Customer Service Rep

6 months ago


Sydney, Australia Labourpower Recruitment Services Full time

Smithfiled location
- Monday to Friday - rotating Saturdays paid at OT
- $55k-$568k per annum plus OT penalties
- Easy access and on site parking available

We are currently seeking an experienced Customer Service Officer to support the daily operational needs of a large transport and distribution business.

**Primary Roles and Responsibility**
- Uphold and lead by the organisational Mission statement, company objectives, and promote this to fellow colleagues
- Ensure all Visitors are inducted and fully understand the site rules.
- Ensure a high degree of accuracy in entry of data into company programs
- Maintain efficient and effective operations in the service centre
- Resolve and document the complaints as per defined processes and standards
- Ensure all instances of service failure or loss or damage to customer goods, are thoroughly investigated and documented
- Ensuring high standards of Quality are maintained, promoting safety policies and procedures on an ongoing basis
- Liaise with other work areas to seek and provide information relating to daily operations
- Constantly review daily plan to ensure service level KPIs are achieved
- Attend and contribute to meetings that relate to this position
- Understand the requirements of HACCP
- Entering of transport & warehouse bookings into system
- Freight investigations
- Monday to Friday (starting times between 7am to 10am - rotating roster)
- Be apart of shared working Saturdays & Public Holidays

**To be successful you will need to demonstrate**:

- A strong customer service orientation
- Ability to build effective relationships, internally and externally
- Ability to deal difficult customers
- Active listening and learning skills to comprehend ideas and to understand the implications of new information by identifying and resolving complex problems
- Excellent organisational skills and effective communication skills
- Ability to meet deadlines and handle pressure / customer demands
- Be self-managed, motivated and energetic to create a great customer and team experience
- Demonstrated effective oral and written communication skills
- Ability to work under pressure and still produce results
- Ability to be agile and flexible

The post Customer Service Rep appeared first on Labourpower.


  • Customer Service Rep

    6 months ago


    Sydney, Australia Labourpower Recruitment Services Full time

    Minto Location - Monday to Friday 9.00-5.00pm - $34.57 per hour inclusive of casual loading - Temp to perm position - permanency after successful completion of 500 hours or 14 weeks - Easy access and on site parking available We are currently seeking an experienced Administrative assistant to support the daily operational needs of a large manufacturing and...

  • Sales Rep

    6 months ago


    Sydney, Australia S&You Full time

    Dynamic growing business with supportive senior mgt team - Sales rep & Account Mgt role - Start ASAP - Great $'s + car Our client is** **an equipment hire company primarily within the civil and construction industry. They are a solution based business that works closely with our clients when it comes to supplying equipment that manages hazards on their...

  • Customer Service Rep

    2 months ago


    Sydney, Australia PFD Food Services Full time

    **Located in Chullora**: - **Mon/Tue/Wed -Morning shift, Thu and Fri Afternoon shift**: - **Full time permanent** PFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products...

  • Customer Service Rep

    6 months ago


    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity - Monday to Friday 2.30pm-10.30pm**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Rep

    8 months ago


    Sydney, Australia PFD Food Services Full time

    **Located in Chullora**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with...

  • Customer Service Rep

    8 months ago


    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD...

  • Customer Service Rep

    8 months ago


    Sydney, Australia PFD Food Services Full time

    **Located in our Purpose Built DC in Chullora**: - **Full Time Permanent Opportunity**: - **Great Team Environment with Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Rep

    2 weeks ago


    Sydney, Australia ZimVie US Corp LLC Full time

    We are **ZimVie**, a publicly traded, global life sciences leader focused on restoring daily life to our patients by designing, manufacturing, and distributing a comprehensive portfolio of innovative tooth replacement and spine surgery solutions*. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an...

  • Customer Service Rep

    2 weeks ago


    Sydney, Australia ZimVie US Corp LLC Full time

     We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life to our patients by designing, manufacturing, and distributing a comprehensive portfolio of innovative tooth replacement and spine surgery solutions*. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an...

  • Ict Sales Rep

    6 months ago


    Sydney, Australia Maltem Australia Full time

    **ICT Sales Rep** Key responsibilities: - Identify and target new business opportunities within the ICT industry - Build and maintain strong relationships with prospective and existing clients - Understand clients' ICT needs and recommend suitable products and services - Develop and deliver persuasive sales presentations to key decision-makers - Negotiate...


  • Sydney, Australia PKL Recruitment Full time

    Start Hrs 8.30 - 4.30 - Perm $65K - 75K + Super) - Open Plan Offices with Natural Light CBD An opportunity presently exists for an experienced Customer Service Representative with some shipping & packing knowledge and/or experience to join an international medical device business which specialises in the supply and shipment of products to clients across...

  • Director Operations

    6 months ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • Sydney, Australia Hatch Full time

    ** This role is at Hibob (not for Hatch)** Hatch is supporting Hibob to find a great Business Development Rep - SYDNEY to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Hibob. **About the role at...


  • Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....


  • Sydney, Australia Amida Jobadder Full time

    Office located close to public transport - train and bus - Fantastic career development opportunities and great office culture - Experience in the lighting sector or wholesaling sector is ideal - Office located close to public transport - train and bus - Fantastic career development opportunities and great office culture - Experience in the lighting sector...

  • Inside Sales Rep

    1 month ago


    Sydney, Australia SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Demand Generation Rep

    6 months ago


    North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious and passionate people to be part of our diverse teams of thinkers, testers, and doers. Come join us and work with the latest cloud technologies that enable our customers to adopt cloud...

  • Inside Sales Rep

    6 months ago


    Sydney, Australia SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Team Leader

    6 months ago


    Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....