Customer Service Officer

6 months ago


Sydney, Australia Labourpower Recruitment Services Full time

Greenacre Location
- Monday to Friday 8.00am-4.30pm
- $60,000 salary plus super
- previous experience in the furniture distribution industry an advantage
- Easy access and on site parking available

We are currently seeking an experienced Administrative assistant to support the daily operational needs of a large furniture manufacturing and distribution business.

**Primary Roles and Responsibility**
- Provide a superior customer service experience with a positive attitude
- High level administrative skills
- Respond to customer enquiries and action accordingly
- Ensure that requests for assistance are directed to the appropriate staff member in a timely manner
- Perform general typing and administrative assignments including scanning filling, and data entry as and when required
- Maintain a good working relationship with the management and staff
- Handle initial customer inquiries and complaints before passing on further
- Communicate effectively and courteously with all employees and external customers
- Provide clerical support to accounts department and management
- Assist with the ordering of stationery and office items as and when required
- Any other duty as reasonably directed

**To be successful you will need to demonstrate**:

- High level Customer service skills
- Problem solving and troubleshooting skills
- Working knowledge of data and administrative practices and procedures
- Strong knowledge of MS Office programs
- Ability to work independently and unsupervised
- Be a proactive team member with a dynamic and committed work ethic

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