Design Researcher
5 months ago
**About ROLLER**:
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER
**About the Role**:
Design Researchers play a critical role in our user-centered approach to design. We're hiring a Design Researcher to help liberate the power of the cloud, and build beautiful simple experiences that help businesses across the globe enhance their guest experience, manage their work and employees better, grow and become more compelling.
You'll play a central role in shaping our product experience, working as a true equal with Design, Engineering and Product across our squads with support from our Senior Design Researcher. This is a role where you will be empowered to have a significant impact.
**Why Should You Apply**:
- You'll have the opportunity to work on multiple types of products, from SaaS to eCommerce to CRM and more, with a wide range of complexities
- You'll lead and execute comprehensive generative and evaluative user & design research
- At 4 Product Designers across 5 different squads, we're small enough that you can still significantly impact the product experience, and the creative culture, and we're big enough to have the resources to execute big ideas
**What You'll Do**:
As a Design Researcher, you will:
- Lead and execute comprehensive generative and evaluative user & design research
- User diverse methodologies to translate customer and end-user needs into actionable insights
- Guide design decisions and product development through research insights
- Manage research design, implementation, analysis and reporting
Impactful Projects:
- Work on industry-leading proucts
- Drive both big and small projects independently with support from senior members of the team
- Collaborate with Product Designers, Product Managers and our Senior Design Researcher
- Identify opportunities, take ownership and drive projects to completion
Collaboration & Support:
- Effective communication with colleagues and cross-functional teams
- Assist colleagues with research when needed
- Contribute to building a strong research culture
- Help improve research skills of designers and PM's through feedback and guidance
Skillset and Methodologies:
- Evangelize User Research best practices
- Promote Design Thinking Methodology
- Communicate best practices to cross-functional teams
- Foster a culture of learning and improvement in research and design practices
**About You**:
- You have a solid understanding of primary research methodologies such as interviews, diary studies, participatory design, ethnography, surveys, usability testing, and know what method to use and when to use it. Translate user behaviors and research findings into clear insights and actionable recommendations, opportunities, and guiding principles.
- Experience leading both generative and evaluative user and design research studies. Including planning, participant recruiting/scheduling, executing, analyzing, and delivery of results.
- You approach your work with a spirit of partnership and collaboration, not exclusion or rigidness. You're a resourceful problem solver; you can feel for gaps in what you're working on, pitch solutions and implement them.
- Experience creating empathy artifacts like service blueprints, system maps, customer journeys, and archetypes. These artifacts help your team members and other stakeholders understand the people we are designing for.
- You thrive in a fast paced work environment that requires outstanding problem-solving skills and autonomy. You possess a strong bias for action, consistently driven to accomplish tasks and goals.
- We would like to hear examples of how your research influenced product and design team decision-making.
**Perks**:
- You'll get to work on a category-leading product that customers love in a fun, high-growth industry Check our Capterra and G2 reviews.
- 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
- Engage in our 'Vibe Trib
-
Design Researcher
5 months ago
Melbourne, Australia Pony Express Talent Delivery Full timeNewly created role - First dedicated design researcher - Exciting, diverse work **Introduction** We seek a Design Researcher to create connected experiences across technology and the built environment. You will join an integrated, full-service marketing and communications agency founded in 2009 and built over the past decade by bringing together...
-
Design Researcher
2 weeks ago
Melbourne, Australia Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
-
Design Researcher
5 months ago
Melbourne, Australia Canva Full time**Join the team redefining how the world experiences design. - Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work - Our flagship campus is in Sydney. We also have...
-
Organisational Design Researcher
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeJob Title: Research & Insights SpecialistAbout the Role:We are seeking a highly skilled Research & Insights Specialist to join our team at Michael Page. As a Research & Insights Specialist, you will be responsible for conducting comprehensive research on organisational design trends and innovations against local, regional and international benchmarks.Key...
-
Design Researcher Coordinator
5 months ago
Melbourne, Australia MYOB Full timeWe’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...
-
Design Researcher
5 months ago
Melbourne, Australia Intrepid Travel Full timeIntrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel. More than 30 years later, we’re proud to be the world’s largest travel B Corp with more than 950 small group trips in over 100 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places...
-
Design Researcher
5 months ago
Melbourne, Australia Intrepid Travel Full timeIntrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 100 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for...
-
PhD Researcher
4 weeks ago
Melbourne, Victoria, Australia Swinburne Full timeAbout the OpportunitySwinburne's Design Factory Melbourne (DFM) and the nandin Innovation Centre at Australian Nuclear Science and Technology Organisation (ANSTO) are seeking a highly motivated PhD researcher to join their joint Swinburne DFM-ANSTO Applied Innovation PhD program.This three-year full-time PhD scholarship is designed to explore areas of...
-
PhD Researcher
1 month ago
Melbourne, Victoria, Australia Swinburne Full timeAbout the OpportunitySwinburne's Design Factory Melbourne (DFM) and the nandin Innovation Centre at Australian Nuclear Science and Technology Organisation (ANSTO) are seeking a highly motivated PhD researcher to join their joint Swinburne DFM-ANSTO Applied Innovation PhD program.This three-year full-time PhD scholarship is designed to explore areas of...
-
Design Researcher
2 months ago
Melbourne, Victoria, Australia Roman Health Pharmacy LLC Full timeAbout the RoleXero is a leading cloud-based accounting platform that empowers small businesses to thrive. As a Design Researcher, you will play a crucial role in understanding the needs and behaviors of our users, informing the development of user-centered solutions that drive business success.Key ResponsibilitiesConduct research to gather insights on user...
-
PhD Researcher
4 weeks ago
Melbourne, Victoria, Australia Swinburne Full timeAbout the OpportunitySwinburne's Design Factory Melbourne (DFM) and the nandin Innovation Centre at Australian Nuclear Science and Technology Organisation (ANSTO) have an exciting PhD opportunity available as part of the joint Swinburne DFM-ANSTO Applied Innovation PhD program.This three-year full-time PhD scholarship is to explore areas of translational...
-
PhD Researcher
3 weeks ago
Melbourne, Victoria, Australia Swinburne Full timeAbout the PhD OpportunityThis PhD scholarship is part of the joint Swinburne DFM-ANSTO Applied Innovation PhD program. The program aims to explore areas of translational science, innovation management, and innovation practices to address societal needs. You will conduct an in-depth literature review and primary research to define a research gap and develop...
-
Strategic Design
5 months ago
North Melbourne, Australia Telstra Full timeEmployment TypePermanentClosing Date20 Sept 2023 11:59pmJob TitleStrategic Design - Customer Researcher DesignerJob SummaryReporting to the Principal Designer, Strategic Design, this role sits within the Digital - Customer Experience team at Belong.Job DescriptionYou will collaborate with customers and people across the organisation to understand, design...
-
PhD Researcher
3 weeks ago
Melbourne, Victoria, Australia Swinburne Full timeAbout the PhD OpportunitySwinburne's Design Factory Melbourne (DFM) and the nandin Innovation Centre at Australian Nuclear Science and Technology Organisation (ANSTO) invite applications for a PhD opportunity as part of the joint Swinburne DFM-ANSTO Applied Innovation PhD program.This three-year full-time PhD scholarship is to explore areas of translational...
-
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our goal is to create a seamless banking experience that meets their evolving needs.About the RoleThe Financial Wellbeing Portfolio is responsible for delivering a valuable experience to our customers. As an Experience Design Researcher, you'll play a...
-
UX Research
3 days ago
Melbourne, Australia Jetstar Airways Pty Ltd Full timeJob DescriptionJoin our dynamic Jetstar Digital team and make meaningful contributionsFlexible ways of working – hybrid model with 3 days onsiteFull time permanent opportunity, based at our head office in CollingwoodIf you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the...
-
Design Research Manager
5 months ago
Melbourne, Australia Canva Full time**Join the team redefining how the world experiences design. - Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work - Our flagship campus is in Sydney. We also have...
-
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our mission is to provide a seamless banking experience that meets their evolving needs.About the RoleThe Financial Wellbeing Portfolio is a key initiative that aims to create a healthy financial ecosystem for our customers. As an Experience Design...
-
Melbourne, Australia ANZ Banking Group Full time**Req ID**: 78437 **Department**: AR Financial Wellbeing, Research & Executive Offic **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role The purpose of the...
-
Design Researcher
2 months ago
Melbourne, Victoria, Australia Roman Health Pharmacy LLC Full timeXero is a leading provider of cloud-based accounting and bookkeeping software for small businesses and their advisors. Our mission is to empower entrepreneurs and their teams to succeed through better tools, information, and connections.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world....
