Customer Service Officer

3 months ago


Welshpool, Australia Veolia Environmental Services Full time

**The Opportunity**:
As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents.

This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data, records and files pertaining to residential services.

This role will be based in our corporate office in Welshpool 6106.

**What's on offer**:

- Flexible working hours
- Supportive team environment and plenty of training
- Genuine career progression
- On-site parking

**What you'll be responsible for**:

- Answer and manage incoming calls received in the residential call centre
- Schedule bin repairs in ECHO system
- Prepare daily bin maintenance run sheets
- Enter daily data into customer service report for responsible Council customers

**What you'll need to be successful**:

- Minimum of 6 months in an administrative and customer service based role
- Proficient computer skills, particularly in Microsoft Excel and Google Sheets.
- Ability to manage difficult customers and set service expectations
- Accuracy and attention to detail

**A Veolia Career**:
**All of our employees are entitled to**:

- **
Employee share plan**:

- ** Annual salary review with bonus**:

- ** Support to pursue educational and development opportunities**:

- ** Access to endless career options and pathways, Veolia promotes from within**:

- ** Employee Assistance Program (EAP)**:

- ** Bupa health insurance discount**:

- ** Corporate Discounts**:

- ** Fitness Passport**:

- ** Volunteer Opportunities**:

- ** Salary sacrificing (i.e. super, novated leases)**

**We are a Circle Back Initiative Employer and commit to respond to every applicant.**

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.

Welshpool 6106



  • Welshpool, Australia Veolia Environmental Services Full time

    **The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...


  • Welshpool, Australia Veolia Environmental Services Full time

    **The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...


  • Welshpool, Australia Veolia Environmental Services Full time

    **What’s on offer** - Flexible working hours - Supportive team environment and plenty of training - Genuine career progression - On-site parking **The Opportunity** As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This...


  • Welshpool, Australia The Recruitment Alternative Full time

    **Market leader in innovative packaging materials**: - **Supportive and dynamic business with long-term employment outlook**: - **Excellent employee benefits** **About the Role**: Our client is an Australian market leader in the supply of innovative and premium packaging materials. This is an exciting opportunity to demonstrate your exceptional...


  • Welshpool, Australia Totally Workwear Full time

    **ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...

  • Administration Officer

    5 months ago


    Welshpool, Australia Service Stream Full time

    Primary Location Welshpool, WA Job Description Summary Exciting opportunity to join TechSafe’s National division, working closely with the wider administration team to provide contract support. About the Role Service Stream’s TechSafe division are currently seeking an Administration Scheduling Officer to join our team on a Permanent Full-Time basis,...


  • Welshpool, Australia Michael Page Full time

    12 Month Full Time Contract!Free On-site Parking!About Our ClientTheir experience in distribution in Australia is unmatched. They have a long-term partnership with a leading global energy company, which allows them to provide world-class service to their customers.Job Description Take customer orders via phone and email, input them into the Business Central...


  • Welshpool, Australia Bullivants Full time

    Join an iconic Wesfarmers business, Australian leaders in industrial supplies - Be part of our team in a permanent full-time role located conveniently in Welshpool - Operating Monday to Friday - No weekend work and free parking onsite **OUR STORY** Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the...

  • Customer Service

    3 months ago


    Welshpool, Australia Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Customer Service

    4 months ago


    Welshpool, Australia Totally Workwear Full time

    **ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...


  • Welshpool, Australia Veolia Full time

    About the OpportunityVeolia ANZ is seeking a talented individual to fill the role of Internal Sales Officer in our Waste Sales team in Perth. This entry-level position offers a fantastic opportunity to kickstart your career in sales and customer service in the thriving waste management and sustainability sector.Key ResponsibilitiesAssist sales account...


  • Welshpool, Australia Northside Rentals Full time

    Duties of the Customer Service Manager is as follows: **Responsibilities**: The Call or Contact Centre and Customer Service Manager is responsible for organising and control the operations of call or contact centres, review customer services, and maintain sound customer relations. **Main duties**: - Developing and reviewing policies, programs and...


  • Welshpool, Australia Veolia Full time

    The OpportunityWe are seeking a highly motivated and organized Internal Sales Officer to join our Waste Sales team in Perth. Based in one of our convenient locations in Bibra Lake, Welshpool, or West Perth, this entry-level position offers an excellent introduction to sales and customer service in the thriving waste management and sustainability...


  • Welshpool, Australia Veolia Full time

    The OpportunityWe are seeking a highly motivated and organized Internal Sales Officer to join our Waste Sales team in Perth. As an entry-level position, this role offers an excellent introduction to sales and customer service in the thriving waste management and sustainability sector.What's on offerA fantastic opportunity to develop your sales and customer...


  • Welshpool, Australia Komatsu Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer support division, you will play a pivotal role in servicing the diverse needs of our extensive customer base across the region.Key ResponsibilitiesProvide exceptional customer service and support to...


  • Welshpool, Australia Komatsu Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Komatsu Australia Pty Ltd. As a key member of our customer support division, you will play a pivotal role in servicing the diverse needs of our extensive customer base across the region.Key ResponsibilitiesHandle all parts sales and inquiries for major mining...


  • Welshpool, Australia Komatsu Full time

    **The Opportunity**: Elevate your customer service skills to new heights as you partner with a team of customer service professionals dedicated to delivering unparalleled service. This opportunity not only allows you to meet and exceed customer expectations but also provides a stepping stone for progression within the customer support division and within the...


  • Welshpool, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...


  • Welshpool, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:Elevate your customer service skills to new heights as you partner with a team of customer service professionals dedicated to...


  • Welshpool, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...