Customer and Contract Lead

2 months ago


Southbank, Australia Calvary Full time

Customer and Contract Lead - Calvary Aged Care

Progress with purpose at one of Australia’s largest health care providers
Salary packaging, benefits and professional development in a supportive team environment
Full Time Permanent position
In Charge of the North West Region in Victoria
About the role

The Customer and Contract Lead oversees community business development, focusing on community engagement, referral channels, and optimizing occupancy for the Homes to maximize commercial outcomes.

This role is essential for maintaining occupancy levels by proactively collaborating with customers, management, and clinical teams to provide quality care solutions. Additionally, the lead works closely with prospective residents, their families, and friends, ensuring accurate pricing and contracting information delivery while satisfying legislative requirements.

**Your main duties will include**:
Management and Coordination of administrative and pricing/contracting requirements, and team for the Home
Work in consultation with Marketing to promote Calvary services to ensure occupancy levels are maximised and sales opportunities are realised
Seek competitor analysis and remain aware of industry changes that may impact occupancy and resident selection
Assistance provided to management and clinical teams regarding suitable resident selection
About you
Previous experience and understanding of placement of aged care consumers including facility, retirement Home/ independent living settings
Demonstrated sales experience
Demonstrated financial acumen
Demonstrated experience in consultation processes, including problem solving
Specialised competencies in customer service, the co-ordination of a range of complex services and building effective customer relationships

**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

**Please note the following**:
You will be required to provide evidence of immunisation as required for your role including COVID-19, influenza, tuberculosis screening



  • Southbank, Victoria, Australia Calvary Full time

    Customer and Contract Lead - Calvary Aged CareProgress with purpose at one of Australia's largest health care providersSalary packaging, benefits and professional development in a supportive team environmentFull Time Permanent positionIn Charge of the North West Region in VictoriaAbout the roleThe Customer and Contract Lead oversees community business...

  • Contract Manager

    2 weeks ago


    Southbank, Australia Downer Group Full time

    **Job ID**: 597086 **Job type**: Full Time - Permanent **Categories**: Engineering (All disciplines) Who we are Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and...

  • Contract Manager

    4 days ago


    Southbank, Victoria, Australia Downer Group Full time

    Job ID: 597086Job type: Full Time - PermanentCategories: Engineering (All disciplines)Who we areDowner is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.Position...


  • Southbank, Australia Hickory Full time

    At Hickory, we don’t believe in standing still, for over three decades we have continually invested in researching and developing systems and products to improve the way we build. Our philosophy is ‘MADE for LIFE’ – it’s a commitment we honour, each day. Everything we do and everything we build is ‘MADE for LIFE.’ Whether it’s refining our...


  • Southbank, Victoria, Australia Ayan Infotech Full time

    Ayan Infotech has an urgent and immediate requirement for a Sailpoint IdentityIQ Tester/ Test Lead for a long term contract job opportunity in Melbourne.All applicants must have full working rights in Australia.Title: Sailpoint IdentityIQ Test LeadLocation: MelbourneType: Contract (6 months +)Required Skills and Experience:Role :IAM Test Lead**Exp:5+...

  • B2b Sales Consultant

    3 weeks ago


    Southbank, Australia ENGIE Full time

    Requisition ID: 25746- Location: Southbank, AU, 3006**Overview** Our team is growing! Excellent opportunity for a B2B Sales Consultant - Customer Acquisition to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by managing allocated new business...


  • Southbank, Australia Ayan Infotech Full time

    Ayan Infotech has an urgent and immediate requirement for a Sailpoint IdentityIQ Tester/ Test Lead for a long term contract job opportunity in Melbourne. All applicants must have full working rights in Australia. **Title: Sailpoint IdentityIQ Test Lead** **Location: Melbourne** **Type: Contract (6 months +)** **Required Skills and Experience**: **Role...

  • Lead Data Analyst

    3 weeks ago


    Southbank, Australia Paxus Australia Pty Ltd Full time

    Posted 16 February 2023 - SalaryNegotiable - LocationSouthbank - Job type Contract - DisciplineBI + Data Analytics - ReferenceBBBH260273_1676502842 **Job description**: The Lead Data Analyst will operate in a delivery squad working with Business Partners, Data Management Analysts, Data Engineers, Data Scientists, supporting the team in delivering...

  • Talent Lead

    2 weeks ago


    Southbank, Australia Paxus Australia Pty Ltd Full time

    Posted 19 March 2024 - SalaryNegotiable - LocationSouthbank - Job type Contract - DisciplineERP + SAP + CRM - Reference265130 **Job description**: - **Talent Lead - SuccessFactors**: - **6 months**: - ** Melbourne preferred**: - ** Only Australian Citizens or Australian Permanent Residents will be considered** **To secure this exciting contract...

  • Payroll Team Lead

    6 days ago


    Southbank, Australia Sharp & Carter Full time

    $110,000 - $120,000 + superannuation - Southbank location (2 days in the office and 3 days from home) - Excellent opportunity to step up in a permanent full-time team lead position - $110,000 - $120,000 + superannuation - Southbank location (2 days in the office and 3 days from home) - Excellent opportunity to step up in a permanent full-time team lead...

  • Lead Data Analyst

    4 days ago


    Southbank, Victoria, Australia Paxus Australia Pty Ltd Full time

    Posted 16 February 202- SalaryNegotiable LocationSouthbank Job type Contract DisciplineBI + Data Analytics ReferenceBBBH260273_Job description:The Lead Data Analyst will operate in a delivery squad working with Business Partners, Data Management Analysts, Data Engineers, Data Scientists, supporting the team in delivering innovative, insightful and practical...


  • Southbank, Australia Calvary Full time

    Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Full time, 6 months contract opportunity Located in our Melbourne CBD office About the role Responsibilities include; Building relationships with potential customers (residents and...


  • Southbank, Australia Luxury Escapes Full time

    Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 6 million subscribers each month with exclusive limited time travel offers at 'insider' prices. Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to...

  • PMO Governance Lead

    2 weeks ago


    Southbank, Australia Peoplebank Full time

    Location: - Southbank- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Abuk Mawn- Discipline: - General IT - Reference: - 256307We are currently recruiting an experienced **PMO Governance Lead, **to work for our client within the This is initial** 6 month contract** opportunity and will be a **part time position** working on an exciting...


  • Southbank, Australia Ayan Infotech Full time

    Ayan Infotech are urgently looking for a Cloud Migration Lead with strong Banking experience in Australia for a long term contract job opportunity in Melbourne. All applicants must have full work rights in Australia. **Title: Cloud Migration Initiative Lead** **Location: Melbourne (remote work available)** **Type: Contract (6-12 months + long...

  • Control-m Tech Lead

    2 weeks ago


    Southbank, Australia Ayan Infotech Full time

    Ayan Infotech are looking for a Control-M Tech Lead for a long term contract job opportunity in Sydney or Melbourne. All applicants must have full unrestricted work rights in Australia, to be considered for this position. **Title: Control-M Tech Lead** **Location: Sydney or Melbourne** **Type: Contract (6 months + long term, C2H available)** **Required...


  • Southbank, Australia Charterhouse Full time

    **Pay rate: $35.00 + super**Start date: 6 Month Contract** - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment. **The role**: - Receive inbound calls and...


  • Southbank, Australia Peoplebank Full time

    Location: - Southbank- Job Type: - Contract- Posted: - about 1 hour ago- Contact: - Ryan Ching- Discipline: - General IT - Reference: - 256583**About the Company** Our client is one of the largest telco organisation in Australia, and they are looking for a **Technical Delivery Lead (Data) **to work within their campaign execution space. **Role and...


  • Southbank, Australia Global B2C Supply - Australia B2C - One Supply Full time

    Requisition ID: 28788- Location: Southbank, AU, 3006Excellent opportunity for a hands on **Development Security Operations Lead** (DevSecOps Lead) to be accountable for assigned digital platforms solution / technology’s delivery, operations, and security within the business by supporting internal digital teams and collaborating with third-party teams. The...

  • Technical Lead

    2 weeks ago


    Southbank, Australia Experis Full time

    We are seeking a Technical Lead to join our client on an exciting contract opportunity in a well-known global software consultancy. **Key Responsibilities**: Manage the complete transition of data and analytics systems from Oracle on-site servers to the Azure cloud platform. - Possess a strong understanding of Microsoft Fabric platform.Offer expertise and...