Channel Sales Consultant

9 months ago

Brisbane, Australia Shell Energy Full time

Be part of high performing team with a great team culture
- We invest time in our people and help them chart their own career trajectory
- We prioritise respect for each other, our customers, communities & stakeholders

**The world’s biggest challenge needs you, here.**

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia’s leading energy retailers - puts you at the heart of that endeavour.

**Lead the change, from the frontline**

As a valued member of our Retail Sales team, the
**Channel Sales Consultant** is responsible for responding to a high volume of broker quote requests for large business customer retail electricity deals. Based in
**Brisbane**, this role supports the National Channel Manager and other Channel Sales Consultants, specifically in assisting with all aspects of processing and responding to broker quote requests.

Externally you will be dealing with brokers and consultants regarding tenders, price requests and contract completion. Internally you will be liaising with a number of operational areas of the Retail team, principally other Retail Sales team colleagues and the pricing, credit and operations teams.

With respect, integrity and honesty, you will:

- Manage and respond to tender requests received from brokers and consultants;
- Enter broker price requests and customer information within our Customer Relationship Management (CRM) system;
- Check and issue Retail Electricity offers;
- Seek price-feedback and pro-actively pursue opportunities to win deals with brokers;
- Prepare and manage contracts/agreements to completion;
- Foster strong relationships with Shell Energy’s brokers/channel partners;
- Work collaboratively with colleagues to maintain high service levels and response rates;
- Monitor and direct broker requests and queries from our tenders inbox; and
- General sales administrative duties including performing customer credit checks.

**What you’ll bring**

Here’s what you’ll need to thrive in this role:

- Ability to communicate with internal stakeholders to achieve performance and quality outputs;
- Ability to work under pressure and meet tight timeframes with great attention to detail;
- Dynamic with a positive attitude and ability to work at a fast pace;
- High levels of organisation and time management skills;
- Tenacity and perseverance - demonstrated eagerness to follow up on opportunities and not get discouraged by ‘losses’;
- Ability to generate timely and accurate retail electricity quotes; and
- Proficient in Excel.

***

**Why join our team**

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

- **Purpose **that you can see. As a Channel Sales Consultant you’ll have the best shot at energising a better future, one customer at a time.
- **Work **that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.
- **People **who bring the expertise and drive to succeed. Our Operations team is respectful, inclusive, and supports connection and collaboration.

We think you’ll love it here too. Some of our benefits include:

- Competitive remuneration packages, including an attractive incentivised bonus program.
- Flexible working arrangements, with modern workplaces and technologies that support new, hybrid ways of working.
- An Employee Assistance Program for you and your family when you need it.

Visit our careers site to find out more.

Read the stories of our incredible people.

**Join us. Together, we can make the difference count.**
- Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability._

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