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Retail Customer Experience Consultant

1 month ago

Brisbane, Queensland, Australia Telstra Full time

Are you passionate about delivering exceptional customer experiences?

We're seeking a talented Retail Customer Experience Consultant to join our team at Telstra. As a key member of our retail store, you will be responsible for providing outstanding customer service and support to our customers.

The role involves:

  • Developing customised solutions for customers to meet their telecommunications needs
  • Providing expert advice on Telstra's products and services
  • Working in a fast-paced, dynamic environment to achieve sales targets and KPIs

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A drive to learn and grow with the company
  • Experience in a customer-facing role
  • A passion for delivering exceptional customer experiences

As a Retail Customer Experience Consultant, you'll enjoy a competitive salary of $55,000 - $65,000 per annum, depending on your experience. You'll also have access to comprehensive training and development opportunities, as well as a range of employee benefits.

Telstra is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and abilities.