Luxury Operations Specialist

3 weeks ago


Brisbane, Queensland, Australia Tiffany & Co. Full time

We are seeking a highly skilled and experienced Luxury Operations Specialist to join our team at Tiffany & Co. on the Gold Coast. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.

The successful candidate will have a minimum of two years sales experience within a customer-focused environment, with strong interpersonal skills and the ability to work with a diverse client base. They will also possess solid attention to detail and problem-solving capabilities, as well as proven multi-tasking experience with an ability to meet deadlines.

Job Description
  • Effectively manage all aspects of customer service, including customer repairs, servicing orders, call enquiries, stock availability, post-sale offerings and customer correspondence.
  • Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence.
  • Provide the highest standard of customer follow-up to support the development of client relationships.

The ideal candidate will be a dynamic service-driven individual with a commitment to excellence. They will be able to work traditional retail trading hours, including weekdays and weekends, late nights and holidays.

Why Tiffany?
  • A generous salary package, including a base salary of $80,000 per annum, plus superannuation.
  • A high performing, caring, fun and dynamic team environment.
  • Culture focused on wellbeing, innovation and growth.
  • Endless career opportunities with the largest luxury group - LVMH.
  • Professional growth and development, including individual up-skilling opportunities.


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