Training & Change Officer

1 month ago

Southbank, Australia ENGIE Full time

The Opportunity:

Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance.

The incumbent will also support the change team with embedding change.

This role will report to the Sales Trainer and can be worked flexibly from the office and home – hybrid work model.

This is a full-time role but reasonable requests for part time will be considered.

Key Responsibilities:

Deliver training sessions, engaging and guiding learners, and evaluating the achievement of intended learning outcomes. This will include Delivering Train the Trainer sessions for onshore and offshore business trainers Conduct detailed training needs analysis to identify changes to skills and knowledge across the business due to projects being implemented and identify specific learning interventions required as a result
Design and develop learning programs and resources using blended methodologies including online learning resources that meet the defined objectives and needs of the end users. Consult and collaborate with subject matter experts and stakeholders to plan, provide advice and scope requirements for the design and development of learning programs and resources. Maintain and update training procedure manuals, guides or course materials and schedule training; this will include collaborating with team members across the business.

About You:

To be successful in this role, you will have previous experience working on end-to-end learning projects including analysis, design, development, implementation and evaluation and be able to produce relevant reporting. Ideally, you will have experience with training and uplifting sales and customer experience teams with contract centre environments. You are able to work independently and collaborate as part of a team with excellent written communication skills with good attention to details.

Next Steps:

If you have the relevant experience and interested in the role, apply with a covering letter to address each of the key responsibilities and an up-to-date resume.

Only applicants with unlimited work rights in Australia will be considered.

Please note we consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

Government and some client directions regarding vaccination against COVID-19 apply to various aspects of ENGIE’s work across Australia. If your application is successful, ENGIE may require you to provide evidence of vaccination against COVID-19 as necessary to comply with any such government and client directions that apply to your work in this position.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions. Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths

About ENGIE Australia & New Zealand:

ENGIE has operated in Australia since 1996 and is supporting the transition to a carbon-neutral economy by providing energy solutions to households, businesses and communities.

Globally, ENGIE has been driving innovation for more than 180 years. Today, ENGIE is changing the face of energy and services by creating and developing a diverse range of energy solutions, supported by global expertise, and delivered by local teams who understand their local markets.

In Australia we have an ambitious goal – to achieve net zero by 2045 by deploying renewable energy, hydrogen, storage and e-mobility infrastructure at pace, while leading the transformation from coal-fired power to a clean energy future at our Hazelwood Rehabilitation Project.

We have more than 1,000MW of low-carbon generation capacity and almost 3,000MW of renewable energy under development. Our retail business has more than 700,000 customer accounts across Australia.

ENGIE’s trading arm, Global Energy Management & Sales (GEMS) provides low-energy supply agreements, energy trading, risk management and asset management services to business customers.

Our Business Units

Thermal & Supply

ENGIE Retail is one of Australia’s fastest growing energy retailers, with more than 700,000 electricity and gas customer accounts in Victoria, South Australia, New South Wales, Western Australia, The Australian Capital Territory and Queensland. ENGIE Retail offers simple and affordable energy plans for Australian households and businesses.
They offer 100% carbon neutral plans certified by Climate Active where carbon emissions are offset from energy usage. Our gas power plants in South Australia are an essential component of our strategy to achieve a sustainable energy future, and we remain committed to optimizing their performance and reducing emissions while we invest in the energy systems of tomorrow. The Hazelwood Rehabilitation Project is a dedicated business stream leading the safe, stable and sustainable rehabilitation of the former Hazelwood Power Station and Mine, which ceased operation in 2017.

Renewables

With 165MW of operating wind farms in South Australia and 3000MW of identified pipeline of solar, wind and large-scale batteries under development, ENGIE is making a sizeable contribution to the progress of renewable energy production in Australia. We strive for operational excellence in all aspects of green hydrogen production, including process design, equipment selection, and when up and operational in the optimization of our asset infrastructure. ENGIE and Mitsui are developing one of the world’s first industrial-scale renewable hydrogen projects to provide feedstock into Yara Pilbara Fertilisers' (Yara) existing ammonia operations near Karratha in Western Australia.

Energy Solutions

ENGIE is building the future of electric vehicle fast charging stations in Australia for both fleets and the public. ENGIE is aiming to be operating 300 charging points across Australia by 2024. With approximately 1,000 charge points scheduled to be installed by 2025, this will mean the ENGIE public rapid charger network will be accessible within 10km for around 80% of the Australian population, and our Fleet network will be helping business and government to accelerate their decarbonisation goals.

Global Energy Management & Sales (GEMS)

GEMS provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is leading the Australian green corporate Power Purchase Agreement (PPA) market, with several high-profile partnerships including Coles, Pepsi, L’Oréal Australia, Sanitarium, Veolia and NAB. Ensures a secure and sustainable energy future for B2B clients in line with a low carbon strategy by supporting customers in the transition towards a carbon neutral economy by offering them innovative, competitive and green solutions. As well as through providing best in class risk management services tailored to our customers’ individual needs. GEMS has expertise in energy supply and global commodities; risk management and market access; green & low carbon solutions; and asset management and flexibility services.

  • Training & Change Officer

    6 days ago

    Southbank, Australia Global B2C Supply - Australia B2C - One Supply Full time

    Requisition ID: 28641- Location: Southbank, AU, 3006**The Opportunity**: Excellent new opportunity for a Training & Change Support Officer to join our Business Change team to design, develop, plan and conduct training and development programs to improve individual and organisational performance. The incumbent will also support the change team with embedding...

  • Change Manager

    2 months ago

    Southbank, Australia Crown Resorts Full time

    **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more...

  • Change Manager

    4 days ago

    Southbank, Victoria, Australia Crown Resorts Full time

    BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...

  • Communications & Change Specialist

    4 weeks ago

    Southbank, Australia Charterhouse Full time

    **Initial 4 month contract with possible extension**: - **Paying up to $830 per day + super - working on transformation**: - **Based in Melbourne CBD | Hybrid working available** Join this global brand within a FMCG firm based in Melbourne's CBD. Working with the change team to deliver key communication collateral campaigns, templates, newsletters and...

  • Application Trainer

    2 months ago

    Southbank, Australia Dairy Australia Full time

    **About the role**: At Dairy Australia we want our systems to be highly usable and well known by our people so that each of us can get the most out of the role we fill. The way this impacts on a daily basis will mean that our interface for farmer records (Salesforce), farmer communications (Pardot) remote working (Office 365 and Teams), accountability for...

  • Customer Sales Training Manager

    2 weeks ago

    Southbank, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times our employee...

  • Communications & Change Specialist

    4 days ago

    Southbank, Victoria, Australia Charterhouse Full time

    Initial 4 month contract with possible extension:Paying up to $830 per day + super working on transformation:- Based in Melbourne CBD | Hybrid working availableJoin this global brand within a FMCG firm based in Melbourne's CBD. Working with the change team to deliver key communication collateral campaigns, templates, newsletters and programs in collaboration...

  • Customer Sales Training Manager

    4 days ago

    Southbank, Victoria, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Awarded one of the best places to work multiple times our employee...

  • Recruitment Administration Officer

    5 days ago

    Southbank, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Fixed term contract until December 2024/3 days per week Remote working - 2 days office based About the role About you Previous experience in a high volume administration...

  • Recruitment Administration Officer

    6 days ago

    Southbank, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Fixed term contract until December 2024/3 days per week **Application closing date**: 12/03/24 About the role About you Previous experience in a high volume administration...

  • Curriculum Development Officer

    3 weeks ago

    Southbank, Australia University of Melbourne Full time

    **Job no**: 0034573 **Location**:Southbank **Role type**:Part-time (0.6 FTE); Fixed-term until 31 January 2026 **Faculty**:Faculty of Fine Arts and Music **Department**:Academic Support Office **Salary**:UOM 5 - $79,961 - $91,844 p.a. (pro rata) plus 17% super - **Vibrant Southbank location!**: - **Utilise your excellent administrative skills to support the...

  • Curriculum Development Officer

    3 weeks ago

    Southbank, Australia University of Melbourne Full time

    **Job no**: 0034573 **Location**:Southbank **Role type**:Part-time (0.6 FTE); Fixed-term until 31 January 2026 **Faculty**:Faculty of Fine Arts and Music **Department**:Academic Support Office **Salary**:UOM 5 - $79,961 - $91,844 p.a. (pro rata) plus 17% super - **Vibrant Southbank location!**: - **Utilise your excellent administrative skills to support the...

  • Curriculum Development Officer

    4 weeks ago

    Southbank, Australia University of Melbourne Full time

    About the Role We are seeking a dedicated Curriculum Development Officer to join our dynamic team at the Academic Support Office. Supported by the Curriculum Development Coordinator, this role will play a crucial part in supporting the delivery of all faculty coursework academic programs. Working within a collaborative team, you will be responsible for...

  • Student Progression Officer

    4 days ago

    Southbank, Victoria, Australia Max Solutions Full time

    Based in Southbank, MelbournePermanent Full-time role with car allowanceWorking Tuesday to SaturdayIntroductionTraining can change lives and Stirling works collaboratively with students to empower them and provide the right tools and support to begin or further grow their career. Be part of a well-established business that value your input and passion for...

  • Enrolment Support Officer

    2 weeks ago

    Southbank, Australia Explorers Early Learning Full time

    Full time opportunity based at our head office in South Bank - Recognition and rewards! - Supportive, vibrant environment! **The Opportunity**: As an Enrolment Support Officer at Explorers Early Learning, you will play a pivotal role in onboarding families and ensuring a seamless enrolment process. Your responsibilities will include managing waitlists,...

  • National Ict Service Desk Officer

    2 months ago

    Southbank, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Flexible Working arrangements 24 months fixed term contract **Location**: Melbourne About the role The position of the ICT Service Desk Officer will be the first point of contact...

  • National Ict Service Desk Officer

    2 months ago

    Southbank, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Flexible Working arrangements **Location**: Melbourne About the role The position of the ICT Service Desk Officer will be the first point of contact for any enquires for both...

  • Senior Curriculum Development Officer

    4 weeks ago

    Southbank, Australia University of Melbourne Full time

    About the Role This is a fantastic opportunity for a Senior Curriculum Development Officer to join a collaborative team within the Academic Support Office, providing crucial support to the cyclic delivery and activities of the Faculty’s degree programs.  You will employ a high attention to detail, and strategic thinking, to provide advice and...

  • National Ict Service Desk Officer

    4 days ago

    Southbank, Victoria, Australia Calvary Full time

    Progress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentFlexible Working arrangementsLocation: MelbourneAbout the roleThe position of the ICT Service Desk Officer will be the first point of contact for any enquires for both internal and...

  • Dairy Export Assurance Officer

    2 months ago

    Southbank, Australia Dairy Australia Full time

    **About the Role** Dairy Australia is the national services body for the dairy industry. Our employees are passionate about helping farmers adapt to the changing operating environment, and achieve a profitable, sustainable dairy industry. The Commonwealth Department of Agriculture Water and the Environment has appointed Dairy Australia as the delivery...