Customer Service Consultant

2 months ago


Brisbane, Australia Rentokil Initial Full time

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

Receiving inbound calls and email enquiries from domestic customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling appointments for residential customers Converting incoming enquiries into sales opportunities Liaising with your fellow colleagues Meeting calls and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements

Experience working in customer service or call centre environments (essential) Demonstrated experience in phone sales and converting inquiries into sales Capable of working with multiple database systems and email programs with experience in Word and spread-sheet packages desirable Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to focus on delivering a 'wow' experience to customers Ability to work in a team environment to support fellow colleagues Professional, reliable, and punctual. Accurately enter data into systems

  • Brisbane, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer - Competitive Salary - Logan location - Monday - Friday - Full time Join a vibrant and innovative building supplies company based in their newly constructed offices in Logan. With a steadfast commitment to top-tier products and exceptional customer service, they stand as industry leaders. They take...


  • Brisbane, Australia KBH Solutions Full time

    Salary of $60K plus Super and Bonuses - Hybrid working from Home and Office - Based in Brisbane CBD - Close to public transport We are currently looking for a Customer Service Consultant for this Not-for-Profit boutique insurance agency, handling inbound calls from customers regarding a range of insurance products. Focused on new business and retention of...


  • Brisbane, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane. **The core responsibilities in this role include**: - Proactively making outbound calls to our existing customers to promote our products and services - Resolving customer queries quickly and accurately - Scheduling appointments...


  • Brisbane, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated Customer Service and Sales Consultant to join our team in Ipswich.As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales through consultative selling techniques.This is an exciting opportunity to work with a leading telecommunications provider...


  • Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for several Customer Service Officers to assist their busy team over an 8 to 10 weeks project starting 14th August. **About the Role** Your responsibilities will...


  • Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately. **About the Role** Your responsibilities will include - Phone...


  • Brisbane, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.The core responsibilities in...


  • Brisbane, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville or Cairns on a permanent, full-time basis. **The core responsibilities in this role include**: - Proactively making outbound calls to our existing customers to promote our products and services - Resolving customer queries quickly...


  • Brisbane, Queensland, Australia National Storage Full time

    About the Role">We are seeking a highly motivated Customer Service Consultant to join our Brisbane-based team. As a Sales and Support Professional, you will play a key role in delivering exceptional customer experiences and promoting our brand and products.Key Responsibilities Include:Providing Exceptional Customer Service: Create a great first impression...


  • Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Brisbane, Australia Queensland Police Service Full time

    **The Core Capability Requirements for this role are**: - Maintain positive relationships with key stakeholders and provide advice to QPS employees and senior management on contemporary conflict coaching and dispute resolution strategies to achieve business objectives. - Actively participate in management of informal dispute resolution processes including...


  • Brisbane, Australia Bank Australia Full time

    Posted: 25/09/2024 Closing Date: 25/10/2024 Job Type: Contract Location: Brisbane Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...


  • Brisbane, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. - Do you have a passion for...


  • Brisbane, Queensland, Australia AUTOrecruit Full time

    About the RoleWe are seeking a highly motivated Customer Service Consultant to join our team in our north Brisbane office. As a key member of our team, you will be responsible for providing exceptional customer service to our dealership clients.


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking an experienced Customer Service Consultant to join our team in Brisbane.In this role, you will report directly to the Customer Service Manager and be responsible for delivering exceptional customer service, sales, and support via phone and email.The core responsibilities of this position include:Receiving inbound calls and email enquiries from...


  • Brisbane, Queensland, Australia Telstra Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and sales experience.About the Role:As a Retail Sales Consultant, you will be responsible for providing outstanding customer service and...


  • Brisbane, Queensland, Australia Telstra Full time

    OverviewTelstra is committed to creating a brilliantly connected future for everyone. As a Retail Sales Consultant, you will play a vital role in helping our customers connect faster, better, and smarter.SalaryThe estimated salary for this role is $50,000 - $70,000 per annum, depending on experience.Job DescriptionWorking as part of our Morayfield store...


  • Brisbane, Australia RPMGlobal Full time

    **About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...


  • Brisbane, Australia RPMGlobal Holdings Limited Full time

    **About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...


  • Brisbane, Australia Telstra Full time

    Employment Type Permanent Closing Date 6 Sept 2024 11:59pm Job Title Part Time Customer Service & Sales Consultant INDOOROOPILLY Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...