Senior Case Manager
7 days ago
About the Role
Aware Super is seeking a highly skilled Senior Case Manager to join our Protect team. As a Senior Case Manager, you will be responsible for managing and administering a portfolio of escalated or disputed Death claims, providing support and subject matter expertise to the team and our members.
Key Responsibilities
- Manage and administer a portfolio of escalated or disputed Death claims
- Provide support and subject matter expertise to the team and our members
- Act as the Trustee delegate for claim decisions and payments
- Develop and maintain strong relationships with internal and external stakeholders
- Ensure compliance with legislative requirements for insurance and claims
Requirements
- Significant experience in life insurance claims, particularly Death claims
- Strong understanding of legislative requirements for insurance and claims
- Excellent communication and interpersonal skills
- Ability to manage disputed claims and make decisions independently
- Proficiency in using registry systems to process and administer claims and payments
About Aware Super
Aware Super is a profit-for-members superannuation fund that prioritizes the needs of our 1.1 million members and their communities. We are committed to reimagining a new way forward for our members and their communities.
Why Work with Us
- Make a super impact by helping more Australians live their best lives in retirement
- Be part of something super unique by working to reshape super and retirement
- Work with super humans who are passionate about making a difference
- Enjoy a range of benefits, including health and fitness reimbursement, work from home technology reimbursement, and salary continuance insurance
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