RTO Administration Officer

3 days ago

Brisbane, Australia DGT Employment and Training Full time

RTO Administration Officer - Fulltime (Banyo QLD)

Australian Trade Training College Ltd has been a Registered Training Organisation (RTO) since 2006. We deliver a variety of courses ranging from Certificate I level to Diplomas under Apprenticeship/Traineeship arrangements, VETiS (Vocational Education and Training in Schools), Certificate 3 Guarantee (C3G) and Fee for Service. Due to growth and expansion we are seeking an energetic, articulate and experienced RTO Administration Officer to join our Administration team full-time. If you have the drive to excel, are motivated and passionate about your work we want to hear from you

About the role:

As an RTO Administration Officer you will be supporting Head of Departments and Trainers to manage and support student administration throughout all stages of their training from enquiries/enrolments to completion. This includes (but not limited to) processing of enrolments, resulting assessments, issuing training notices and processing completions and certificate issuance.

You will attend to phone/email enquiries and respond appropriately within the given time frames. You will apply a high level of attention to detail and accuracy when processing all data and show initiative to work to ensure quality outcomes. This is a role full of variety and no given day will be the same.

What you will bring:

- Exceptional interpersonal and communication skills

- A positive can‑do attitude

- Strong attention to detail

- A pro‑active approach to problem‑solving by streamlining processes

- A great work ethic and adaptability

- Student Management System (SMS) experience

- Sound understanding of Microsoft Office suite including ‘Teams’

- Willingness to grow and expand

Highly Desirable:

- Proven RTO administration experience

- Experience with Government funding

- Student Management System experience

Submitting your application for this interesting and rewarding role:

The Australian Trade Training College is proud to be a supportive, flexible and inclusive organisation.

Submit your application by uploading

- Cover letter indicating interest and suitability to the role

- Resume indicating relevant qualifications, work history and experience

Successful applicants must be eligible to work in Australia.

A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable applicant.

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