Director Operations

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

Make a practical difference to NSW small businesses
- Exciting Ongoing employment opportunity
- Total remuneration range: $225,740 - $249,843 commensurate with experience
- Based in Parramatta

**About the role**
- Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be heard? Excited to engage with all levels on government and private sector organisations?_

The NSW Small Business Commission is seeking a motivated individual to take on a key leadership role in this independent authority overseeing a centralised services function and uplifting the performance of these services. This will be achieved through your ability to inspire and drive continuous improvement in service functions such as customer experience, business and ministerial support, information technology and reporting and insights.

**In this role, you will**:

- Lead strategic planning initiatives, integrating a whole of government approach, and function as a principal point of contact for the small business sector to promote strategic small business program initiatives.
- Build strategic level partnerships with state and national organisations, both internal and external, representing NSW Small Business Commission on inter-agency working groups and committees to maintain understanding of state-wide service delivery developments and expectations.
- Work closely with Communications & Engagement teams to coordinate the research and preparation of communication content for the Minister’s Office and stakeholders, including briefing documents correspondence media releases, speeches, and reports ensuring completeness and accuracy.
- Lead the operational management of the team including governance, risk, financial, ICT and resource management motivating and developing staff to ensure a highly skilled team can deliver identified program outcomes.

**Does this sound like you?**
- Strong ability to lead multi-disciplinary teams supporting the delivery of key functions of the Commission with the ability to create a culture of customer centricity, innovation, continuous improvement and collaboration.
- Capable of developing and implementing key initiatives and ideas to enhance customer experience and operational efficiency.
- Natural ability to build relationships and partnerships whilst having the confidence to influence and deliver key outcomes.
- Outstanding written and verbal communication skills to be able to work with multi-disciplinary teams and engage with various stakeholders.
- Experience in a leadership role in areas of operations, service delivery, customer experience, and program & project management.
- Demonstrated ability to manage budgets and procurement operations is highly desired.

**About us**
- The Small Business Commission is an independent authority which:

- Provides a central point of contact for small businesses to make complaints about their commercial dealings with other businesses and their dealings with government agencies,
- Facilitates the resolution of disputes involving small businesses through mediation and other appropriate forms of alternative dispute resolution,
- Encourages government agencies and larger businesses to enter into productive working relationships with small businesses,
- Supports the fair treatment of small businesses,

As an advocate for the interests of small businesses the Commission operates a subsidised mediation service to help businesses resolve disputes quickly and efficiently.

The Commissioner works with government, industry groups and other stakeholders to reduce red tape and make it easier for small businesses to operate.

**Closing date: Wednesday 7 February (9:59am).**

**_You Belong Here_**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

  • Director, Media Operations

    1 month ago

    Sydney, Australia Legal Aid NSW Full time

    Director, Media Operations-00009O43 Public Sector Senior Executive - Band 1 Ongoing Full-Time Sydney About us   The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and...

  • Director, Media Operations

    3 weeks ago

    Sydney, Australia Legal Aid NSW Full time

    Director, Media Operations-00009O43 Public Sector Senior Executive - Band 1 Ongoing Full-Time Sydney About us   The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and...

  • Director of Event Operations

    2 weeks ago

    Sydney, Australia Hyatt Full time

    SummaryAbout Hyatt At Hyatt, we care for people so they can be their best.  As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct...

  • Director of Event Operations

    2 weeks ago

    Sydney, Australia Hyatt Corporation Full time

    Director of Event Operations Hyatt Regency Hyatt Regency Sydney AU - NS - SydneyBanquetsHourly/Entry Level EmployeeFull-timeReq ID: SYD002665Local Summary About Hyatt At Hyatt, we care for people so they can be their best.  As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by...

  • Director of Event Operations

    5 days ago

    Sydney, New South Wales, Australia Hyatt Full time

    SummaryAbout Hyatt At Hyatt, we care for people so they can be their best. As we continue to grow, we don't lose sight of what's most important—people. Hyatt is a company that was built by family. It's a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it's this distinct guest...

  • Director of Event Operations

    5 days ago

    Sydney, New South Wales, Australia Hyatt Corporation Full time

    Director of Event Operations Hyatt Regency Hyatt Regency Sydney AU - NS - SydneyBanquetsHourly/Entry Level EmployeeFull-timeReq ID: SYD002665Local Summary About Hyatt At Hyatt, we care for people so they can be their best. As we continue to grow, we don't lose sight of what's most important—people. Hyatt is a company that was built by family....

  • Director of IT Service Operations

    5 days ago

    Sydney, New South Wales, Australia The Network Full time

    Management (Information & Communication Technology) Lead & Manage Service Operations - Australian IT Solutions Provider Lucrative Compensation Package Clearly Defined Path for Organisational and Professional Growth Director of IT Service OperationsLead & Manage Service Operations - Australian IT Solutions Provider Lucrative Compensation Package Clearly...

  • Director Of Operations

    5 days ago

    Sydney, New South Wales, Australia Vullam Full time

    "Teach Soul Not Mind" is the Secret of vullam Enhance your career with us and also be a part of Vullam's success.If you think you can make a difference by joining us then you are always welcome to apply with us at (email protected) 1)Executive VP - Business Development: USA - New York Identifies trendsetter ideas by researching industry and related events,...

  • Director of Operations

    5 days ago

    Sydney, New South Wales, Australia Vullam Full time

    "Teach Soul Not Mind" is the Secret of vullam1) Executive VP - Business Development: USA - New York Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments. Locates or proposes potential business deals by contacting potential partners; discovering and...

  • Operations Director

    5 days ago

    Sydney, New South Wales, Australia Mindshare Full time

    GroupM GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market positions.With 800 people based in Sydney, Melbourne, Adelaide and...

  • Director Of Operations – Marketing

    5 days ago

    Sydney, New South Wales, Australia Workforce Australia For Individuals Full time

    My Australia Direct Pty Ltd is currently accepting applications for the position of "Director of Operations – Marketing" with Cint in Sydney, NSW.Cint is hiring for the position of 'Director of Operations – Marketing' in Sydney CBD.The successful candidate will be involved in a range of tasks and duties to effectively promote the company's market...

  • Operations Director

    4 weeks ago

    Sydney, Australia Mindshare Full time

    Description Position at MindshareGroupM GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market...

  • Operations Director

    2 weeks ago

    Sydney, Australia Mindshare Full time

    Description Position at MindshareGroupM GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market...

  • Operations Director

    5 days ago

    Sydney, New South Wales, Australia Mindshare Full time

    Group MGroup M is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, Essence Mediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each with global operations in their own right and leading market positions.With 800 people based in Sydney, Melbourne, Adelaide,...

  • Operations Director

    5 days ago

    Sydney, New South Wales, Australia Mindshare Full time

    Description Position at MindshareGroupM GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market positions. With 800 people based in...

  • Operations Director

    5 days ago

    Sydney, New South Wales, Australia Mindshare Full time

    GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market positions.With 800 people based in Sydney, Melbourne, Adelaide and Brisbane,...

  • Director Operations ANZ

    5 days ago

    Sydney, New South Wales, Australia New Forests Full time

    The below information outlines the role title, location and details of our vacancy. Please review and select "apply" to formalise your interest. You may also pass the details of this role onto another person by using the "Nominate Someone" button. Vacancy Name Vacancy Name Director Operations ANZ Vacancy No Vacancy No VN105 Description Description New...

  • Digital Operations Director

    5 days ago

    Sydney, New South Wales, Australia Publicis Full time

    Publicis Groupe is a world leader in marketing, communication, and digital business transformation.As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on the Power of One.Publicis Groupe offers its clients seamless access to the expertise of its...

  • Operational Risk Associate Director

    5 days ago

    Sydney, New South Wales, Australia Macquarie Bank Limited Full time

    Join our Operational Risk Team based in Sydney and support our dynamic and innovative Retail Bank. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly...

  • Digital Operations Director

    2 weeks ago

    Sydney, Australia Publicis Groupe Full time

    Job Description Publicis Groupe is a world leader in marketing, communication, and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on the Power of One. Publicis Groupe offers its clients seamless access...