Project Officer, Stakeholder Partnerships

2 weeks ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Project Officer, Stakeholder Partnerships**

**Grade**: Clerk Grade 7/8 (Salary $101,947 - $112,849 + Super) + Leave Loading + Accrued flex time
**Duration**: Ongoing
**Location**: NSW / DCS Office Location with Hybrid working arrangements - home/office options available
**Closing Date**:Wednesday, 8 March 2023 (9:59AM)

Better Regulation Division (BRD) works across a broad portfolio of functions and projects to deliver better regulation in NSW. These regulators include NSW Fair Trading and Safework NSW.

Stakeholder Partnerships is a team within BRD’s Regulatory Engagement stream and has a strong focus of supporting BRD with best-practice stakeholder engagement strategies and processes. BRD aims to engage effectively with stakeholders across our regulators (including national regulators) government and the community. We are passionate about putting the customer at the centre of everything we do.

**Key responsibilities**
- Develop and maintain stakeholder relationships through effective communication, negotiation, and issues management to ensure project deliverables are met
- Provide a range of project management and support services, ensuring project and administration activities are undertaken to achieve agreed outcomes on time, on budget, to quality standards and within agreed scope
- Coordinate network and consultations to facilitate exchange of information and support project completion in line with project plans

**Key challenges**
- Balancing competing demands to ensure program objectives are achieved
- Working within tight timeframes
- Meeting day to day project activities while identifying risks, issues and assessing the impact of actions options for resolutions to ensure risks are managed or escalated

**To be successful you will**:

- Have demonstrated ability in fostering working relationships, consulting, and negotiating skills with stakeholders
- Have a good understanding of engagement principles and practice
- Have effective communication skills with ability to distil findings and insights

understanding or experience in working with digital programs with a focus of enhancing functionality
- Have project management skills
- Be able to motivate staff to achieve outcomes in a demanding work environment

**It is also beneficial to have**:

- Experience working (system updates, improvements, ideas to enhance functionality - continuous improvement)

These will be key attributes to achieve successful business operations and performance during a period of change management and business improvement.

**How to Apply**
Please submit your CV for review (no more than 5 pages) and a cover letter (no more than 2 pages) demonstrating your capability for the role.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

**About this role**

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

**Closing Date: Wednesday, 8 March 2023 (9:59AM)**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.


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