Luxury Hospitality Specialist

2 weeks ago

Brisbane, Queensland, Australia Marriott Full time

Natural talent is highly valued at W Hotels, where creativity and originality are encouraged to flourish. As a Luxury Hospitality Specialist, you will be part of a unique work culture that sparks imagination and curiosity while bringing the W experience to life for guests.

Curating originality takes talent, and we're looking for someone who can provide exceptional service in our spa. Responsibilities include:

  • Providing general spa orientation to guests upon arrival, including the location and use of locker rooms, lounge areas, and hospitality stations
  • Offering guests amenities such as water, juice, or heated neck pillows
  • Escorting guests to and from treatment rooms
  • Checking computer updates and changes to schedule regularly throughout the day
  • Maintaining cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas and restocking towels, linens, supplies, and amenities

Benefits of this role include:

  • Access to the best hotel training opportunities, produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • 'Great Places to Work' certified, ensuring a positive and supportive work environment
  • Discounts on hotel rooms, including all properties within the Marriott International group, for you and your family and friends
  • Discounts on food and beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing and mindfulness programs to ensure you stay healthy
  • Employee Assistance Program

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life, open doors, and open minds. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels.

As a Luxury Hospitality Specialist, you can expect an estimated annual salary of $45,000 - $55,000, depending on experience and qualifications. Join a portfolio of brands with Marriott International and become the best version of yourself.

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