Travel Customer Service Consultant

2 months ago

Southbank, Australia Fuse Recruitment Full time

Travel Customer Service Consultant
- **Location**:

- Southbank - Victoria
- **Work Type**:

- Full Time
- **Salary**:

- AU$60000 - AU$75000 per annum + super
- **Reference**:

- 25434
- Are you looking for a challenging and rewarding opportunity to progress your career in the insurance industry? Are you a claims specialist looking to launch a career in underwriting? This is the perfect entry point to join a highly regarded Insurer who places a large focus on developing their employees.

**Who will you be working with?**

This highly regarded Global Insurer is seeking a **travel claims manager / customer service specialist** to join their accident and health team and share in their success. With a progressive approach to Underwriting and claims, this company has become a market leader with a reputation for excellence and offers a brilliant working environment. The purpose of this role will be to contribute to business growth objectives by developing new business and retaining existing business.

With a focus on development, this is an exciting opportunity to begin a career with one of the worlds largest insurers.

**What are the benefits?**
- Ongoing training, development, and mentoring
- Focus on health & wellbeing
- Opportunity for career progression
- Supportive and approachable leadership team
- Hybrid working arrangements
- Excellent supportive work culture

**What will you be doing?**
- Manage and process travel claims for clients
- Provide excellent customer service by responding to client inquiries in a timely and professional manner
- Provide accurate and timely information in regard to the policy coverage
- Process related documentation within standard timeframes
- Education/compliance management

**What do you need?**
- Previous accident and health insurance or travel claims experience
- Ability to work in a fast-paced environment
- Clear and concise communicator
- Ability to interpret and understand policy wordings
- Excellent attention to detail

**_At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you_***

**_If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_***

SCR-jess-yang

ChooseFuse

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