Customer Service Officer

3 days ago


Welshpool, Australia Totally Workwear Full time

**ABOUT US**

Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few.

TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive retail store network which are all supported by our own centralised warehouse / distribution centre and embroidery operations.

**ABOUT THE ROLE**

We currently have an exciting opportunity for an experienced **Customer Service Officer **to join the TwwGlobal Group in our **Commercial Sales division**, based in Welshpool.

This is an exciting opportunity for someone looking to broaden their customer service and relationship management skills. To succeed in this role, your will demonstrate a high level of attention to detail, be motivated to achieve results and be passionate about supporting your fellow team members.

**BENEFITS**
- Competitive wages and the opportunity for quarterly incentives
- Provision of uniform & ppe, plus generous employee discounts
- Monday - Friday roster (8.00am - 4.30pm) allowing a work life balance
- Free onsite parking

**DUTIES INCLUDE**:

- Maintaining positive customer relationships through regular verbal communication
- Responding to customer needs with a “make it happen” mentality
- Set-up, management and maintenance of online customer catalogues
- Liaison with suppliers to ensure that Customer needs are met
- Preparing quotations and tender documents
- Other duties as required.

**SKILLS + EXPERIENCE**
- Prior experience in Customer Service orientated role is highly desirable.
- Excellent communication skills in both verbal and written
- Highly organised with great time management skills
- Computer literate
- Able to work autonomously and in a team
- A "can do" attitude

**COMPANY CULTURE**

We attract, retain and motivate high calibre employees. We value putting our customers first, taking accountability for the quality of our work and being responsible for creating a positive and fun working environment.

**HOW TO APPLY**

**Salary**: From $61,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Work Location: In person


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