Project Officer

7 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Project Officer**
**Digital and Strategic Program**
**Building Commission NSW**
- Grade 7/8
- Salary Range: $106,025 - $117,363 per annum
- Parramatta location: Flexible
- Temporary - backfill till 28 March 2025

**About the Building Commission NSW**

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

**About the Digital and Customer team**

- We play a key role in driving the transformation and delivery of the once-in-a-generation reforms, working closely with internal and external stakeholders.
- We are a team that delivers fast-paced and innovative digital projects putting customers at the centre of everything we do.
- We understand our people make us who we are and we celebrate individuality. We are always looking for culture ‘add’, not culture ‘fit’, and are building flexible project teams with great sets of complementary skills to help deliver our important work effectively.
- We are looking for a dynamic Project Officer to join our Digital and Customer focusing on documentation requirements for implementation of building reforms on NSW Planning Portal and Strata Hub.

**To be successful in this role, you will demonstrate the following key skills**:

- Understanding of the NSW Planning Portal and/or Strata Hub and their roles within NSW Government initiatives, ideally with knowledge of digital platforms for building and construction.
- Experience in gathering business requirements and process mapping, ensuring clarity and alignment with project objectives.
- Proficiency in Jira, Miro Board, and Microsoft Visio for project planning and visual collaboration.
- High-level understanding of building and construction legislation, enabling informed contributions to discussions and solutions.
- Strong collaborative abilities, with a focus on guiding and aligning teams to meet business objectives.
- Proven experience working with complex and diverse stakeholder groups and navigating varied requirements.
- Advanced communication skills across written and verbal channels, essential for clear and effective stakeholder engagement.

If you have experience working with digital systems and enjoy bridging business and technology needs, we’d love to hear from you.
- High-level conflict resolution and negotiation skills to address challenges constructively and achieve positive outcomes.
- Ability to understand system workflows and proactively suggest improvements for efficiency and effectiveness.
- Critical thinking and a problem-solving mindset, with a focus on innovating within existing processes.
- Willingness to learn and build expertise in government processes and digital solutions, bringing curiosity to the role.
- Proven ability to work collaboratively and communicate effectively with a wide range of stakeholders and customers.
- A can-do attitude and a team-oriented approach, contributing positively to team dynamics.
- Flexibility and adaptability to succeed in an evolving work environment.

**Key responsibilities**
- Consulting and negotiating with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints, interests and sensitivity of projects.
- Balancing competing demands to ensure objectives are achieved to the required standards, on time and within budget.
- Being flexible and adapting to changes that emerge due to the environment we work within.

**What we need from you**

An up-to-date CV (4 page maximum) and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Clerk Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date**:14th November 2024 (9.59am)

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the fut

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