Customer Service Officer

6 months ago


Welshpool, Australia Veolia Environmental Services Full time

**The Opportunity**:
As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents.

This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data, records and files pertaining to residential services.

This role will be based in our corporate office in Welshpool 6106.

**What's on offer**:

- Flexible working hours
- Supportive team environment and plenty of training
- Genuine career progression
- On-site parking

**What you'll be responsible for**:

- Answer and manage incoming calls received in the residential call centre
- Schedule bin repairs in ECHO system
- Prepare daily bin maintenance run sheets
- Enter daily data into customer service report for responsible Council customers

**What you'll need to be successful**:

- Minimum of 6 months in an administrative and customer service based role
- Proficient computer skills, particularly in Microsoft Excel and Google Sheets.
- Ability to manage difficult customers and set service expectations
- Accuracy and attention to detail

**A Veolia Career**:
**All of our employees are entitled to**:

- **
Employee share plan**:

- ** Annual salary review with bonus**:

- ** Support to pursue educational and development opportunities**:

- ** Access to endless career options and pathways, Veolia promotes from within**:

- ** Employee Assistance Program (EAP)**:

- ** Bupa health insurance discount**:

- ** Corporate Discounts**:

- ** Fitness Passport**:

- ** Volunteer Opportunities**:

- ** Salary sacrificing (i.e. super, novated leases)**

**We are a Circle Back Initiative Employer and commit to respond to every applicant.**

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.

Welshpool 6106



  • Welshpool, Australia Veolia Environmental Services Full time

    **The Opportunity**: As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data,...


  • Welshpool, Australia Veolia Environmental Services Full time

    **What’s on offer** - Flexible working hours - Supportive team environment and plenty of training - Genuine career progression - On-site parking **The Opportunity** As a Customer Service Officer, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s Council customers and their residents. This...


  • Welshpool, Australia The Recruitment Alternative Full time

    **Market leader in innovative packaging materials**: - **Supportive and dynamic business with long-term employment outlook**: - **Excellent employee benefits** **About the Role**: Our client is an Australian market leader in the supply of innovative and premium packaging materials. This is an exciting opportunity to demonstrate your exceptional...


  • Welshpool, Australia Totally Workwear Full time

    **ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...

  • Utility Field Officer

    3 weeks ago


    Port Welshpool, Victoria, Australia Service Stream Full time

    About the RoleWe are seeking an experienced Utility Field Officer to join our team in Welshpool, WA.This is a great opportunity for someone who enjoys working outdoors and interacting with customers. As a Utility Field Officer, you will be responsible for accurately reading utility meters in allocated neighborhoods, collecting data, and ensuring targets are...


  • Welshpool, Australia Veolia Environmental Services Full time

    **The Opportunity**: As a Customer Service Administrator, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents. This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate...


  • Welshpool, Australia Veolia Full time

    The Opportunity  As a Customer Service Administrator, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolia’s council customers and their residents.   This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate...


  • Welshpool, Australia Bullivants Full time

    Join an iconic Wesfarmers business, Australian leaders in industrial supplies - Be part of our team in a permanent full-time role located conveniently in Welshpool - Operating Monday to Friday - No weekend work and free parking onsite **OUR STORY** Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the...


  • Welshpool, Australia Bullivants Full time

    **YOUR OPPORTUNITY** Due to an internal promotion we are on looking for our next Customer Service superstar to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team. Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to...

  • Customer Service

    6 months ago


    Welshpool, Australia Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Customer Service

    7 months ago


    Welshpool, Australia Totally Workwear Full time

    **ABOUT US** Totally Workwear is a market leader in the supply of workwear, PPE and corporate image wear nationally. We represent iconic brands such as King Gee, Hard Yakka, Steel Blue, Blundstone and FXD to name a few. TwwGlobal is a highly successful family owned business that includes a dedicated Commercial Sales division, together with an extensive...

  • Utility Field Officer

    3 weeks ago


    Port Welshpool, Victoria, Australia Service Stream Full time

    About the OpportunityWe are seeking a motivated and reliable Utility Field Officer to join our team in the Perth Metro area.Key Responsibilities:Accurately read allocated meter routes in a timely, efficient, and safe manner.Uphold Service Stream safety standards and publicly represent Service Stream and our clients in a professional manner.Understand and...


  • Port Welshpool, Victoria, Australia Service Stream Full time

    About Service StreamService Stream is a leading provider of essential services in the community.Estimated Salary: $25.00 - $35.00 per hour (dependent on experience)This rate includes potential bonuses for attendance, taking your earnings to over $200 per week.Job DescriptionWe are seeking an energetic and motivated Energy and Water Field Officer to join our...


  • Welshpool, Australia Komatsu Full time

    **The Opportunity**: Elevate your customer service skills to new heights as you partner with a team of customer service professionals dedicated to delivering unparalleled service. This opportunity not only allows you to meet and exceed customer expectations but also provides a stepping stone for progression within the customer support division and within the...


  • Welshpool, Australia ELAN ENERGY MATRIX PTY LTD Full time

    **Join Us in Shaping the Future of Resource Recovery!** **About Us**: Elan Energy Matrix was founded in 2012 with the vision to transform the tyre recycling industry from the ground up, and we now operate as one of the largest waste tyre collection and processing companies in Western Australia. Our Australian family-owned business is expanding, and we are...


  • Welshpool, Australia Rexel Full time

    **Customer Service Manager**: - Welshpool, WA, AUIn this hands-on sales role, you’ll be leading the sales team at our flagship Welshpool branch and be responsible for providing exceptional customer service and sales support to some of our largest customers who are the lifeblood of the electrical industry in WA! - *This is not a call-centre role, and if...


  • Welshpool, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...


  • Welshpool, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...


  • Welshpool, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...


  • Welshpool, Australia Flexible Drive Pty Ltd Full time

    **About the role** We have an exciting role to join our Western Australian sales team for a professional who enjoys working with cutting edge digital platforms to provide data-led solutions to our customers. You will have an interest in the automotive, transport, marine and Defence industries and a willingness to learn our extensive product range to deliver...