Customer Service Officer
5 months ago
Join an iconic Wesfarmers business, Australian leaders in industrial supplies
- Be part of our team in a permanent full-time role located conveniently in Welshpool
- Operating Monday to Friday - No weekend work and free parking onsite
**OUR STORY**
Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.
Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.
**YOUR OPPORTUNITY**
Due to an internal promotion we are on looking for our next **Customer Service superstar **to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team.
Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to sales queries, quoting customers, processing orders, liaising with other branches and internal departments to source products and occasional counter sales requirements to meet internal and external customers. No day will ever be the same
Your key responsibilities include, but not limited to:
- Build engaging relationships with our customers and internal stakeholders on a day to day basis
- Process customer orders, quoting, and manage the end-to-end customer interaction
- Providing product-based information and cross-selling products where required
- Ensure customer requests are actioned in a timely manner within allocated timeframes
You will be well supported with a team of technical and sales experts.
To be successful, you will have:
- Sales and customer service experience and the ability to work unsupervised in a small team
- Excellent oral and written communication with a proactive approach
- Comprehensive computer experience specifically Microsoft Suite (Excel and Word a must)
- Strong time management skills with a solutions focused approach to problem solving
- Be safety minded and promote all things safety within our branch
- Attention to detail and focus on completion of allocated tasks
- Experience with industrial products such as lifting and rigging, trade products is preferred but not essential
**CULTURE & BENEFITS**
A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.
To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:
- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more
**NEXT STEPS** Video
-
Customer Service Officer
6 months ago
Welshpool, Australia Veolia Environmental Services Full time**The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...
-
Customer Service Officer
5 months ago
Welshpool, Australia Veolia Environmental Services Full time**The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...
-
Customer Service Officer
5 months ago
Welshpool, Australia Veolia Environmental Services Full time**The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...
-
Customer Service Officer
5 months ago
Welshpool, Australia Veolia Environmental Services Full time**What’s on offer** - Flexible working hours - Supportive team environment and plenty of training - Genuine career progression - On-site parking **The Opportunity** As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This...
-
Customer Service Officer
5 months ago
Welshpool, Australia The Recruitment Alternative Full time**Market leader in innovative packaging materials**: - **Supportive and dynamic business with long-term employment outlook**: - **Excellent employee benefits** **About the Role**: Our client is an Australian market leader in the supply of innovative and premium packaging materials. This is an exciting opportunity to demonstrate your exceptional...
-
Customer Service Officer
5 months ago
Welshpool, Australia Totally Workwear Full time**ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...
-
Customer Service Officer
2 weeks ago
Welshpool, Australia Michael Page Full time12 Month Full Time Contract!Free On-site Parking!About Our ClientA long term partnership client, is highly trusted. With a commitment to exceptional service and industry expertise, we help businesses stay productive and efficient with reliable, tailored solutions.Job Description Take customer orders via phone and email, input them into the Business Central...
-
Customer Service Administrator
2 days ago
Welshpool, Australia Veolia Environmental Services Full time**The Opportunity**: As a Customer Service Administrator, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate...
-
Customer Service Administrator
1 day ago
Welshpool, Australia Veolia Full timeThe Opportunity As a Customer Service Administrator, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate...
-
Customer Service Officer
2 months ago
Welshpool, Australia Bullivants Full time**YOUR OPPORTUNITY** Due to an internal promotion we are on looking for our next Customer Service superstar to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team. Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to...
-
Customer Service
5 months ago
Welshpool, Australia Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Customer Service
6 months ago
Welshpool, Australia Totally Workwear Full time**ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...
-
Customer Service Representative
2 weeks ago
Port Welshpool, Victoria, Australia Michael Page Full timeRole OverviewMichael Page is currently seeking a skilled Customer Service Officer to join our team. As a key member of our client's operations team, you will play a vital role in delivering exceptional customer service and support.This is a 12-month fixed-term contract with a competitive salary and benefits package. You will work closely with our client's...
-
Customer Service Manager
6 months ago
Welshpool, Australia Northside Rentals Full timeDuties of the Customer Service Manager is as follows: **Responsibilities**: The Call or Contact Centre and Customer Service Manager is responsible for organising and control the operations of call or contact centres, review customer services, and maintain sound customer relations. **Main duties**: - Developing and reviewing policies, programs and...
-
Library Officer
1 month ago
Welshpool, Australia Department of Education, Western Australia Full timeJob DescriptionThe Department of Education, Western Australia is seeking a skilled Library Officer to join their team. As a key member of the library team, you will be responsible for providing reference, information, and related services to teaching staff and students.Key ResponsibilitiesDevelop and support the library's day-to-day operationsProvide...
-
Customer Service and Administration Coordinator
5 months ago
Welshpool, Australia ELAN ENERGY MATRIX PTY LTD Full time**Join Us in Shaping the Future of Resource Recovery!** **About Us**: Elan Energy Matrix was founded in 2012 with the vision to transform the tyre recycling industry from the ground up, and we now operate as one of the largest waste tyre collection and processing companies in Western Australia. Our Australian family-owned business is expanding, and we are...
-
Energy and Water Field Officer
5 days ago
Port Welshpool, Victoria, Australia Service Stream Full timeAbout Service StreamService Stream is a leading provider of essential services in the community.Estimated Salary: $25.00 - $35.00 per hour (dependent on experience)This rate includes potential bonuses for attendance, taking your earnings to over $200 per week.Job DescriptionWe are seeking an energetic and motivated Energy and Water Field Officer to join our...
-
Customer Service Specialist
3 months ago
Welshpool, Australia Komatsu Full time**The Opportunity**: Elevate your customer service skills to new heights as you partner with a team of customer service professionals dedicated to delivering unparalleled service. This opportunity not only allows you to meet and exceed customer expectations but also provides a stepping stone for progression within the customer support division and within the...
-
Customer Service Representative
3 months ago
Welshpool, Australia Auto Parts Group Pty Ltd Full timeSupportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...
-
Customer Service Representative
6 months ago
Welshpool, Australia Auto Parts Group Pty Ltd Full timeSupportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...