Customer Service Officer

7 months ago


Sydney, Australia Public Sector People Full time

$36 p/h + Super
- 6 months | 35 hours weekly
- Located in Inner Sydney

Public Sector People are proudly partnered with a local government organisation to recruit for multiple customer service officers for a 6 month contract.

Pay rate: $36 p/h + Super

Contract: 6 months | 35 hours weekly

Key Responsibilities:

- Manage high volume calls, providing exceptional customer service
- Provide information of organisation services, and resolve customer inquiries to best possible extent
- Guide customers on navigating organisation website, assist with bookings, and complaints handling

Essential:

- 1+ years experience in a call centre customer service role
- Strong computer skills are imperative
- Local government experience and/or experience with TRIM or TechOne

For a confidential discussion, please give Vinea Pho a call on 0434 023 446.



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