Design Researcher Coordinator

2 weeks ago

Melbourne, Australia MYOB Full time

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**

Our award-winning Employee Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBelievers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services, digital experience, and workplace experience, we ensure your ride with MYOB is an exceptional one.

**About the role**

We are seeking a dynamic and motivated graduate to join our research team. We are looking for someone fresh, enthusiastic, and willing to contribute to our dynamic Experience Design team.

In this role, you will collaborate with designers, researchers, product managers, and others to support participant recruitment and collecting user feedback.

As a Design Researcher Co-Ordinator, you will have the valuable opportunity to improve your research skills in a business environment. We believe in learning by doing, and your role will involve working closely with researchers and designers to recruit suitable participants, support research and chip in to the development of a robust research operations system.

**Please Note: This role is a 12-month fixed term part time opportunity 15.2 hours per week.**

**Responsibilities**
- Research Participant Recruitment and Operations.
- Maintain and scale the research recruitment process.
- Handle a database of customers and assist with research recruitment.
- Build and maintain repeatable processes for research documentation including communications material & templates.
- Build a searchable research repository and make prior research easier to find and access.

**Reporting & Analytics**
- Prepare reports on participant recruitment, invitation responses, and attendance.
- Use data analytics to continually improve the effectiveness of recruitment and invitation strategies.

**Supervised research**
- Assist in adhoc quant and qual research - learn the ropes

**The skills you'll need**:

- Recently completed degree (or currently enrolled in postgrad) in the following: psychology, anthropology, human-computer interaction or similar.
- Interest in building a career in UX Research.
- You're naturally curious and have excellent communication skills (both written and verbal).
- You motivate yourself and others when the time calls.
- You know that you are never ‘done’ with your development.
- Attention to detail.

**Our Culture & Benefits**

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83C\uDFAF Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team

\uD83C\uDFAF Our partnership with Smiling Mind helps support the wellbeing of our team members and customers

\uD83C\uDFAF Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment

\uD83C\uDFAF A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more

\uD83C\uDFAF Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

\uD83C\uDFAF Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

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