See more Collapse

Customer Sales Training Manager

1 month ago

Southbank, Australia Luxury Escapes Full time

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded one of the best places to work multiple times our employee experience is king here, with lunches provided 5 days a week, an onsite gym with state of the art change facilities, weekly events, monthly recognition programs, the opportunity to experience the travel we offer and significant professional development opportunities, we do what we can to make you look forward to waking up every day

We are looking for a** Customer Sales Training Manager **to join our customer experience team in our offices in Southbank.

**In the role you will**:

- Provide initial training to all new customer sales team members and then transition them onto their day to day duties before being moved into their new team.
- Liaise with all stakeholders to determine training requirements ensuring all team members can excel in the duties that they perform for Luxury Escapes
- Curate Learning and Development content
- Review and Develop customer onboarding packs for new team members.
- Familiarise yourself with LMS, maintain and manage the LMS platform with existing and new team members onboarding.
- Manage team leaders when rolling out content for their immediate teams.
- Maintain attendance records of all training rolled out.
- Provide Call Coaching and Evaluation support to agents within 6-week onboarding program and outside of the onboarding program during Onboarding gaps.

**You are someone who has**:

- In-depth knowledge of key sales methodologies (SPIIN or Challenger Methodology would be a bonus)
- Results-oriented with a proven track record of delivering against revenue and business objectives.
- Have strong communication and presentation skills.
- Ability to develop strong working relationships in complex organisational structures.
- Ability to operate at all organisational levels, with a strong emphasis on senior stakeholders.
- Strong drive for process efficiency, continuous improvement, and team-based results.
- Someone who has resilience and can adapt to change seamlessly.
- Previous experience creating training modules would be key to success.
- A thorough understanding of the travel industry is a bonus.

**What's in it for you?**
- Competitive remuneration package
- First class health and well-being program including annual vaccinations, yoga, meditation, gym discounts a, daily breakfasts and lunches provided 5 days a week.
- Fun working environment: Friday afternoon onsite gatherings (wine included) and monthly celebration & recognition programs
- Discounted travel, birthday leave and a whole lot more
- At Luxury Escapes we embrace diversity in our people and make hiring decisions based on experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process. _

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

We have other current jobs related to this field that you can find below

  • Customer Sales Training Manager

    4 days ago

    Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...

  • Training & Change Officer

    6 days ago

    Southbank, Australia Global B2C Supply - Australia B2C - One Supply Full time

    Requisition ID: 28641- Location: Southbank, AU, 3006**The Opportunity**: Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance. The incumbent will also support the change team with embedding...

  • Human Resources Manager

    2 months ago

    Southbank, Australia Sales IQ Global Full time

    This role is responsible for driving the people agenda for the store population. This leader will be an important member of their assigned leadership team and be the lead contributor to the execution of the people strategy. Individual will be expected to be a collaborative partner and ensure the people strategy aligns with the needs of the business. Lead the...

  • Vic State Sales Manager

    4 weeks ago

    Southbank, Australia Hive Direct Marketing Solutions Full time

    **Job description;** Who are we? The team at Hive have over 15 years' experience working in the face to face sales & marketing sector in Australia. We have been operating for 3 years in Australia across multiple states, now it’s time to grow further into the Victorian market. We only partner with brands who have great products to sell and we pride...

  • Training & Change Officer

    1 month ago

    Southbank, Australia ENGIE Full time

    The Opportunity: Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance. The incumbent will also support the change team with embedding change. This role will report to the Sales Trainer and...

  • Training & Change Officer

    3 weeks ago

    Southbank, Australia ENGIE Full time

    The Opportunity: Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance. The incumbent will also support the change team with embedding change. This role will report to the Sales Trainer and...

  • Training & Change Officer

    2 weeks ago

    Southbank, Australia ENGIE Full time

    The Opportunity: Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance. The incumbent will also support the change team with embedding change. This role will report to the Sales Trainer and...

  • Sales Manager

    4 weeks ago

    Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR;...

  • B2b Sales Consultant

    3 weeks ago

    Southbank, Australia ENGIE Full time

    Requisition ID: 25746- Location: Southbank, AU, 3006**Overview** Our team is growing! Excellent opportunity for a B2B Sales Consultant - Customer Acquisition to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by managing allocated new business...

  • Sales Manager

    4 days ago

    Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR; employee...

  • Associate Sales Manager

    4 days ago

    Southbank, Victoria, Australia Lendi Group Full time

    Company DescriptionIn May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country.At Lendi Group, we use technology to drive better customer outcomes and experiences. We're passionate...

  • Associate Sales Manager

    4 days ago

    Southbank, Victoria, Australia Lendi Full time

    Company Description In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country. At Lendi Group, we use technology to drive better customer outcomes and experiences. We're...

  • Associate Sales Manager

    2 weeks ago

    Southbank, Australia Lendi Full time

    Company Description In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country. At Lendi Group, we use technology to drive better customer outcomes and experiences. We’re...

  • Associate Sales Manager

    4 days ago

    Southbank, Victoria, Australia Lendi Group Full time

    Job DescriptionThe Associates team has been on an exciting growth journey and has been able to maintain a consistent level of productivity through this growth period. Looking forward to FY25, we are creating an exciting new role of Associate Sales Manager.As an Associate Sales Manager, you'll be responsible for managing, motivating, and developing a team of...

  • Vic State Sales

    1 month ago

    Southbank, Australia Hive Direct Marketing Solutions Full time

    **Job Title**:VIC State Sales & Marketing Manager **Job Type**:Full-time **Location**:Melbourne,Australia **Reporting to**:Managing Director **Start Date**:TBC **Salary**:$80,000 p/a **Bonus**:Generous Commissions **Main Duties**: - Managing all Hive Direct Marketing Solutions direct sales for Victoria, this includes: - Managing the VictoriaKiosk...

  • Sales Account Manager

    2 weeks ago

    Southbank, Australia INTERNATIONAL POWER PTY LTD Full time

    Requisition ID: 13082- Location: Southbank, VIC, AU, 3006**Overview** Our team is growing! Excellent opportunity for a Sales Account Manager - Acquisition to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by managing all allocated new business opportunities and therefore achieving gross...

  • A True Master of Sales Management

    4 weeks ago

    Southbank, Australia Metropolis Events Full time

    **Metropolis Events has a specific requirement for a “True Master of Sales Management”.** - Metropolis Events is Australia’s best and most sort after Wedding and Events Venue. Perched above Southgate Centre in Melbourne’s CBD, we host more events than any other. _ - Before you read on check out our online reviews and awards._ Now you know who we...

  • Events Sales Manager

    4 days ago

    Southbank, Victoria, Australia Crown Resorts Full time

    BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more, and...

  • Customer Success Manager

    3 weeks ago

    Southbank, Australia IntelligenceBank Full time

    Company Description With an enviable, multi award winning product portfolio, IntelligenceBank is leading the way when it comes to innovative marketing operations solutions. A rapidly scaling, innovative and enthusiastic organisation, we believe in surrounding ourselves with good people. We strive to deliver the best outcomes for our customers, our partners...

  • Head of Sales

    4 days ago

    Southbank, Victoria, Australia Xugar Full time

    Attractive base & super Uncapped commissions individual & team Trendy South Melbourne office with free onsite gym/sauna/towelsWe're a full-service digital marketing agency and we're in serious expansion mode - here in Australia and overseas.We're a team of young and friendly, results-hungry and data-driven digital marketing professionals. And we're looking...