Senior Case Manager

7 days ago


Perth, Western Australia Aware Super Full time

About the Role

Aware Super is seeking a highly skilled Senior Case Manager to join our Protect team. As a Senior Case Manager, you will be responsible for managing and administering a portfolio of escalated or disputed Death claims, providing support and subject matter expertise to the team and our members.

Key Responsibilities

  • Manage and administer a portfolio of escalated or disputed Death claims
  • Provide support and subject matter expertise to the team and our members
  • Act as the Trustee delegate for claim decisions and payments
  • Develop and maintain strong relationships with internal and external stakeholders
  • Ensure compliance with legislative requirements for insurance and claims

Requirements

  • Significant experience in life insurance claims, particularly Death claims
  • Strong understanding of legislative requirements for insurance and claims
  • Excellent communication and interpersonal skills
  • Ability to manage disputed claims and make decisions independently
  • Proficiency in using registry systems to process and administer claims and payments

About Aware Super

Aware Super is a profit-for-members superannuation fund that prioritizes the needs of our 1.1 million members and their communities. We are committed to reimagining a new way forward for our members and their communities.

Why Work with Us

  • Make a super impact by helping more Australians live their best lives in retirement
  • Be part of something super unique by working to reshape super and retirement
  • Work with super humans who are passionate about making a difference
  • Enjoy a range of benefits, including health and fitness reimbursement, work from home technology reimbursement, and salary continuance insurance


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