Member Support Coordinator

6 months ago

Sydney, Australia Ecommerce Equation Full time

**Member Sales Support Coordinator**

**What you'll do**
- Conduct initial qualification of potential leads through targeted questioning and assessment.
- Effectively manage follow-up communications to ensure leads are continuously engaged and informed.
- Log qualified leads into our CRM system (Go High Level), detailing all relevant communication and lead information.
- Collaborate with the Appointment Setting team by tagging them to take over the conversation with qualified leads, ensuring a smooth transition and maintaining customer engagement.

**What you have**
- Excellent written communication and interpersonal skills.
- Familiarity with major social media platforms including Instagram, Facebook, etc.
- Experience with Gmail, Slack, and other common communication tools.
- Previous experience with Go High Level or other CRM software is highly desirable.
- Proven ability in managing customer interactions effectively and converting inquiries into

leads.
- Ability to multi-task and manage time effectively.
- Customer-centric approach with a positive attitude.
- Ability to be flexible and adaptable according to the daily demands of the business.
- Must be proactive, demonstrating initiative in reaching out to potential leads.

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.

**Job Types**: Full-time, Permanent

Pay: $55,000.07 - $65,000.00 per year

Application Question(s):

- We're looking to hire ASAP, what is your availability?

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in SYDNEY, NSW 2000

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