Customer Service Officer

2 weeks ago

Southbank, Australia Page Personnel Full time

Be part of a great team culture
- Career Progression and growth available

**About Our Client**:
The company stands at the forefront of its industry, celebrated for its unparalleled efficiency in delivering operational excellence to customers. As a valued member of their team, you'll benefit from comprehensive and immersive training, perfect for individuals aspiring to build a rewarding career in Customer Service and thrive on meaningful customer interactions. Join a dynamic team driven by a shared passion for success, collectively motivated to achieve and exceed KPIs.
- Actively engage in team meetings, supporting fellow team members, and contributing to team objectives.
- Display the ability to collaborate effectively with colleagues.
- Identify growth opportunities and provide market feedback on competitor activities.
- Exhibit strong computer skills, particularly with Microsoft Office, and possess a working knowledge of CRM usage.
- Demonstrate proficiency in literacy and communication.
- Showcase a passion for creative problem-solving.
- Facilitate the smooth transfer of customers to different departments as needed.
- Resolve complaints promptly, aiming to minimise any lasting negative impressions of the service.

**The Successful Applicant**:

- A fun and bubbly personality with a 'can do' attitude
- Enthusiastic learner, driven to reach and exceed KPI's
- Able to work in a team environment
- Positive attitude and has a genuine passion to succeed
- Strives to deliver high quality work with a focus on effectiveness and efficiency.

**What's on Offer**:
Engage in a lively and enjoyable workplace with a team genuinely motivated for efficient collaboration and exceptional results.

Full-time position with a comprehensive contract, requiring work from 8:30 am to 5:00 pm and a one-hour lunch break.

Experience an energised workplace created by the client, emphasising inclusivity for all employees.

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