Customer Service Officer

3 months ago

Sydney, Australia Westpac Banking Corporation Full time

Customer Service Officer

You will be the face of St George helping our customers reach their financial objectives
- **Join a supportive team in our St George Tuggerah branch
- **Permanent part time role - 37 hours per week
- **Customer service role working with the local community**

The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent thrives. This includes offering opportunities for our employees to work towards industry recognised qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.

**How will I help?**

As a Customer Service Officer, you will be key to St George's strategic purpose of creating better futures together, helping our customers, communities and people to prosper and grow. The role of a Customer Service Officer involves consistently processing customer transactions efficiently and accurately, in addition to providing a seamless service. You will also identify opportunities to help our customers meet their financial needs by referring them to the right person.

**What's in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

**What do I need?**

The key skill you will need for this role is a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but that's ok. We can teach you the banking side of the role. You will have a great attitude and a friendly manner and will be looking for that next role, where you can be your best.

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002041060041

  • Customer Support Officer

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Registry Lead Officer, Marriage Services

    6 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Role**: Registry Lead Officer, Marriage Services **Grade**: Clerk Grade 5/6 - (Base full-time salary range of $97,207 - $107,059, plus employer's contribution to superannuation and annual leave loading) **Employment Type**: Ongoing, Full-time **Location**: Pyrmont, with an in-office presence required up to five days a week This role sits within Births,...

  • Network Services

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x ongoing, full-time or part-time opportunity **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and Operations Officer to...

  • Network Services

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x temporary 12 month opportunity available, full-time or part-time **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and...

  • Director Operations

    7 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Project Officer

    1 month ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer Building Operations, Office of the Executive Director Building** **Operations and Assistant Building Commissioner, Building Commission NSW** - 7/8 Grade - Salary Range: $106,025 - $117,363 - Location Sydney or Parramatta Location - Temporary (up to 30 June 2025) **About Building Commission NSW About Building Commission NSW** The new...

  • Content Officer

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Content Officer** - ** Employment Type: Temporary full-time opportunity until June 2025**: - ** Clerk Grade: 05/06 base salary starting at $93,295 to $102941.** - ** Location: Sydney, hybrid work arrangement is available** - ** This role sits within the Digital NSW Division in the NSW Digital Channels team** We are looking for a Content Officer to join...

  • Project Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer (Regulatory Qualifications)** **Policy & Programs / Industry, Customer, Capability &** **Engagement / Education** **Building Commission NSW** - Grade 7/8 - Sydney, Parramatta, other locations considered - Temporary, until 30th June 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the...

  • Administrative Officer

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Benefits**: - Ongoing opportunity located in Darlinghurst - Grade 5/6 salary package ranging from $93,295 - $102,941 per annum plus super - Full time office based role - Wellbeing programs and resources available - Excellent career development and learning development opportunities ***About Us**: The Personal Injury Commission (Commission) resolves...

  • Assistant Operations Officer

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Operations Officer** **Salary**:Clerk Grade 5/6 ($93,295 - $102,941) **Employment Type**:ongoing, full-time opportunity **Locations**: - GOFORD, NSW, Australia - WOLLONGONG, NSW, Australia - PARRAMATTA, NSW, Australia This role sits within the DCS RNSW Duties Assessments Division in the Revenue NSW team! **About the team**: We are proud of...

  • Executive Support Officer

    1 month ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Executive Support Officer** **Department of Customer Service** **Policy, Strategy and Governance Division** **Customer, Data and Insights** **Office of the Executive Director** **Employment Type**:Temporary (12 months) **Location**: Sydney (Hybrid including WFH) **Grade**: Clerk Grade 5/6 **Salary**:$93,295 - $102,941** **+ Superannuation **Applications...

  • Commercial Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Commercial Officer** **Clerk Grade: 7/8, base salary starting at $106,025 - $117,363 plus superannuation** **Employment Type: Temporary 12-months, full-time opportunity** **Role can be based on Sydney/Bathurst/Gosford/Tweed Heads, hybrid working options and flexible working arrangements available** **About the role**: The Telco Authority is looking for a...

  • Executive Support Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Executive Support Officer** **Clerk Grade: 5/6** **Employment Type: Ongoing, Full-time** **Location: Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.** **This role sits within the Office of the Registrar in the NSW Registry of Births, Deaths and Marriages (BDM).** **About the Registry** The NSW Registry of Births,...

  • Project Officer

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer** **Digital and Strategic Program** **Building Commission NSW** - Grade 7/8 - Salary Range: $106,025 - $117,363 per annum - Parramatta location: Flexible - Temporary - backfill till 28 March 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the NSW Government recognised the substantial...

  • Assistant Compliance Officer

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Compliance Officer** **Clerk Grade**: 5/6 **Employment Type**:Multiple ongoing opportunities **Location**:Parramatta - staff are expected to attend office as needed to meet business requirements **DCS Division**: Revenue NSW Taxes & Grants - Business Taxes ***About Revenue NSW** Revenue NSW is the state’s principal revenue management agency....

  • Registry Support Officer

    2 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    The NSW Personal Injury Commission (Commission) is looking for a Registry Support Officer to join the team in the Registry & Disputes Directorate. - Role Title: Registry Support Officer - Ongoing opportunity - Clerk Grade 3/4: $79,032- $86,539+ super - Based in state-of-the-art offices Oxford Street, Darlinghurst with flexible work arrangements available -...

  • Assistant Operations Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Operations Officer** **Salary**:Clerk Grade 5/6 ($93,295 - $102,941) **Role Type**:Ongoing, Full-time **Location**: Parramatta, with a requirement to attend the office once a week **About Revenue NSW** Revenue NSW is the state’s principal revenue management agency. We are a part of the Department of Customer Service. Our purpose is to...

  • Administration Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Administrative Officer** **Policy & Programs / Industry, Customer, Capability &** **Engagement / Education** **Building Commission NSW** - Grade 5/6 - Sydney McKell, other locations considered - Temporary, until 30th June 2025 **About the Building Commission NSW** The new Building Commission NSW has been established after the NSW Government recognised...

  • Associate Registry Officer

    4 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Associate Registry Officer, various teams** **Clerk Grade: 3/4** **Employment Type: 3 x Ongoing, Full-time, 2 x Temporary, Full-time (3-years)** **Location : Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.** **These roles sit within two teams in Civil Registration Services within the NSW Registry of Births, Deaths and...

  • Amendments Support Officer

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Amendments Support Officer** **Clerk Grade: 3/4** **Employment Type: 1 x ongoing full-time and 1 x temporary (3 years)** **Hybrid with 3 days per week in Pyrmont office** **This role sits within Births, Deaths and Marriages (BDM) the Operations & Service Delivery Directorate in the Amendments team.** **About the Registry** The NSW Registry of Births,...