Executive Support Officer

4 months ago

Sydney, Australia NSW Department of Customer Service Full time

**Executive Support Officer**
**Clerk Grade: 5/6**
**Employment Type: Ongoing, Full-time**
**Location: Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.**
**This role sits within the Office of the Registrar in the NSW Registry of Births, Deaths and Marriages (BDM).**

**About the Registry**
The NSW Registry of Births, Deaths and Marriages is an agency within the NSW Department of Customer Service. The Registry was formed in 1856 to register life events in NSW accurately and securely for all time. This includes the registration of births, deaths and marriages and official changes of name and sex.

**About the team**
The Office of the Registrar is seeking an enthusiastic support team member to provide assistance to the executive leadership team and administrative support.

**The responsibilities for the role this role**:

- Assess and prioritise requests to facilitate the optimal use of team’s time
- Assist with the management of the senior executive/s diary appointments, records and correspondence, travel arrangements, and scheduling and supporting meetings to facilitate the effective management of their agenda
- Draft and prepare correspondence, agendas, minutes, presentations and briefing notes to support the achievement of business requirements
- Assist with the management of financial payments and reporting and Human Resource management systems (people and structures) to ensure the executive team has up to date, reliable and complete information
- Gather, collate and provide background information and information for reports for the executive, to expected standards and within required timeframes, to support informed decision making and planning
- Maintain and update administrative practices, systems and procedures to improve efficiency and service delivery outcomes

**To be successful in this role you will demonstrate expertise in**
- Verbal and written communication skills
- Microsoft 365
- Discretion and confidentiality
- Planning and prioritising high volumes of work with conflicting or critical deadlines

**What we need from you**:
**Clearly detail your skills and experience as relevant to this role with**:
**An up-to-date CV of no more than 3 pages**
**A brief cover letter addressing the focus capabilities**

P**lease respond to the following targeted question (approximately half a page)**:
**Provide an example of a time when you had to reprioritise tasks and/or people resources to meet changing customer or stakeholder needs. How did you go about this and what was the result.**

Salary Grade 5/6, with the base salary for this role starting at 93,295 base plus superannuation

**Closing Date: 11th September 2024, Wednesday (9:59 am)**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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