyone can thrive.Job DescriptionWe are seeking a highly skilled Dialler Performance Optimisation Specialist to join our...

Tal Services Limited offers a rewarding career opportunity for an experienced Dialler Campaign Optimisation Specialist to join our team.About the RoleWe are seeking a highly skilled professional to lead the design, build, and maintenance of dialling campaigns using Genesys Cloud CX. The successful candidate will be responsible for driving campaign...

About the Role:We are seeking a Marketing Automation Expert to join our team at Bluefin Resources. As a Braze specialist, you will lead new use cases from planning to testing and rollout, collaborating closely with delivery and audience teams.Key Responsibilities:Campaign Management: Develop and execute customer journey optimisation strategies that drive...

Nike Supply Chain Opportunity We are seeking an Inventory Optimisation Specialist to join our dynamic team, driving product flow and sales performance across the Nike Pacific business. The role involves delivering daily receipt plans and new season load-ins to Value Stores, Company Store, and Digital channel. You will work closely with cross-functional...

We are seeking a highly skilled Supply Chain Financial Optimisation Specialist to join our team at Melbourne Airport.The RoleAs the Supply Chain Financial Optimisation Specialist, you will be based on site at our Distribution Centre and play a critical role in developing and optimising key data related to the running of the DC operations. This includes...

About the RoleThe Customer Experience Optimisation Lead is responsible for analysing and improving the Order to Cash (OTC) end-to-end processes at Faac Technologies. This includes receiving, processing, managing, and completing customer orders, as well as invoicing and accounts receivables.Key ResponsibilitiesAnalyse business inputs to the OTC processes to...

Role SummaryCharterhouse seeks an Optimisation Analyst to drive operational efficiency and digital transformation within our telecommunications network. The ideal candidate will have hands-on experience with ServiceNow, Salesforce, and ServiceMax, and a proven track record of process improvement and data analysis.About the RoleAs an Optimisation Analyst, you...

This is a unique opportunity for an experienced professional to take on a leadership role in Supply Chain management within a forward-thinking organisation. If you are passionate about leveraging technology to drive business excellence and thrive in a collaborative environment, you will be a great fit for this position.Position Overview:The successful...

About the RoleWe are seeking a highly skilled Financial Performance Optimisation Specialist to join our Commercial Finance team.This is an exciting opportunity for someone who wants to make a significant impact on the business by driving financial performance through data-driven insights and strategic recommendations.You will be working closely with senior...

We're seeking a skilled Dialler Campaign Optimiser to join our team at Tal Services Limited. In this role, you'll be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key Responsibilities:Develop and implement effective strategies to achieve business objectivesMonitor and analyse campaign metrics to identify areas...

About the RoleThe Sales Optimisation Manager will lead initiatives from ideation through to implementation, driving optimisation efforts that enhance the customer experience while enabling sustainable growth. This role is key in fostering a culture of innovation and delivering continuous improvement projects that streamline AGL's sales operations.Key...