Team Leader

2 weeks ago

Sydney, Australia Stryker Corporation Full time

**Why customer service at Stryker?**:
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks - like tuition reimbursement and a wellbeing program (*Benefits vary by country)

As **Customer Service Team Leader **you will be responsible for providing leadership, management and development of the phones customer service team, ensuring operational excellence.

We're open to anyone with leadership experience from any customer facing role (**Retail, Hospitality, Customer Service**). We can consider anyone on the **East Coast of Australia or NZ** for this role and it has great** WFH flexibility**.

**Key Responsibilities**:

- Provide leadership, management and development specifically to the phones customer service team and function
- Ensure the phones customer service team meets or exceeds the service demands of internal and external customers. This includes maintaining regular contact with customers to ensure clear knowledge of requirements
- Provide service excellence within a framework of expense management guidelines
- Initiate, lead and drive initiatives and process improvements within Customer Service and the wider Operations division
- Collaborate with other Stryker divisions to improve or re-engineer cross-divisional processes
- Implement productivity and efficiency improvements which minimise the requirement for the incumbent to perform daily customer service tasks

**Skills & requirements**:

- Passion for leading and developing others with experience in a leadership role
- Highly developed customer service skills and ability to problem solve
- Strong communication skills and ability to partner with a diverse range of internal and external customers
- Ability to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite)

**Culture & Benefits**:

- Join one of Australia’s Best Places to Work
- Multiple financial benefits including health care, financial wellbeing, insurance benefits.
- Ongoing training and opportunities for career progression
- Paid Parental leave schemes
- Volunteer Days
- Being part of one of the world’s largest and most recognizable brands.
- Excellent team culture - we have fun whilst we work
- A Leader who will support & guide you throughout your career
- Access to our career and self-development program from day one
- Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes

**To join us click APPLY now**

**About Stryker

  • Supermarket Team Leader

    3 weeks ago

    Sydney, Australia Retail Team Leader Opportunities Full time

    **Team Leader** We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed...

  • team leader

    4 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Team Leader – Customer PaymentsNSW Government is seeking multiple Team Leaders for a 3 month contract to oversee teams responsible for managing grants that support individuals and communities affected by natural disasters.Location: Work from Home (Must be located in NSW)Start Date: ASAPContract Length: 3 monthsPay Rate: $62.66 per hourHours: 7 hours/day (8...

  • Team Leader

    4 weeks ago

    Sydney, New South Wales, Australia Ipar Full time

    IPAR Liverpool, New South Wales, AustraliaTeam Leader - Rehabilitation ConsultantWe are currently looking for the Team Leader - Rehabilitation Consultant based in Liverpool NSW for a 12-month contract opportunity.This role is ideal for an experienced or senior/principal consultant looking to move into a leadership role or a current leader looking for a...

  • Team Leader

    18 hours ago

    Sydney, New South Wales, Australia JENI'S SPLENDID ICE CREAMS Full time

    In South Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.88 per hourThis is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In South Carolina, if the average hourly earnings of an Ambassador, Team Lead, or Service Assistant are less...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.At Hyatt, there's a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you'll discover a...

  • Team Leader

    1 week ago

    Sydney, New South Wales, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Team Leader

    2 weeks ago

    Sydney, Australia Brightside Recruitment Full time

    Not for Profit Organisation - Available immediately - Excellent management structure **Organisation**: Our clients is an established not for profit organisation that has worked with in the community providing a range of services to all areas of the welfare sector. It has a reputation for excellence and strong team culture. **Role**: The Team Leader is...

  • Team Leader

    3 weeks ago

    Sydney, Australia Mayday Recruitment Full time

    Fully Agile Working Environment - Be part of Transformational Change MAYDAY are excited to be exclusively assisting a leading financial services client in the recruitment for a Team Leader in their contact centre. They are inviting you to join them in a role that is continuing their commitment and taking it to even greater heights when it comes to valuing...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Sulzer Ltd Full time

    Team Leader - Full Time - Cardiff NSW, AustraliaSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.Team Leader – Drive Excellence at Sulzer's Cardiff Service CentreReady to lead and inspire while...

  • Team Leader

    2 weeks ago

    Sydney, Australia Silver Search Full time

    **Close to public transport**: - **Boutique Day Surgery** Are you a passionate leader with a background in customer service? Do you have experience managing a team in a healthcare setting? If so, we have an exciting opportunity for you! We are seeking a Team Leader/Reception Manager for a busy day surgery. In this role, you will be responsible for...

  • Team Leader

    4 hours ago

    Sydney, New South Wales, Australia Sunnyfield Full time

    Lead With Purpose at Sunnyfield: Make a Difference Every DayAre you a natural-born leader who loves empowering others, driving awesome outcomes, and making a real impact? Well, guess what? We've got the job for youWe're on the lookout for a passionate and dynamic Team Leader to join our vibrant Singleton Hub. Reporting to the Service Manager, you'll help...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Stryker Full time

    Are you a dynamic leader who thrives in a fast-paced environment? Do you have a passion for delivering exceptional customer service while making a difference through your work? If so, this is the perfect opportunity for youWe are looking for a Customer Service Leader who can lead a high performing team for our Virtual (Email/Admin) function to drive process...

  • Team Leader

    3 weeks ago

    Sydney, Australia Hortculture Full time

    **About the Business**: **Hort Culture is a professional garden maintenance company that focuses on the residential sector on the Northern Beaches and the North Shore of Sydney. We focus on garden maintenance and soft scaping which gives us the ability to offer a premium service to our clients. We are a family run business who take pride in our work and...

  • Team Leader

    2 weeks ago

    Sydney, Australia Hortculture Full time

    **Hort Culture is a professional garden maintenance company that focuses on the residential sector on the Northern Beaches and the North Shore of Sydney. We focus on garden maintenance and soft scaping which gives us the ability to offer a premium service to our clients. We are a family run business who take pride in our work and enjoy what we...

  • Team Leader

    2 weeks ago

    Sydney, Australia Keegan Adams Full time

    Customer Service within a global stock broking firm. Career growth opportunity. - Requires leadership experience from Contact Centre with great communication. - $78,000.00 + super + bonus | Chatswood Location. **The Opportunity**: Our client is a highly regarded, Global Financial Services firm. An exciting opportunity has recently become available for a...

  • Team Leader

    2 weeks ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: NSW- Sydney CBD, NSW- Sydney inner **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business...

  • Team Leader

    2 weeks ago

    Sydney, Australia Forsight Australia Full time

    As a for-purpose organisation, Forsight provides Supported Independent Living shared accommodation for people with sensory impairments across Greater Sydney. We are now taking expressions of interest from Team Leaders or skilled Support Workers looking to grow their career into a leadership position with an organisation that values its team...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full time

    Robert Walters has partnered with a leading education fintech firm to recruit a dynamic and motivated Team Leader on a permanent basis. You will be managing a tight-knit team of Customer Success professionals and managing inbound queries alongside the rest of the team and truly leading by example. You will be a transformational leader, who will be able to...

  • Team Leader

    1 week ago

    Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full time

    Robert Walters has partnered with a leading education fintech firm to recruit a dynamic and motivated Team Leader on a permanent basis. You will be managing a tight-knit team of Customer Success professionals and managing inbound queries alongside the rest of the team and truly leading by example. You will be a transformational leader, who will be able to...