Customer Service Rep

2 weeks ago

Sydney, Australia ZimVie US Corp LLC Full time

We are **ZimVie**, a publicly traded, global life sciences leader focused on restoring daily life to our patients by designing, manufacturing, and distributing a comprehensive portfolio of innovative tooth replacement and spine surgery solutions*. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves - their best selves - to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future, and we hope you’ll consider being a part of it

**Job Summary**

Provides quality service to all customers to meet business objectives by performing the following duties:
**Principal Duties and Resposibilities**
- Offer customers technical support/advice.
- Solicits sale of new or additional services.
- Processes Warranties and liaise with Regulatory Department and other designated departments for investigation.
- Promptly deals with all customer requests.
- Daily processing of customer returns.
- Support/step into office team member roles as needed.

**_
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of this job description. Other tasks and projects may be required as may arise from time to time._**

**Expected Areas of Competence**

The incumbent will be required to act as role model in demonstration of behaviour in accordance with ZimVie’s Core Values, as listed below.

**Curiosity**:
We seek to understand first, then pursue innovations aimed at providing solutions for our organization, customers, and the patients we serve.

**Authenticity**

We are tireless and consistent in our innovation, our service, and our commitment to patients, healthcare professionals, and each other.

**Accountability**

We are honest and transparent in how we communicate with our team members, healthcare professionals, and the patients they serve.

**Growth Mindset**

We seek opportunity, are energized by taking risks, and embrace challenges that drive our personal and professional growth.

**Education / Experience Requirements**

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of dental technician/dental assistant education and experience. Microsoft word & Excel and basic computer skills necessary

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

**Travel Requirements**

0 - 5%

**ZimVie** is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, are considered without regard to race, color, religion, religious beliefs, creed, national origin, ancestry, citizenship status, age, gender/sex (including pregnancy, childbirth, related medical conditions, lactation and breastfeeding), gender identity or expression (including transgender status), sexual orientation, marital status, mi

  • Customer Service Rep

    6 months ago

    Sydney, Australia Labourpower Recruitment Services Full time

    Minto Location - Monday to Friday 9.00-5.00pm - $34.57 per hour inclusive of casual loading - Temp to perm position - permanency after successful completion of 500 hours or 14 weeks - Easy access and on site parking available We are currently seeking an experienced Administrative assistant to support the daily operational needs of a large manufacturing and...

  • Customer Service Rep

    6 months ago

    Sydney, Australia Labourpower Recruitment Services Full time

    Smithfiled location - Monday to Friday - rotating Saturdays paid at OT - $55k-$568k per annum plus OT penalties - Easy access and on site parking available We are currently seeking an experienced Customer Service Officer to support the daily operational needs of a large transport and distribution business. **Primary Roles and Responsibility** - Uphold and...

  • Sales Rep

    6 months ago

    Sydney, Australia S&You Full time

    Dynamic growing business with supportive senior mgt team - Sales rep & Account Mgt role - Start ASAP - Great $'s + car Our client is** **an equipment hire company primarily within the civil and construction industry. They are a solution based business that works closely with our clients when it comes to supplying equipment that manages hazards on their...

  • Customer Service Rep

    2 months ago

    Sydney, Australia PFD Food Services Full time

    **Located in Chullora**: - **Mon/Tue/Wed -Morning shift, Thu and Fri Afternoon shift**: - **Full time permanent** PFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products...

  • Customer Service Rep

    6 months ago

    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity - Monday to Friday 2.30pm-10.30pm**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Rep

    8 months ago

    Sydney, Australia PFD Food Services Full time

    **Chullora Location**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD...

  • Customer Service Rep

    8 months ago

    Sydney, Australia PFD Food Services Full time

    **Located in Chullora**: - **Full Time Opportunity**: - **Great Team Environment & Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with...

  • Customer Service Rep

    8 months ago

    Sydney, Australia PFD Food Services Full time

    **Located in our Purpose Built DC in Chullora**: - **Full Time Permanent Opportunity**: - **Great Team Environment with Amazing Company Perks** There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Rep

    2 weeks ago

    Sydney, Australia ZimVie US Corp LLC Full time

     We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life to our patients by designing, manufacturing, and distributing a comprehensive portfolio of innovative tooth replacement and spine surgery solutions*. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an...

  • Ict Sales Rep

    6 months ago

    Sydney, Australia Maltem Australia Full time

    **ICT Sales Rep** Key responsibilities: - Identify and target new business opportunities within the ICT industry - Build and maintain strong relationships with prospective and existing clients - Understand clients' ICT needs and recommend suitable products and services - Develop and deliver persuasive sales presentations to key decision-makers - Negotiate...

  • Customer Service Representative

    5 months ago

    Sydney, Australia PKL Recruitment Full time

    Start Hrs 8.30 - 4.30 - Perm $65K - 75K + Super) - Open Plan Offices with Natural Light CBD An opportunity presently exists for an experienced Customer Service Representative with some shipping & packing knowledge and/or experience to join an international medical device business which specialises in the supply and shipment of products to clients across...

  • Director Operations

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Business Development Rep

    5 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Hibob (not for Hatch)** Hatch is supporting Hibob to find a great Business Development Rep - SYDNEY to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Hibob. **About the role at...

  • Customer Service Representative

    6 months ago

    Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Service Representative

    6 months ago

    Sydney, Australia Amida Jobadder Full time

    Office located close to public transport - train and bus - Fantastic career development opportunities and great office culture - Experience in the lighting sector or wholesaling sector is ideal - Office located close to public transport - train and bus - Fantastic career development opportunities and great office culture - Experience in the lighting sector...

  • Inside Sales Rep

    1 month ago

    Sydney, Australia SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Demand Generation Rep

    6 months ago

    North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious and passionate people to be part of our diverse teams of thinkers, testers, and doers. Come join us and work with the latest cloud technologies that enable our customers to adopt cloud...

  • Inside Sales Rep

    6 months ago

    Sydney, Australia SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Customer Service Representative

    6 months ago

    Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Team Leader

    6 months ago

    Sydney, Australia Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....