Customer Support Consultant
3 weeks ago
Company Description
At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.
TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the best technology to their customers, and that’s why we partner with them so well.
**Job Description**:
As a Customer Support Consultant you will answer inbound calls from customers, build rapport and provide outstanding customer solutions. You will navigate through multiple systems, whilst maintaining customer engagement on the phone, and confidently handle technology faults, complaints and trouble-shooting issues. Don’t worry - we will teach you everything
**What you need to know**:
- Base Salary of $50, 500 plus super and a monthly commission structure
- This role works on a rotating roster across Monday - Sunday between 11am - 11pm (shifts are 7.6 hours, work 5 days per week).
- Located in Brisbane CBD
- WFH options post 3 months, 2 days at home, 3 in office
- Choose to work a 9 day fortnight (unlock a RDO)
- Gain a Cert III in Business whilst you learn
- Training for the first 10 weeks will go from 11am-7:30pm Monday to Friday
**Why work with TSA?**
- Our #TSAWays are what we are all about. Think of them as the vibe
- Join a company that promotes from within - work your way up and across the business
- Comprehensive training, with ongoing coaching and development
- A vibrant and rewarding recognition program - We love to celebrate our people
- We are proud of our fun, friendly and supportive team environment
**Qualifications**:
**So, who are you?**
- A Great Character - respectful, open, honest, transparent and authentic, with integrity
- A Strong Communicator - personable as well as articulate
- Driven - no task is too big
- Technically Savvy - can navigate multiple systems at once
- Organised - you are always two steps ahead
- Engaging - people love interacting with you
- Resilient - you bounce back from difficulties
- Collaborative - you love working with and learning from others
- Flexible - you work around requests to ensure results are delivered
Additional Information
**Want to know more? Check out our social media pages**:
- Instagram: tsa_group_
-
Customer Support Consultant
3 weeks ago
Brisbane, Australia RPMGlobal Full time**About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...
-
Customer Support Consultant
3 weeks ago
Brisbane, Australia RPMGlobal Holdings Limited Full time**About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...
-
Customer Support Consultant
1 week ago
Brisbane, Queensland, Australia RPMGlobal Holdings Limited Full timeAbout the RoleRPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu is...
-
Customer Support Consultant
2 weeks ago
Brisbane, Australia Topdeck Travel Ltd Full time**Position**: Customer Support Consultant - Global Touring **Reporting to**: Trade Sales Team Leader **Location Base**: Brisbane, Australia **Contract**: Permanent The Global Touring team inspires people through life-changing travel experiences. We’re a group touring company, and through our brands Topdeck Travel and Back-Roads Touring are ever...
-
Customer Support Consultant
2 weeks ago
Brisbane, Australia RPMGlobal Holdings Limited Full time**About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters and allows for a flexible hybrid work arrangement. The Customer Support Consultant will be responsible for...
-
Customer Support Consultant
3 weeks ago
Brisbane, Australia RPMGlobal Holdings Limited Full time**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first level technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support...
-
Customer Support Consultant
1 week ago
Brisbane, Queensland, Australia Topdeck Travel Ltd Full timePosition: Customer Support Consultant - Global TouringReporting to: Trade Sales Team LeaderLocation Base: Brisbane, AustraliaContract: PermanentThe Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our brands Topdeck Travel and Back-Roads Touring are ever developing our product range,...
-
Customer Support Consultant
4 weeks ago
Brisbane, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Consultant
2 months ago
Brisbane, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Consultant
2 months ago
Brisbane, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Consultant
4 weeks ago
Brisbane, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Consultant
1 week ago
Brisbane, Queensland, Australia TSA Group Full timeCompany DescriptionAt TSA Group, we've been providing customer experience solutions to some of Australia's biggest brands for 25 years, managing their contact centre operations.TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the...
-
Customer Support Specialist Consultant
2 weeks ago
Brisbane, Australia Hudson Australia Full timeFlexhive by Hudson has an exclusive recruitment partnership with The Lott contact centre, the customer support team assisting Lotteries & Keno players and retailers/venues across multiple jurisdictions. We are looking for people who are passionate about Customer service! The Lottery Corporation have multiple Full-time positions available for consultants...
-
Support Consultant
2 weeks ago
Brisbane, Australia Woolpert Full timeLocation **Brisbane, Melbourne, Sydney or Perth**: **Interested?**: **Support Consultant**: **_Location: Brisbane, Melbourne, Sydney or Perth_** **About Woolpert**: Woolpert is the premier architecture, engineering, geospatial (AEG), and strategic consulting firm, with a vision to become one of the best companies in the world. We innovate within and across...
-
Customer Engagement Associate
1 week ago
Brisbane, Queensland, Australia Customer Engagement Centre Full timeCustomer Engagement Associate - Customer Engagement CentreLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.As the first point of contact for our national business, you will...
-
Customer Service Consultant
2 months ago
Brisbane, Australia Austcorp Executive Full timeFamily owned and operated building products manufacturer - Competitive Salary - Logan location - Monday - Friday - Full time Join a vibrant and innovative building supplies company based in their newly constructed offices in Logan. With a steadfast commitment to top-tier products and exceptional customer service, they stand as industry leaders. They take...
-
Support Consultant
2 weeks ago
Brisbane, Australia AAM Pty Ltd Full timeWork perks While working with us you can take advantage of a wide range of financial and non-financial benefits. These benefits include financial planning, superannuation education services, salary sacrificing, novated car leasing and income protection insurance. Your extended family can join our superannuation fund and you can even enjoy discounted car...
-
Customer Support Consultant Night Shift
2 weeks ago
Brisbane, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Experience Consultant
1 week ago
Brisbane, Queensland, Australia ClearCompany Full timeCustomer Experience Consultant | Mercedes-Benz Brisbane (QLD)Mercedes-Benz Brisbane, part of the largest authorised Mercedes-Benz retail group in Australia, is seeking a dedicated and experienced Customer Experience Consultant to join our team in Brisbane. In this role, you will play a crucial part in ensuring our exceptional customer service standards are...
-
Customer Experience Consultant
1 week ago
Brisbane, Queensland, Australia ClearCompany Full timeCustomer Experience Consultant | Mercedes-Benz Brisbane (QLD)Mercedes-Benz Brisbane, part of the largest authorised Mercedes-Benz retail group in Australia, is seeking a dedicated and experienced Customer Experience Consultant to join our team in Brisbane.In this role, you will play a crucial part in ensuring our exceptional customer service standards are...