Customer Service Consultants

2 months ago


Southbank, Australia Davidson Group Services Full time

Davidson have partnered with one of Australia’s leading energy providers who are currently seeking a team of highly motivated Customer Service professionals._

**_About the role_***
- You will be a part of a dedicated team responsible for ensuring their business customers receive exceptional end to end customer service in all aspects of their sales and billing needs. Customer service is an essential part of this opportunity, and_ _you will focus on getting the best outcome for our customers by delivering a professional and timely service, working toward resolving each request to the best of your ability._

**_Responsibilities:_***
- _General enquiries from our business and residential customers regarding their renewable energy needs_
- _Contributing to the growth of Business customers by acquiring and identifying sales opportunities and delivering excellent service_
- _Taking ownership of investigations and follow-ups of more complex enquiries_
- _Educating customers about their energy usage and how to reduce costs by being more energy efficient_

**_Skills and Experience:_***
- _A passion for excellence in customer service and getting it right the first time_
- _Sound IT skills with ability to use multiple platforms at once_
- _Strong ability to multi-task on the go_
- _Previous experience working within renewable energy contact centres highly regarded - solar, hydro or wind_
- _Ability to identify, prioritise and resolve problems in a timely manner_
- _Excellent written and verbal communication skills with a professional phone manner_

**_Benefits include:_***
- _Excellent, inclusive and diverse company culture_
- _Hybrid working arrangements - 2 days in beautiful Southbank location_
- _Career development - dedicated progression program_
- _38 hours per week, $32-$35 per hour plus super_
- _Health and wellbeing program_



  • Southbank, Australia Fuse Recruitment Full time

    Travel Customer Service Consultant - **Location**: - Southbank - Victoria - **Work Type**: - Full Time - **Salary**: - AU$60000 - AU$75000 per annum + super - **Reference**: - 25434 - Are you looking for a challenging and rewarding opportunity to progress your career in the insurance industry? Are you a claims specialist looking to launch a career in...


  • Southbank, Australia Ayan Infotech Full time

    Ayan Infotech has an urgent and immediate requirement for an ITIL Service Management Consultant for a long term contract job opportunity. All applicants must have full work rights in Australia. **Title: ITIL Service Management Consultant** **Location: Melbourne** **Type: Contract (6 months + extension)** *** **Required Skills and Experience**: The...

  • B2b Sales Consultant

    2 weeks ago


    Southbank, Australia ENGIE Full time

    Requisition ID: 25746- Location: Southbank, AU, 3006**Overview** Our team is growing! Excellent opportunity for a B2B Sales Consultant - Customer Acquisition to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by managing allocated new business...


  • Southbank, Australia VIRID Vertical Gardens Full time

    **OPPORTUNITY** We have an exciting opportunity for a Customer Service / Sales Admin to join our South Melbourne space. We are looking for someone who is passionate about plants, sustainability, herb and farming and customer service experience. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth,...


  • Southbank, Australia Charterhouse Full time

    **Pay rate: $35.00 + super**Start date: 6 Month Contract** - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment. **The role**: - Receive inbound calls and...


  • Southbank, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - Hybrid**Industry**: - Logistics Distribution & Supply Chain**Location**: - Southbank - Victoria**Salary**: $110,000.00 - $110,000.00 Yearly **Reference**: - BH-26403**ABOUT THE COMPANY** An Australian-owned organisation with a platform of businesses within the freight & logistics space. Drawing on...


  • Southbank, Australia Chandler Macleod Full time

    **Location*** - Southbank, Victoria - **Category*** - Office Support - **Salary** - $0 AUD - $0 AUD Annual - **Posted** - 16-Apr-2024 - **Work type** - Full Time - **Contact** - Brooke Phelps - **Reference** - BH-159724 Full time 12-month fixed term contract opportunity - Hybrid working environment, 3 days in the office, 2 days WFH - Flexible location:...


  • Southbank, Australia BASF Australia Ltd. Full time

    **About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together...


  • Southbank, Australia Orikan Full time

    **Introduction**: **Description**: **Key Responsibilities**: - Acting in accordance with policies, procedures and legislative requirements (i.e. privacy) to provide professional, accurate and timely customer service to the public and clients predominantly relating to the processing of infringements and permits - Facilitate the clearance of debts by...


  • Southbank, Australia BASF Australia Ltd. Full time

    About BASF We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...


  • Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...


  • Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...


  • Southbank, Australia Calvary Full time

    Customer and Contract Lead - Calvary Aged Care Progress with purpose at one of Australia’s largest health care providers Salary packaging, benefits and professional development in a supportive team environment Full Time Permanent position In Charge of the North West Region in Victoria About the role The Customer and Contract Lead oversees community...


  • Southbank, Australia BASF SE Full time

    About BASF   We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.     We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...


  • Southbank, Australia Page Personnel Full time

    Be part of a great team culture - Career Progression and growth available **About Our Client**: The company stands at the forefront of its industry, celebrated for its unparalleled efficiency in delivering operational excellence to customers. As a valued member of their team, you'll benefit from comprehensive and immersive training, perfect for individuals...

  • Sales Consultant

    1 month ago


    Southbank, Australia Mirvac Full time

    Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are: 1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022 1 Company Globally for Gender Equality in Equileap's 2022...


  • Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded again, as one of the 'Best Places to Work 2023' by the AFR;...


  • Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded again, as one of the 'Best Places to Work 2023' by the AFR;...


  • Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded again, as one of the 'Best Places to Work 2023' by the AFR;...


  • Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. **Travel has already bounced back! We have seen an amazing turn around...