See more Collapse

Customer and Technical Service Operations

2 months ago

Sydney, Australia Hatch Full time

** This role is at Deloitte (not for Hatch)**

Hatch is supporting Deloitte to find a great Customer and Technical Service Operations to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Deloitte.

**About the role at Deloitte**

We focus on our client’s most complex cyber security capability challenges and work closely with the Deloitte international network and technology alliances to bring best of breed that meet the needs of the fast-changing strategic threat and risk environment. We are an inclusive and diverse team of technical and professional backgrounds, working together in a collaborative client project team.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Relationship Building and Management - Develop, maintain, and prioritize relationships with key stakeholders to achieve specific goals
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Deloitte.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $120,000.00 per year

Work Location: One location

We have other current jobs related to this field that you can find below

  • Director Operations

    2 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • IT Technical Support Officer

    1 week ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    The Independent Review Office (IRO) is looking for IT Systems Administrator to join our team! - Dealing with enquiries and complaints from injured workers about insurers with a focus on finding solutions - Full time ongoing role based in Sydney CBD - Salary ranging from $101,947 - $112,849 base per annum plus superanuation **About the organisation** The...

  • Assistant Technical Officer

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Technical Officer.** - ** **Grade 5/6. Salary commencing from $93,295 p/a + Super - Multiple Ongoing roles - Hybrid flexible working with a regular landing day at our Parramatta location These roles sit within the Business Taxes team within Revenue NSW **About the team**: As NSW’s principal revenue agency, Revenue NSW administers state...

  • Senior Technical Data Centre Specialist

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Other (Information & Communication Technology) Clerk Grade: DCS Grade 9/10Employment Type: Ongoing permanent fulltime roleLocation: Sydney CBD - McKell buildingSenior Technical Data Centre SpecialistThe Department of Customer service manages the NSW governments data centres through a shared commercial partnership. We provide support and expertise to new...

  • Assistant Technical Officer

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Assistant Technical Officer.- Grade 5/6. Salary commencing from $93,295 p/a + Super Multiple Ongoing roles Hybrid flexible working with a regular landing day at our Parramatta locationThese roles sit within the Business Taxes team within Revenue NSWAbout the team:As NSW's principal revenue agency, Revenue NSW administers state taxation and revenue for and...

  • Technical Support Administrator

    2 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for two Technical Support Administrators to join our team! **Benefits** - Fantastic ongoing clerk grade 7/8 Opportunity. - Salary range: $101,947 to $112,849 + super, commensurate with experience. - Genuinely flexible working arrangements. - State of the art offices. - Wellbeing programs and...

  • Technical Development Support Analyst

    2 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Technical Development Support Analyst, Ongoing opportunity, Sydney location + Flexible Working opportunities** The Department of Customer Service is looking for a Technical Development Support Analyst to join our growing team! **Benefits** - Fantastic Ongoing, Clerk Grade 5/6 Opportunity. - Salary range: $89,707 - $98,982+ super, commensurate with...

  • Technical Support Officer

    3 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking a Technical Support Officer to join our team! **Benefits**: - Fantastic ongoing clerk grade 5/6 opportunity. - Salary range: $89,707 - $98,982 base per annum plus super, commensurate with experience. - Genuinely flexible working arrangements. - State of the art offices. - Wellbeing programs and...

  • Technical Support Administrator

    6 days ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for two Technical Support Administrators to join our teamBenefits Fantastic ongoing clerk grade 7/8 Opportunity. Salary range: $101,947 to $112,849 + super, commensurate with experience. Genuinely flexible working arrangements. State of the art offices. Wellbeing programs and resources available....

  • Technical Advisor Mycareer

    2 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Advisor myCareer** - Ongoing opportunity to work in the myCareers team - DCS Clerk Grade 7/8, starting salary from $101,947 - $112,849 plus employer’s contribution to superannuation - Role based in Parramatta **About us** The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive...

  • Technical Operations Analyst

    4 weeks ago

    Sydney, Australia NSW Government -Customer Strategy & Technology Full time

    You’re looking to embed yourself in projects of different sizes and become part of a team that’s shaping the landscape across NSW. You’re passionate about building high-performance technology solutions. From collaborating across disciplines to creating refined experiences, you’ll be instrumental in shaping the technological landscape and driving...

  • Operations Analyst

    2 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Operations Analyst (ICT), Ongoing, Gosford** - Fantastic Ongoing opportunity, DCS Clerk Grade 7/8 - Salary range: ($101,947 - $112,849) + 10.5% Super, appropriate to experience - Genuinely flexible working arrangements, office based in Gosford **About the role**: The Department of Customer Service is seeking an Operations Analyst in the Desktop Team to...

  • Principal Advisor

    2 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Principal Advisor - Technical** Are you an experienced building professional/practitioner and regulator who wants to improve the standard of residential building work in NSW? Join the team that is implementing a key pillar of the NSW Government’s ‘Construct NSW’ building reform program. **About the role**: - Grade 11/12 starting at $134,411 per...

  • Customer Support Officer

    2 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Customer Concierge Operator/digital Service

    4 weeks ago

    Sydney, Australia Service NSW Full time

    **Customer Concierge Operator** **Digital Service Representative** **Parramatta Contact Centre** **Customer Concierge Operator** - SNSW Clerk Grade 2 - starting annual salary $58,346 (pro rata) **Digital Service Representative** - SNSW Clerk Grade 2/3 - starting annual salary $58,346 (pro rata) Superannuation and annual leave loading is in addition to the...

  • Customer Concierge Operator/digital Service

    6 days ago

    Sydney, New South Wales, Australia Service NSW Full time

    Customer Concierge OperatorDigital Service RepresentativeParramatta Contact CentreCustomer Concierge Operator - SNSW Clerk Grade - starting annual salary $58,346 (pro rata)Digital Service Representative - SNSW Clerk Grade 2/- starting annual salary $58,346 (pro rata)Superannuation and annual leave loading is in addition to the above salary rangesDigital...

  • Customer Support Officer

    5 days ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities availableDCS is a great place to work, and it's not just us saying thatOur values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public...

  • Graphic Service Operator

    3 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Graphic Designer, temporary up to 12 months with possible extension.** An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS). To this end the Design & Communications team operates across DCS to ensure...

  • Project Engagement and Operations Officer

    4 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Clerk Grade: 7/8** **Employment Type: Ongoing/Permanent opportunity** **Salary - $106,025 - $117,363 + super** **Role can be based in Sydney / Bathurst / Gosford** **This role sits within the Network Operations and Emergency Management Business Unit** **About the team**: An exciting ongoing opportunity is available for a Project Engagement and...

  • Technical Support Officer

    6 days ago

    Greater Sydney NSW, Australia NSW Government -Department of Customer Service Full time

    The NSW Personal Injury Commission (Commission) is looking for a Technical Support Officer to join our team on a permanent basis. - Full time ongoing role based in Sydney CBD. - Clerk grade 5/6; salary ranging from $93,295 - $102,941 base per annum plus super. **About Us** The Commission resolves disputes between people injured in motor accidents and...