Technical Support Administrator

2 weeks ago


Sydney, Australia NSW Government -Department of Customer Service Full time

The State Insurance Regulatory Authority (SIRA) is looking for two Technical Support Administrators to join our team

**Benefits**
- Fantastic ongoing clerk grade 7/8 Opportunity.
- Salary range: $101,947 to $112,849 + super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About Us**

This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW.

You will be joining the recently established Digital Team, the team is central to SIRA’s 2025 priority of becoming an intelligence-led, risk-based regulator that will deliver improved outcomes for the people of NSW.

This role sits specifically in our Regulatory Platforms team within the Customer, Data & Delivery Directorate.

SIRA is at the forefront of digital regulation, you will be working with the world leading NSW Data Analytics Centre and the NSW Department of Customer Service to deliver digital capabilities to our staff and customers.

Understand more about SIRA - here.

**Your responsibilities will include**:

- Support the operational maintenance of the Authority’s ICT environment.
- Provide a point of contact support to end users, including guidance, training and advice where applicable.
- Troubleshoot technically complex issues and requests and manage through to resolution.
- Implement minor enhancements in collaboration with the business and appropriate resources.
- Involvement in new & ongoing projects across the business.

**About you**:

- An analytical thinker who can think outside the box to solve complex problems.
- A flexible worker who can adjust their capabilities to suit a variety of stakeholders.
- Thrives around people, working towards collaborative relationships with internal and external stakeholders.
- An experienced technical support/service desk staff member able to coach junior support staff.
- 2-3 years experience in a L2/L3 support role.
- Experience in incident and problem management.

**If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you**

**Closing date: 22**nd** March 2023 at 9.59am**

**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

Visit our Careers site to find out what it means to work for us.



  • Sydney, Australia University of New South Wales Full time

    **Job no**: 514169 **Work type**: full time **Location**: Sydney, NSW **Categories**: Administration, Research Administration support, Laboratory Technician **Technical Teaching Support Administrator** **Employment Type**:Full-time (35 hours a week) **Duration**: Continuing **Visa status**: Full working rights will be required for the duration of the...


  • Sydney, Australia ALG Full time

    Above market rates - Exposure to the Aviation industry - Multiple vacancies available ALG currently has an excellent opportunity available for a skilled **Technical Administrator** specialising in aviation. This position is based at **Mascot Airport** and offers a unique chance to enter or further expand your exposure within the aviation industry by working...


  • Sydney, Australia Ambition Group Full time

    Theis large multinational financial Services organisation seek first class End User services Technician to work in a fast paced and varied environment. the role is an initial 6 month Contract role with an option to go permanent. The Role will Include - Provide remote and onsite technical support, troubleshooting and providing resolutions to issues on...

  • Automotive Parts

    4 weeks ago


    Sydney, Australia Recruitment Alternative Full time

    **Secure employment with a well-established company**: - **Small and supportive team culture**: - **Diverse and varied role** **About the Role** Our client is seeking an enthusiastic and experienced **Technical Support Representative** to join their rapidly growing team. This person will be a valuable asset to the team by providing high level of...

  • Technical Support

    7 days ago


    Sydney, Australia MicroChannel Full time

    An exciting opportunity has become available for a Technical Support Engineer to join MicroChannel headquarters in Sydney and support teams in the delivery of server, network & desktop support services and installing, maintaining, and servicing computer-related products. This will mostly include but will not be limited to desktop & laptop computers,...


  • Sydney, Australia Penske Full time

    **Your New Opportunity**: Due to massive growth we have a career opportunity for a **Technical Support Specialist **to join our high performing national Off-Highway Engineering & Technical Support team. This role will be located in Chipping Norton, providing technical support in the **rail market** to internal and external stakeholders. **In this role you...


  • Sydney, Australia Latitude IT Full time

    Our client seeks a Deskside Support Manager to lead and enhance our on-site technical assistance. Join us to ensure seamless operations and exceptional user experiences. **Role Overview**: Manage a team of support specialists, resolve technical issues, and optimize deskside support processes for a productive and collaborative work...


  • Sydney, Australia Excolo Partners Full time

    IT & Telecomms - Help Desk / Support - Sydney Contract 18/3/2024 - 5 week contract - Sydney, CBD Offices - L1-2 Technical Support Our client is a globally recognised professional services business and going through some significant growth! We're looking for a Technical Support Analyst to join their team and provide technical services to their Australian...

  • Technical Support

    5 days ago


    Sydney, Australia DNEG Full time

    **The Role** This is an opportunity for an enthusiastic individual seeking an IT support role within a creative and unique environment. **Responsibilities**: - Configuring equipment and software. - Reach out to third party vendors or escalate to 3rd line support if needed. - Basic IT Troubleshooting. - Help train junior members of the team. - Help the...


  • Sydney, Australia Community Early Learning Australia Full time

    **About Us** Join our team of dynamic professionals who are committed to the advancement of early education and care. CELA is the peak body for Australia’s early childhood education sector, advocating for quality early education and care for all Australian children. We are a member-based organisation supporting early education professionals through our...


  • Sydney, Australia Healthcare Professionals Group Full time

    **Benefits** - CBD location - brand new beautiful offices with harbour & city views - Close to transport links, cafes, gyms, bars - Permanent position - Growing company - great opportunities for career advancement - Work-life balance - WFH and the office after training - Additional benefits including bonuses, annual conferences & overnight team...


  • Sydney, Australia Deliverect Full time

    **Who are we?** Deliverect is in _hyper-growth_! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 200 million orders completed, operating globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve...


  • Sydney, Australia LMRE Full time

    **Published** - 21st March**Job Type** - Permanent**Location** - United Arab Emirates**Remote** - No**Sector** - Innovation and Digital Transformation**Salary** - 235,000 / Year**FULLY REMOTE ROLE BASED IN THE UAE** Our client, a global mapping business is looking for a Technical Sales Support/Engineer. They are extremely successful with offices in Dubai,...


  • Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...


  • Sydney, Australia NSW Government -Independent Pricing and Regulatory Tribunal of NSW Full time

    **Technical Support Officer - IPART Officer Grade D** - Join a collaborative team that contributes to making energy in NSW more affordable, reliable and sustainable - Ongoing role within the NSW Government - Perfect opportunity to grow your career in a smaller organisation - Flexible working conditions and hybrid working options **About the role** The...


  • Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...


  • Sydney, Australia B & K Consulting Full time

    **Customer Technical Support Specialist**: **Sydney NSW** **$70,000 - $80,000 Annually** **Full time** - Fantastic opportunity for those passionate about technology and finance - A varied role that welcomes initiative and collaboration - Generous Employee Benefits Your duties and tasks: - Delivering top-tier technical support to valued customers. -...

  • Technical Writer

    4 weeks ago


    Sydney, Australia Pope Recruitment Pty Ltd Full time

    **Technical Writer Needed - Sydney CBD, NSW** **Key Details**: - **Role**: Technical Writer (Full-Time) - **Location**: Sydney CBD, NSW - **Sector**: Information Technology / Communications **Requirements**: - Bachelor’s degree in Technical Writing, Communications, Information Technology, or a related field. - Proven experience as a Technical Writer in...


  • Sydney, Australia Remote Staff Full time

    Employment Type: Full TimeSchedule: 8:00 am to 5:00 pm AESTJob Overview:We are looking for a detail-oriented Administrative Support Specialist. This role is pivotal in monitoring live racing games, managing customer payment processes, and ensuring that all administrative functions are conducted efficiently. The ideal candidate will be adept at multitasking,...


  • Sydney, Australia Gallagher Full time

    Overview Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...