Customer Service Officer

6 months ago


North Sydney, Australia Gallagher Full time

About Us:
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

Overview:
We have a fantastic full time opportunity for 3x Customer Service Officers based in Sydney.

***

Reporting to the Customer Experience Manager you will be joining our high performing Customer Experience Team, responsible for providing exceptional customer service to clients, brokers and our nationally based Distribution Team.

**Your responsibilities will include**:

- Liaising with insurance brokers to proactively follow up on loans that require more information
- Providing excellent customer service through assisting clients to resolve their queries
- Other ad-hoc duties as required

**What we’re looking for**:

- Demonstrated experience in customer service, ideally in financial services or insurance
- Extremely high attention to detail
- Strong computer skills including a working knowledge of Microsoft Office suite
- Excellent organisational skills and ability to manage competing priorities
- Strong written and verbal communication skills and ability to manage relationships effectively
- Good problem solving skills in order to respond to client enquiries
- Positive attitude, with a desire to work collaboratively in a small team environment
- Ability and adaptability to work in high volume, high paced environment
- Strong team player with a willingness to assist and support others

**Why Elantis?**

**Elantis **Premium Funding is one of the most recognised and established providers of premium funding products with over 30 years’ experience in Australia and 23 years’ experience in New Zealand offering brokers reliable, personalised and flexible premium funding solutions. We offer a dynamic and empowering work environment where the focus is on building a high performance culture, with superior customer service. For us, it is all about people and culture, and that is why our employees are the essence of who we are. We strive to be smart, progressive and energetic and we welcome professionals who are as committed as we are to building long term, mutually rewarding partnerships with our clients.

**What will we offer?**

In joining Elantis, you will have the support of an established team with learning and development available to build your career pathway within our global business. Additional benefits:

- Competitive remuneration, office perks and excellent incentive program
- Salary Income Protection and discounted insurances
- Salary sacrifice options including additional leave
- Discounts to major retailers through our Gallagher Rewards scheme
- Flexible working arrangements

**How to apply?**
- Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing._



  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Role**: Registry Lead Officer, Marriage Services **Grade**: Clerk Grade 5/6 - (Base full-time salary range of $97,207 - $107,059, plus employer's contribution to superannuation and annual leave loading) **Employment Type**: Ongoing, Full-time **Location**: Pyrmont, with an in-office presence required up to five days a week This role sits within Births,...

  • Network Services

    2 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x ongoing, full-time or part-time opportunity **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and Operations Officer to...

  • Network Services

    2 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x temporary 12 month opportunity available, full-time or part-time **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and...

  • Director Operations

    6 months ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Project Officer

    4 weeks ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer Building Operations, Office of the Executive Director Building** **Operations and Assistant Building Commissioner, Building Commission NSW** - 7/8 Grade - Salary Range: $106,025 - $117,363 - Location Sydney or Parramatta Location - Temporary (up to 30 June 2025) **About Building Commission NSW About Building Commission NSW** The new...

  • Content Officer

    1 month ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Content Officer** - ** Employment Type: Temporary full-time opportunity until June 2025**: - ** Clerk Grade: 05/06 base salary starting at $93,295 to $102941.** - ** Location: Sydney, hybrid work arrangement is available** - ** This role sits within the Digital NSW Division in the NSW Digital Channels team** We are looking for a Content Officer to join...

  • Project Officer

    3 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer (Regulatory Qualifications)** **Policy & Programs / Industry, Customer, Capability &** **Engagement / Education** **Building Commission NSW** - Grade 7/8 - Sydney, Parramatta, other locations considered - Temporary, until 30th June 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the...

  • Administrative Officer

    3 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Benefits**: - Ongoing opportunity located in Darlinghurst - Grade 5/6 salary package ranging from $93,295 - $102,941 per annum plus super - Full time office based role - Wellbeing programs and resources available - Excellent career development and learning development opportunities ***About Us**: The Personal Injury Commission (Commission) resolves...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Operations Officer** **Salary**:Clerk Grade 5/6 ($93,295 - $102,941) **Employment Type**:ongoing, full-time opportunity **Locations**: - GOFORD, NSW, Australia - WOLLONGONG, NSW, Australia - PARRAMATTA, NSW, Australia This role sits within the DCS RNSW Duties Assessments Division in the Revenue NSW team! **About the team**: We are proud of...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Executive Support Officer** **Department of Customer Service** **Policy, Strategy and Governance Division** **Customer, Data and Insights** **Office of the Executive Director** **Employment Type**:Temporary (12 months) **Location**: Sydney (Hybrid including WFH) **Grade**: Clerk Grade 5/6 **Salary**:$93,295 - $102,941** **+ Superannuation **Applications...

  • Commercial Officer

    4 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Commercial Officer** **Clerk Grade: 7/8, base salary starting at $106,025 - $117,363 plus superannuation** **Employment Type: Temporary 12-months, full-time opportunity** **Role can be based on Sydney/Bathurst/Gosford/Tweed Heads, hybrid working options and flexible working arrangements available** **About the role**: The Telco Authority is looking for a...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Executive Support Officer** **Clerk Grade: 5/6** **Employment Type: Ongoing, Full-time** **Location: Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.** **This role sits within the Office of the Registrar in the NSW Registry of Births, Deaths and Marriages (BDM).** **About the Registry** The NSW Registry of Births,...


  • North Sydney, Australia Shift Full time

    **Company Description**: At Shift, disruption, transformation, and positive change is important to us. We’re resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business. We’re here to help...

  • Project Officer

    1 month ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer** **Digital and Strategic Program** **Building Commission NSW** - Grade 7/8 - Salary Range: $106,025 - $117,363 per annum - Parramatta location: Flexible - Temporary - backfill till 28 March 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the NSW Government recognised the substantial...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Compliance Officer** **Clerk Grade**: 5/6 **Employment Type**:Multiple ongoing opportunities **Location**:Parramatta - staff are expected to attend office as needed to meet business requirements **DCS Division**: Revenue NSW Taxes & Grants - Business Taxes ***About Revenue NSW** Revenue NSW is the state’s principal revenue management agency....


  • Sydney, Australia NSW Department of Customer Service Full time

    The NSW Personal Injury Commission (Commission) is looking for a Registry Support Officer to join the team in the Registry & Disputes Directorate. - Role Title: Registry Support Officer - Ongoing opportunity - Clerk Grade 3/4: $79,032- $86,539+ super - Based in state-of-the-art offices Oxford Street, Darlinghurst with flexible work arrangements available -...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Operations Officer** **Salary**:Clerk Grade 5/6 ($93,295 - $102,941) **Role Type**:Ongoing, Full-time **Location**: Parramatta, with a requirement to attend the office once a week **About Revenue NSW** Revenue NSW is the state’s principal revenue management agency. We are a part of the Department of Customer Service. Our purpose is to...

  • Administration Officer

    3 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Administrative Officer** **Policy & Programs / Industry, Customer, Capability &** **Engagement / Education** **Building Commission NSW** - Grade 5/6 - Sydney McKell, other locations considered - Temporary, until 30th June 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the NSW Government recognised...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Associate Registry Officer, various teams** **Clerk Grade: 3/4** **Employment Type: 3 x Ongoing, Full-time, 2 x Temporary, Full-time (3-years)** **Location : Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.** **These roles sit within two teams in Civil Registration Services within the NSW Registry of Births, Deaths and...