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Country Road Sales Consultant

1 month ago


Melbourne, Victoria, Australia Country Road Group Full time

About Country Road Group

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As a leading Australian fashion retailer, Country Road Group is committed to inspiring modern living every day. With over 45 years of experience, the brand has established itself as an icon in the industry.

Our Mission

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We aim to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes. Our customers are at the heart of everything we do, and we strive to provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.

Job Description

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We are seeking a Sales Consultant to join our team in Armadale, VIC. As a Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

Main Responsibilities

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  • Provide exceptional customer service by offering helpful advice and guidance on our products.
  • Utilize tools available to keep yourself up to date with the latest products so you can share that knowledge with your customers.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Ensure visual merchandising is maintained and the store is visually presented in accordance with brand standards.
  • Liv[e] and role model the Country Road Group values, collaborating with your store team to deliver results.

Required Skills and Qualifications

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  • A true passion for fashion with exceptional customer service skills.
  • Proactive with good problem-solving skills.
  • A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture.

Benefits

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  • Be part of an established and trusted iconic Australian brand.
  • Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix, and Mimco).
  • A genuine and open high-performing culture who have fun and celebrate success.
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

Estimated Salary: $55,000 - $65,000 per annum