Customer Service Officer

2 weeks ago


Southbank, Australia Charterhouse Full time

**Pay rate: $35.00 + super**Start date: 6 Month Contract**
- **Location: Melbourne CBD**

This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment.

**The role**:

- Receive inbound calls and make outbound calls (not sales), obtain necessary information, and utilise generalist knowledge to take appropriate action
- Undertake administrative to support the provision of high-quality service delivery
- Maintain customer satisfaction
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in their inhouse systems

**Skills/Experience**

The call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 2 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- Previous experience within a large organisation would be preferred but not essential
- High level of professionalism
- Strong problem solving abilities, especially in a fast-paced environment
- Being very resilient and adaptable, show initiative
- Proficient in Microsoft office suite
- Tech savvy is essential

**How to apply



  • Southbank, Australia Chandler Macleod Full time

    **Location*** - Southbank, Victoria - **Category*** - Office Support - **Salary** - $0 AUD - $0 AUD Annual - **Posted** - 16-Apr-2024 - **Work type** - Full Time - **Contact** - Brooke Phelps - **Reference** - BH-159724 Full time 12-month fixed term contract opportunity - Hybrid working environment, 3 days in the office, 2 days WFH - Flexible location:...


  • Southbank, Victoria, Australia Charterhouse Full time

    Pay rate: $ superStart date: 6 Month Contract**- Location: Melbourne CBDThis is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. This role provides excellent training and a friendly and supportive working environment.The role: Receive inbound calls and make outbound calls (not...


  • Southbank, Australia Page Personnel Full time

    Be part of a great team culture - Career Progression and growth available **About Our Client**: The company stands at the forefront of its industry, celebrated for its unparalleled efficiency in delivering operational excellence to customers. As a valued member of their team, you'll benefit from comprehensive and immersive training, perfect for individuals...


  • Southbank, Australia BASF Australia Ltd. Full time

    **About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together...


  • Southbank, Victoria, Australia Page Personnel Full time

    Be part of a great team culture Career Progression and growth availableAbout Our Client:The company stands at the forefront of its industry, celebrated for its unparalleled efficiency in delivering operational excellence to customers. As a valued member of their team, you'll benefit from comprehensive and immersive training, perfect for individuals aspiring...


  • Southbank, Victoria, Australia BASF Australia Ltd. Full time

    About BASFWe are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...


  • Southbank, Australia BASF Australia Ltd. Full time

    About BASF We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...


  • Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...


  • Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...


  • Southbank, Australia BASF SE Full time

    About BASF   We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.     We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...


  • Southbank, Australia Orikan Full time

    **Introduction**: **Description**: **Key Responsibilities**: - Acting in accordance with policies, procedures and legislative requirements (i.e. privacy) to provide professional, accurate and timely customer service to the public and clients predominantly relating to the processing of infringements and permits - Facilitate the clearance of debts by...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Travel is already bouncing back We are seeing an amazing turn around already...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...


  • Southbank, Australia Fuse Recruitment Full time

    Customer Resolution Officer - **Location**: - Southbank - Victoria - **Work Type**: - Permanent - **Salary**: - AU$68 - AU$69 per annum + 11.5 super & holiday loading - **Reference**: - 22988 - **We are looking for experienced resolution officers to join our clients team!** You will be part of a vibrant team with an excellent culture who are passionate...


  • Southbank, Victoria, Australia Bevilles Jewellers Full time

    Start your journey with Bevilles todayWork with a brand that believes you are fabulous and empower others to feel fabulous.Why BevillesSince 1934, Bevilles has been passionate about creating a vibrant and engaging retail environment for customers to indulge and spoil themselves. Today, Bevilles is on a growth path - we are opening stylish new stores offering...


  • Southbank, Victoria, Australia Fuse Recruitment Full time

    Customer Resolution Officer- Location: Southbank Victoria- Work Type: Permanent- Salary: AU$6 AU$69 per annum super & holiday loading- Reference: 22988- We are looking for experienced resolution officers to join our clients teamYou will be part of a vibrant team with an excellent culture who are passionate about delivering excellent customer service.Who will...

  • Team Leader

    4 weeks ago


    Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Travel is bouncing back and we have some great ideas for coming out...


  • Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times our employee...