Senior Event Services Director

2 weeks ago

Sydney, New South Wales, Australia TEG Full time

Company Overview

Ticketek, a subsidiary of TEG, is a global leader in live entertainment, ticketing, and technology. With over 40 years of experience, we connect fans to experiences and customers with brands.

We operate worldwide out of seven country offices and include Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

About the Role

The Senior Event Services Director will join our Sydney team and work closely with clients from prestigious venues, ticketing world-class entertainment events.

This role ensures each client receives high-quality service delivery and continuity across their accounts. You will collaborate directly with clients and internal departments like marketing, web, technology, and finance to maintain exceptional service standards.

Key Responsibilities:

  • Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights.
  • Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
  • Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
  • Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.

Requirements

To succeed in this role, you will need:

  • A passion for live events.
  • A client-focused attitude, being a true ambassador for our brand.
  • Excellent communication skills, able to communicate effectively at all levels of business relationships, both internally and externally.
  • Possess attention to detail.
  • Ability to troubleshoot and problem-solve.

Essential Experience & Skills:

  • Excellent verbal and written communication skills.
  • Ability to develop new and existing relationships with clients.
  • Understanding or ability to learn ticketing systems and processes.

Benefits

You can expect:

  • Competitive salary: AU$80,000 - AU$100,000 per year.
  • Complimentary tickets to selected events.
  • Birthday Leave.
  • Volunteering Leave.
  • Access to wellbeing discounts.
  • Flu Vaccinations.
  • Company Paid Parental Leave.
  • Free Advice and Support (EAP).

About TEG

TEG is a global leader in Live Entertainment, Ticketing and Technology. We are proud partners of some of the world's largest and most iconic venues as well as leading event promoters globally.

Contact Information

Please note that only direct applications will be considered. No recruiters please.

  • Senior Event Director

    2 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Corporate Events Portfolio LeaderThe Apex Event Recruitment team is seeking a highly skilled Senior Event Manager to lead the delivery of corporate events and programs, building the brand of our esteemed clients.Salary: $110,000 - $120,000 per annum, plus superannuation.About the RoleThis full-time permanent position involves overseeing and managing a...

  • Senior Event Production Manager

    2 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the CompanyApex Event Recruitment is a renowned events supplier in Australia, specialising in delivering high-end installations and show-stopping events for discerning clients.Position Terms:This is a full-time permanent role, requiring 5 days of work in the office per weekThe estimated annual salary range for this position is $120,000 - $130,000,...

  • Senior Events Project Manager

    1 day ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    **Company Overview**A leading events supplier in the industry seeks a highly skilled and organized Senior Events Project Manager to join their team on a permanent basis.The company creates stunning installations and show-stopping events for a wide variety of clients across Australia.**Salary Package**$100,000 - $110,000 per annum plus superannuation...

  • Senior Business Operations Director

    3 days ago

    Sydney, New South Wales, Australia Senior Full time

    We are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...

  • Senior Event Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the Role:The Event Manager will play a vital part in the customer experience and delivery of conferences, summits and private events for a prominent Events Agency in North Sydney.Key Responsibilities:Develop and oversee the critical paths for all events to ensure seamless delivery.Manage all logistics/operations of events from launch through to...

  • Event Production Manager

    4 days ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Apex Event Recruitment is seeking an experienced Technical Director to lead their event production team in Australia.Salary: $100,000 - $110,000 per annum, plus superThe successful candidate will have a strong technical background and excellent leadership skills to manage multiple projects simultaneously. They will work closely with clients to bring creative...

  • Senior Event Production Manager

    1 week ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Company Overview:A leading events supplier in the industry is seeking a skilled Senior Event Production Manager to join their team. With a focus on delivering high-quality installations and show-stopping events, this company collaborates with clients across Australia to bring creative visions to life.Salary and Benefits:The successful candidate will be...

  • Senior Event Producer

    1 month ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the RoleThe Company:Apex Event Recruitment is a leading events agency in Sydney, delivering exceptional corporate events in Australia. We believe that a brand's communication is not just about what they say, but the experiences they create and share with audiences.Position Terms:Full-time permanent role, hybrid workingSalary: $110,000 - $120,000 plus...

  • Event Production Manager

    2 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the CompanyApex Event Recruitment is a renowned events supplier in the industry, dedicated to delivering exceptional installations and show-stopping events for a diverse range of clients.Salary InformationThe salary for this role is estimated to be between $100,000 and $110,000 plus superannuation, reflecting the company's commitment to offering...

  • Creative Events Project Coordinator

    3 days ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    The Company:We are Apex Event Recruitment, a leading events agency in Australia. Our team is passionate about delivering exceptional live experiences for our clients.Position Terms:Full-time permanent roleHybrid working: 2 days from home, 3 from officeSalary: $55,000 - $60,000 per annum plus superannuation and bonusesThe Role:As an Events Project...

  • Senior Event Production Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Apex Event Recruitment is a leading creative events agency delivering momentous live experiences for their clients. We are looking for an experienced Events Coordinator to join our growing team.The ideal candidate will have experience working within an events agency, either in an internship or paid position. Recent graduates who are go-getters and have a...

  • Senior Event Coordinator

    3 days ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About Apex Event RecruitmentApex Event Recruitment is a full-service bespoke creative events agency that specializes in creating, designing, and producing world-class events and experiences for their clients.Salary: $90,000 - $100,000 per yearJob Description:The Event Producer will be responsible for the management and execution of client events, from...

  • Event Coordinator

    1 month ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the Role:The Event Manager will play a key role in the delivery of conferences, summits, and private events for Apex Event Recruitment. This is a full-time permanent position based in North Sydney, with a salary range of $90,000 - $100,000 plus super.Key Responsibilities:Develop and oversee the critical paths for all events.Manage all...

  • Event Production Manager

    3 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    The Role of a Senior Event Producer at Apex Event Recruitment:We are looking for a highly motivated and experienced Senior Event Producer to lead our team in delivering exceptional corporate events in Australia.Key Responsibilities:Oversee the creative strategy and events strategy for key projectsWork closely with clients to develop project plans and deliver...

  • Senior Events Coordinator

    3 days ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Company Overview:At Apex Event Recruitment, we pride ourselves on delivering some of the best creative events in Australia. Our team operates with the belief that how a brand communicates is not built around what they say, but the experiences that they create and share with audiences.Salary: The successful candidate can expect a salary range of $60,000 to...

  • Corporate Event Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    Senior Event ManagerThe Company:We are a leading recruitment agency specializing in event positions in Australia. Our team prides itself on professionalism, creativity, and meticulous event execution.Position Terms:Full-time permanent role, hybrid workingSalary: $110,000 - $120,000 plus superOccasional domestic travel for events requiredThe Role:The Senior...

  • Senior Production Manager

    1 week ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    The Apex Event Recruitment is seeking a highly skilled Senior Production Manager to join their team in Australia.As a key member of the production department, you will work closely with clients and internal teams to deliver high-end events and installations. With your technical expertise and creative approach, you will be responsible for scoping, planning,...

  • Technical Director

    3 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    About the Role:The Apex Event Recruitment team is seeking a highly skilled Technical Director to lead the production of bespoke and major projects in Australia.Key Responsibilities:Provide expert technical input to the creative team on build requirements, AV, and lighting.Estimate and cost projects into the internal system.Ensure all production meets...

  • Event Operations Director

    1 day ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    Join the Sydney Opera House TeamWe are seeking a highly skilled and experienced Event Operations Director to lead our event management teams and drive the strategic direction of our event operations.This is a key role that will work closely with internal stakeholders, including our account management, production management, stage management, and Centre for...

  • Event Production Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

        The Company:    Apex Event Recruitment is a leading events agency in Sydney that delivers some of the best creative events in Australia. We operate with the belief that how a brand communicates is not built around what they say, but the experiences that they create and share with audiences.    Position Terms:Full-time permanent roleWorking...