Ward Clerk

2 months ago

Melbourne, Australia John Fawkner Private Hospital Full time

**_Positive and Collaborative team culture_**
- **_Busy Cardiac Unit
- 38 beds_**
- **_Full time position
- Monday to Friday 07:00am
- 3:00pm_**

Do you have a passion for providing exceptional customer service and enjoy connecting with others? If so, this could be the perfect opportunity for you

Melbourne Private Hospital is seeking an experienced administration professional to join our 38 bed Cardiology Ward in a full-time role as a Ward Clerk. This role will see you working Monday to Friday 07:00am-3:00pm. In this fast paced and varied environment, you will take pride in your work, have a friendly and positive work attitude and a commitment to customer satisfaction.

This role would be suitable for someone who enjoys working with others, is organised and wants structure and opportunities to grow in their career.

**About us**
Melbourne Private Hospital is a 124-bed private hospital co-located with the Royal Melbourne Hospital in the heart of Parkville, 1.7km from Melbourne CBD. Our hospital offers highly specialised services including extensive neurosurgery, neurology, advanced coronary care, cardiothoracic, orthopaedic and general surgery. These services are supported by a 10-bed intensive care unit, 4-bed acute coronary care unit and 6-bed neurosurgical high dependency unit.

**As a Ward Clerk your responsibilities will include**:

- Greeting patients, visitors and other customers.
- Liaising with nursing staff to provide accurate information to relatives regarding timeframes
- Preparation of patient files and coordination with other Ward Clerks to obtain ward patient files
- Medical record filing and distribution of discharge summaries, x-ray and pathology results
- Providing clerical support to NUM and nursing staff
- Liaison with allied health, wards persons and other hospital departments when required to facilitate patient treatments or transfers
- Cultivating a hospitable and friendly environment for all patients
- Work as an active team member to support all work tasks

**Essential Criteria**:

- Authority to Work in Australia
- Minimum of 1-year administration experience in a similar role
- Experience in a hospital environment (desirable)
- Good communication and customer service skills
- Working with Children check
- Commitment to service excellence
- Ability to prioritise and organise work, with mínimal supervision
- Ability to work in a fast-paced environment
- High level attention to detail

**Why Healthscope?**
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_ Come and be the difference in our patient's lives_**.**

**Applications close**: 23rd October 2024

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