Team Leader Nsw

2 weeks ago

Sydney, New South Wales, Australia STERIS Full time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.


Position Summary:


The Team Leader IPT Endo will be accountable for managing the Field Service Engineers in their region and ensuring that all preventative maintenance and breakdown calls are scheduled and completed within a timely manner.

As a team leader, you will be first point of contact for all team members, you will be responsible for supervising, managing and motivating the Field Service Engineers on your team on a daily basis and be able to act proactively to ensure smooth team operations and achieve established goals for service quality and response.

Additionally, the Team Leader is accountable to perform quality site inspections, installation, updating, repair and preventative maintenance of STERIS products within his/her assigned territory.


Duties:

  • Working with the National Service Manager to use all available company resources and develop action plans to develop effective account servicing strategies and capitalize on new service opportunities within the region.
  • Carries out technical assignments to install, modify, and repair STERIS equipment at customer sites. Assists other FSE's with difficult repairs as needed.
  • Operates and updates STERIS equipment and possess a good understanding of all technical aspects. Assists in training and evaluation of other FSE's technical skill and knowledge base.
  • Completes in a timely manner, standard equipment documentation and reports to include service reports, installation records, etc. Helps to improve regional trends and improve overall processes.
  • Provides customers with timely and accurate technical information in a positive and straightforward manner. Works to help region achieve high overall customer satisfaction ratings.
  • Provides assistance/consultation to customers in site preparation for equipment installations.
  • Meets or exceeds Regional Customer Satisfaction levels/Goals.
  • Provides technical support as required during sales process.
  • Identifies sales leads/ opportunities and passes the information on to the sales team.
  • Manage and maintain equipment/spares database file through accurate documentations of movement, tracking and repair statuses.
  • Develop plans with FSEs and regional sales personnel to improve customer satisfaction with service activities.
  • Ensure tools, test equipment and service inventory are managed, calibrated, stored, maintained, moved and utilized in such a way to protect the value of the assets.
  • As required, submit accurate, timely, and complete reports regarding field service activities, issues impacting the business and service performance, and results.

Duties - cont'd:

Education Degree:

  • Associate's Degree
    Required Experience:
Specific Work Requirements

  • Minimum of 4 years of experience in medical device (or related market) or equipment services industry.
  • Strong analytical/technical ability, communication and planning skills and ability to implement change to positively impact results.
  • Must be very customer oriented and results driven.
Specific Skills and / or Business Competencies

  • Required to travel in Australia approximately 60% - 70%.
  • Some travel outside of Australia for meetings and conferences is also required.


STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.

WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.


STERIS is a $5 billion, publicly traded (NYSE:
STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

  • Supermarket Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Retail Team Leader Opportunities Full time

    Team LeaderWe are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director.We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed by all....

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government Full time

    Clerk Grade 7/8:- Temporary Full-Time up to 6 months 1/7/2024 to 31/12/2024**:ParramattaAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day,...

  • Nsw Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Epic Environmental Full time

    WE ARE EPICEpic Environmental is a leading environmental consultancy that leverages team culture and expertise to deliver innovative outcomes for our clients and the environment. We define ourselves by providing exceptional technical solutions while supporting our staff to challenge themselves and accelerate their careers.Due to the consistent growth and...

  • Team Leader Rangers

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government Full time

    Team Leader Rangers (Clerk Grade 9/10):Package includes salary, depending on experience, $120,859 $133,183 plus employer's contribution to superannuation and annual leave loading:- Temporary full-time role until 5 December 2025:Located in Lane Cove National Park, West Lindfield_ Do you want work to make a difference for NSW?__ Working to protect the state's...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    **Team Leader (Coordinator) Continuous Improvement. Ongoing role. Locations are flexible across NSW with hybrid working.**An exciting opportunity has arisen for a Team Leader (Coordinator) Continuous Improvement to join the Optimisation team Fines and Debt within Revenue NSW.You will lead a team by providing information and advice to assist in strategic...

  • Team Leader

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia NSW Government -NSW Police Force Full time

    Computer Systems Officer (CSO) 5:- Temporary, fixed term position until 30/06/2026:Sydney Olympic Park locationAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Legal Aid Commission, Office of the Full time

    About usLegal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 27 offices.About youWe have two or more ongoing/temporary full-time...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Planning Full time

    Together, we create thriving environments, communities and economies._- 2 x full time, temporary opportunities until 30 June 2024 (part time considered, minimum 3 days per week):Parramatta/Sydney city office location, offering hybrid working arrangements:- Salary relative to experience, and ranges from $135,745 to $158,082 + super + leave loading (PO3)Our...

  • Parvan Administration Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    This team leader administration position is responsible for the efficient reception, administration and office management of the Northern Sydney Prevention and Response to Violence, Abuse and Neglect (PARVAN) Services. A key feature of this position is the interface with and support of service delivery to clients and North Sydney Local Health District...

  • Team Leader Revenue

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    **Team Leader Revenue Management. Multiple roles. 2 year contract with view to Ongoing. Locations are flexible across NSW with hybrid working. Landing location is Parramatta.**Do you have accounting and reporting experience and are looking to manage a small diverse team?If so, an exciting opportunity has arisen for experienced Team Leaders to join the...

  • Customer Service Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -North & Central Region Full time

    About usNSW TrainLink helps connect customers all over NSW and beyond. Our intercity and regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.Our services support thriving regional communities and economies by helping people access the things that...

  • Pathways Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia BaptistCare NSW & ACT Full time

    Fixed term full-time role until January 2025 working across our Woolloomooloo & Darlinghurst sites (with view to extend)Provide team leadership, supporting the team to provide integrated, holistic wrap around support, to work alongside vulnerable/marginalized communitiesWork for a top NFP provider with a strong 75-year history of providing careKey...

  • Team Leader Results

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Elections Full time

    _Play a key role in delivering democracy within the state of NSW_:_Use your pragmatic skills and experience in a unique work setting__About the Role_The Team Leader, Results develops, leads and implements electoral counting and results processes in line with NSWEC policy and legislative requirements, to maintain stakeholder trust in the integrity of election...

  • Team Leader Enhanced Supportive Community Care

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    An exciting leadership opportunity exists for an Occupational Therapist or Social Worker to facilitate the establishment and operations of a new Enhancing Supportive Community Care Team. Enhanced Supportive Community Care is a collaborative community-based multidisciplinary team which provides care to people with late-stage degenerative and chronic...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Communities and Justice Full time

    Division: Courts Tribunals and Service Delivery- Location: Sydney, NSW, AU, 2000- Req ID: 66124Location - Sydney CBDWe are recruiting to fill 2 ongoing full-time opportunitiesSalary ranging from $93,295 to $102,941pa. Plus, employer contribution to superannuation (11%) and annual leave loading (17.5%)Your roleThe Team Leader/Chief Clerk oversees & manages...

  • Team Leader, Practical Support Services

    2 weeks ago

    Sydney, New South Wales, Australia Cancer Council NSW Full time

    Team Leader, Practical Support Services (12 month contract) Cancer Council NSW is Australia's leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award...

  • Team Leader, Data Analytics

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Criminal Investigations Full time

    Team Leader, Data Analytics - Grade 9/10 Exciting and challenging opportunity to work in a specialist law enforcement agency Sydney CBD location Full time ongoing position Flexible working culture Hybrid working Commitment to a diverse workplaceSalary:From $116,211 to $128,061 per annum, Grade 9-10, (excluding superannuation and leave loading)Closing...

  • Services & Programs Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW- Location: Sydney, NSW, AU, 2000- Req ID: Corrective Services NSW:Services and Programs Team Leader:- Ongoing role:- Compulsory Drug Treatment Correctional Centre Parklea:Opportunity to join a fast paced, leading rehabilitation team:- Attractive salary $106,025 - $ 117,363 pa plus super and leave loadingYour roleThe...

  • Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    Team Leader - DeliverEASEEmployment Type: Temporary Full Time (up to 6 Months)Position Classification: General Admin Level 7Remuneration: $70,751.53Hours per week:38 HoursLocation: Concord HospitalThe opportunityThe Team Leader will work on the NSW Health DeliverEASE Project, a new way of managing medical consumables within hospital wards to improve the...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Northern CPPYJ Full time

    Team Leader - Bail and Accommodation Support Service,Youth Justice- Ongoing Full-Time:- Location: St Mary's (please note there is no capacity to work remotely in this role)**:Clerk Grade 7/8 Salary ($101,947 $112,849 pa), plus employer's contribution to superannuation, annual leave loading & annualised shift work allowance (up to $28,493 pa)Your...