
IT Support Officer
4 weeks ago
**What's in it for you?**:
Are you ready to kickstart your career in IT in a vibrant and supportive workplace? Do you have a love for tech and helping people out? Then we may have the perfect role for you, we are seeking a dynamic individual to join us as an IT Support Officer to help us helpdesk tickets, the deployment of devices and tech onboarding. This is an entry-level position perfect for someone eager to dive into the world of IT support and grow with us.
**Your role with us**:
**Who are we?**:
Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 300, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.
Click play, on your career today
**What you will do**:
- Respond to IT issues and tickets from internal users within Easygo.
- Providing technical assistance, including on-site deskside support, to all users within Easygo.
- Working with stakeholders across the business to escalate and resolve IT issues in a timely manner.
- Assist with maintaining IT equipment including networking and endpoint devices.
- Involved in user account creation, modification, and deletion, and other access control tasks.
- Support office infrastructure including meeting room systems and audio/visual equipment.
- Onboarding tasks including set up of workstations and desks for new starters.
- Offboarding tasks including collection & refreshing of corporate devices from departing members.
- Other ad-hoc tasks as requested by the IT Support Team Leader..
**What you'll bring**:
- Experience working in a service delivery team, assisting small to medium-scale organisations.
- Attention to detail, with the ability to diagnose and troubleshoot basic technical issues.
- Excellent communication skills with both technical and non-technical people.
- Tech-savvy with working knowledge of current technology trends.
- Ability to work autonomously, and keeping adherence to best practices, policies, and procedures.
- Self-motivated with a customer-oriented "can-do" attitude, and calm disposition.
- Able to manage and prioritise work and multitask in a fast-paced work environment.
- Time-management skills, with the ability to prioritise tasks and work unsupervised.
- Organised and detail-oriented.
**Bonus points if**:
- Qualification or degree in IT, computer science, software engineering, or a related field.
- Working knowledge of both Windows and macOS operating systems.
- Understanding of Powershell and Bash
- Exposure to the Atlassian Service Management platform, or Jira and Confluence.
- Experience in managing IT equipment, infrastructure and services.
- Knowledge of administering MDM's and a wide variety of SaaS platforms
- Proficient in cloud, computer hardware, and support, WiFi, and IT security.
- Experience handling IT responsibilities in the iGaming sector.
**Some of the perks of working for us**:
- Two full-time barista's who will make you coffee, tea and fresh juices
- Daily catered breakfast
- Massage Wednesdays - we get professionals to do this
- Team budgets for lunches and activities to celebrate achievements
- Fun office environment with pool tables, table tennis and all your favorite gaming consoles
- EAP access for you and your family
- Learning & Development platform with over 9,000 courses
- Paid volunteer day
- Flexible working hours
-
IT Support Technician
3 weeks ago
Melbourne, Australia IT Support Shop Full time**Responsibilities**: **POS Machine Support**:Provide expert support for Point of Sale (POS) machines, ensuring their smooth operation and mínimal downtime. Diagnose and resolve hardware and software issues related to POS systems promptly. Collaborate with vendors for system updates, maintenance, and issue resolution. Implement security measures to...
-
IT Helpdesk Support- Leading Hospital
4 weeks ago
Melbourne, Australia Milestone IT Full timeGreat opportunity to work with a leading hospital - Must have exp in the Office 365 suite with sharepoint and teams - Grow your career Looking for an exciting new opportunity to showcase your technical expertise and make a real difference in a dynamic organisation? Milestone IT are seeking a highly skilled and motivated Office 365 SharePoint and Teams...
-
Office 365 Support Analyst
4 weeks ago
Melbourne, Australia Milestone IT Full timeJoin a large Melbourne Hospital - Support Hospital Users - Opportunity to grow Looking for a rewarding career opportunity where you can utilise your Office 365 expertise to make a meaningful impact on people's lives? Look no further than our leading hospital! We are currently seeking a highly skilled Office 365 Support Analyst to join a Leading Melbourne...
-
PMO Support Officer
3 weeks ago
Melbourne City Centre, Australia Clicks IT Recruitment Full time**Exciting opportunity to join the Higher Education sector as a PMO Support Officer**: - ** 12-month Fixed Term Contract with the potential to be extended**: - ** Offering up to $95,000 per annum plus 17% superannuation** **Environment** Join the Higher Education sector as a PMO Support Officer to contribute to the functionality of the Portfolio...
-
Ict Logistics Support Officer
3 weeks ago
Melbourne, Australia IT Alliance Australia Full timeMelbourne and Perth **Australian Electoral Commission** One of our **Federal Government** clients is looking for **ICT Logistics Support Officer **in **Melbourne **and** Perth.** **We are looking for the following Skills/Experience**: - Knowledge of, and experience working with and supporting IT systems, services and processes. - Ability to conduct...
-
Customer Support Coordinator
2 days ago
Melbourne, Victoria, Australia This is an IT support group Full timeKey Responsibilities:Our Office Administrator & Receptionist will be responsible for providing high-quality support to our Private Wealth Advisers concerning all aspects of client contact. This includes greeting visitors, maintaining a welcoming environment, and ensuring cleanliness in the reception area and meeting rooms.The successful candidate will also...
-
Disabilities Support Officer
4 weeks ago
Melbourne, Australia Care Mode Support Services Full timeCARE MODE PTY LTD is a NDIS disability services provider located in Footscray, Melbourne. We support people with disabilities to achieve their goals in their homes, and within the community. Our approach is person-centred, and we are a "lifestyle-focused" care organization. We service all metropolitan Melbourne and have support workers located across all...
-
IT Technician
2 weeks ago
Melbourne, Australia IT Support Guy Full timeJob Description: Key Responsibilities: Provide Level 1 technical support, including troubleshooting hardware, software, and network issues. Perform basic network and server support tasks, including connectivity testing and configuration. Document and maintain accurate records of all support requests, resolutions, and project progress. Ensure end-user...
-
Office Administrator
3 weeks ago
Melbourne, Australia Elevate Support Care Full time**Purpose of role** Administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the office administrator will include bookkeeping and mentoring office assistants. The office administrator ensures the smooth running of our company’s offices and contributes to driving sustainable growth **Main duties and...
-
Office Administrator
3 weeks ago
Melbourne, Australia Milestone IT Full timeImmediate start - Healthcare - Excellent career opportunity My client is seeking an Office Administrator for an initial 6 months contract with a very high possibility of an extension You will be required to have the following skills and experiences; **Soft Skills**: - Excellent Phone manners and communicator - Friendly and Helpful - Team player - Writes...
-
Melbourne Receptionist
3 weeks ago
Melbourne, Australia Brennan IT Full time**Why work for Brennan?** *** We are a well-established and fast growing multi-national organisation with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. We have doubled our...
-
IT Customer Service Officer
4 weeks ago
Melbourne, Australia Milestone IT Full timeEntry level IT role - Pathway to IT careeer - Immediate start Our client is seeking a motivated, hard-working IT Customer Support Officer to join this leading organization and it's dynamic and motivated IT department. If you are looking for a new challenge or opportunity to build your experience then this is a fantastic opportunity for you. A desire to...
-
Reports Administration Officer
3 weeks ago
Melbourne, Australia mi-Support Full timeCompany Description MedHealth are a purpose-built collection of industry leading health, medical and employment brands including mi-Support. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the...
-
Desktop/network Support
4 weeks ago
Melbourne, Australia Milestone IT Full timeImmediate start - Multiple roles - Healthcare domain Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network/Desktop Support Consultant to join a great team. Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and...
-
Desktop Support
4 weeks ago
Melbourne, Australia Total IT Global Full timeWindows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Maintain ticket updates for all reported incidents. - Install, upgrade, support and troubleshoot for printers, computer...
-
Purchasing Officer
2 weeks ago
Melbourne, Australia Milestone IT Full timeImmediate start - Large Hospital - 12 Months contract Milestone IT is currently working with this brilliant global business who right now has an exciting opportunity for an experienced Purchasing officer to join a great team. **Key Responsibilities include**: - Generate Purchase Orders in the System and send them to the suppliers. - Sending RFQ’s...
-
On Site IT Support Technician
3 weeks ago
Melbourne, Australia Milestone IT Full timeSuccessful and dynamic Managed Service Provider - Fantastic client, and dynamic work environment - Excellent career opportunities! Our client is a well established and successful Managed Service Provider, with a fun and dynamic culture, offering excellent ongoing career opportunities. Due to their growth, they have an exciting new opportunity for an...
-
IT Service Desk Support
4 weeks ago
Melbourne, Australia Milestone IT Full timeImmediate start - Permanent position - Healthcare domain Milestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team. Working with a small team of IT specialists, you will be providing Level 2 support to users **Key...
-
IT Support Officer
3 weeks ago
Melbourne, Australia Talent International Full time**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH95757_1668393288 **Contact** Xavier Cusack **Posted** about 5 hours ago - 3 Month Initial Contract - Chance to extend - 1st and/or 2nd level technical support This position requires an experienced and customer focused IT Support Officer to provide IT...
-
Project Support Specialist
1 day ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeJob DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Project Support Officer.About the RoleThis role will assist project managers in planning, coordination, and execution of projects.ResponsibilitiesThe ideal candidate will have prior experience in a project support or project coordinator role and possess...