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Senior Case Manager

2 months ago

Perth, Western Australia EML (Employers Mutual Limited) Full time

About EML

We are a leading provider of workers' compensation services, dedicated to helping people get their lives back on track. Our team is committed to delivering exceptional service and support to our clients and customers.

The Role

We are seeking an experienced Senior Case Manager to join our National Self Insurance team in Perth. As a key member of our team, you will play a pivotal role in the Return to Work process, working closely with our clients and stakeholders to achieve the best possible outcomes.

Your Responsibilities

  • Provide expert case management services to support the Return to Work process
  • Work closely with clients and stakeholders to understand their needs and develop effective solutions
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain strong relationships with clients and stakeholders
  • Stay up-to-date with industry developments and best practices to ensure continuous improvement

About You

  • Proven experience in worker's compensation claims management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong attention to detail and commitment to accuracy

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A collaborative and inclusive team culture