Enterprise Sales Associate

7 months ago

Sydney, Australia ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

The **Enterprise Sales Associate** is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has three key functions: 1) **Dr**ive **business in existing, under-penetrated and suspect Enterprise accounts; 2) **Source **net new opportunities through prospecting efforts; 3) **Support **opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success.

The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path.

Every day, you’ll get to:

- Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
- Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
- Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
- Provide ‘on demand’ sales support to customers
- Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
- Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
- Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

**Qualifications**
- 1-2+ years of full sales cycle experience gained within software or solution sales organisation.
- A demonstrable track record of success within a sales organisation, building a territory, prospecting new business, following up on leads and progressing opportunities to closure.
- Prior experience establishing trusted relationships with current and prospective clients as well as internal teams.
- Ability to understand the "bigger picture" and the business drivers around IT.
- An understanding of the sales process and the ability to navigate and progress sales cycles.
- Excellent listening, verbal and written skills.
- Excellent relationship building skills - Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues.
- Persistent and dependable, especially with attendance, deliverables and deadlines.
- Coachable and focused on personal development to learn new skills.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

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