Customer Service Representative

2 weeks ago


Southbank, Australia Orikan Full time

**Introduction**:
**Description**:
**Key Responsibilities**:

- Acting in accordance with policies, procedures and legislative requirements (i.e. privacy) to provide professional, accurate and timely customer service to the public and clients predominantly relating to the processing of infringements and permits
- Facilitate the clearance of debts by providing relevant payment options for finalisation of infringement notices, and encouraging customer payments through all relevant payment options
- Advising the public of their rights and obligations under the relevant Acts
- Providing advice in relation to Council processes to members of the public, financial counsellors, caseworkers, solicitors, police officers, and council staff
- Accurate data entry of call summary into theCRM to create case history after each call

**Skills and Experiences**:
**What we are looking for**:

- Strong Customer Service orientation
- Good communication skills both written and verbal
- Professional approach and good phone manner especially when dealing with the difficult or distressed clients
- Well-developed negotiation, problem solving and decision making skills
- Ability to use multiple computer systems simultaneously
- Energetic and enthusiastic with an ability to work autonomously
- Call centre experience is desirable



  • Southbank, Australia Charterhouse Full time

    **Pay rate: $35.00 + super**Start date: 6 Month Contract** - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment. **The role**: - Receive inbound calls and...


  • Southbank, Victoria, Australia Charterhouse Full time

    Pay rate: $ superStart date: 6 Month Contract**- Location: Melbourne CBDThis is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment.The role: Receive inbound calls and make outbound calls (not...


  • Southbank, Australia ENGIE Full time

    Requisition ID: 23280- Location: Southbank, AU, 3006**The Role**: We’re seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE’s interests on the site and monitoring the construction of all EPC and connection works. The...


  • Southbank, Australia ENGIE Full time

    Requisition ID: 23280- Location: Southbank, AU, 3006**The Role**: We’re seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE’s interests on the site and monitoring the construction of all EPC and connection works. The...


  • Southbank, Victoria, Australia ENGIE Full time

    Requisition ID:Location: Southbank, AU, 3006The Role:We're seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE's interests on the site and monitoring the construction of all EPC and connection works.The incumbent will be...

  • Customer Service

    5 days ago


    Southbank, Victoria, Australia Tandoor Indian Full time

    Customer Service - Food AttendantTandoor Indian at Crown Casino, offers an extensive menu of regional dishes from across the Indian subcontinent. We serve buffet and a la carte.We are looking for an energetic Front-of-House staff, with excellent service skills to join our team at Tandoor Indianhandling food experience is required.We're open 7 days a week,...

  • Customer Service

    6 days ago


    Southbank, Victoria, Australia Tandoor Indian Full time

    Customer Service - Food AttendantTandoor Indian at Crown Casino, offers an extensive menu of regional dishes from across the Indian subcontinent. We serve buffet and a la carte.We are looking for an energetic Front-of-House staff, with excellent service skills to join our team at Tandoor Indianhandling food experience is required.We're open 7 days a week,...

  • Customer Service

    6 days ago


    Southbank, Victoria, Australia Tandoor Indian Full time

    Customer Service - Food AttendantTandoor Indian at Crown Casino, offers an extensive menu of regional dishes from across the Indian subcontinent. We serve buffet and a la carte.We are looking for an energetic Front-of-House staff, with excellent service skills to join our team at Tandoor Indianhandling food experience is required.We're open 7 days a week,...


  • Southbank, Victoria, Australia ENGIE Full time

    The Role:We're seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE's interests on the site and monitoring the construction of all EPC and connection works. The incumbent will be accountable to the Project Manager and will...


  • Southbank, Australia ENGIE Full time

    The Role:We’re seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE’s interests on the site and monitoring the construction of all EPC and connection works. The incumbent will be accountable to the Project Manager and will...


  • Southbank, Victoria, Australia LHH (Global) Full time

    Sales Development Representative, ANZ, LHH CTM & LD Do you have passion for connecting with people, cultivating relationships, sharing business insights and identifying gamechanging opportunities? Would you like an opportunity to grow your career in Sales?_ We are looking for a Sales Development Representative poised to reach new heights within our global...


  • Southbank, Australia Davidson Group Services Full time

    Davidson have partnered with one of Australia’s leading energy providers who are currently seeking a team of highly motivated Customer Service professionals._ **_About the role_*** - You will be a part of a dedicated team responsible for ensuring their business customers receive exceptional end to end customer service in all aspects of their sales and...


  • Southbank, Australia VIRID Vertical Gardens Full time

    **OPPORTUNITY** We have an exciting opportunity for a Customer Service / Sales Admin to join our South Melbourne space. We are looking for someone who is passionate about plants, sustainability, herb and farming and customer service experience. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth,...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - Hybrid**Industry**: - Logistics Distribution & Supply Chain**Location**: - Southbank - Victoria**Salary**: $110,000.00 - $110,000.00 Yearly **Reference**: - BH-26403**ABOUT THE COMPANY** An Australian-owned organisation with a platform of businesses within the freight & logistics space. Drawing on...


  • Southbank, Australia Chandler Macleod Full time

    **Location*** - Southbank, Victoria - **Category*** - Office Support - **Salary** - $0 AUD - $0 AUD Annual - **Posted** - 16-Apr-2024 - **Work type** - Full Time - **Contact** - Brooke Phelps - **Reference** - BH-159724 Full time 12-month fixed term contract opportunity - Hybrid working environment, 3 days in the office, 2 days WFH - Flexible location:...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Travel is already bouncing back We are seeing an amazing turn around already...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Australia BASF Australia Ltd. Full time

    **About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together...