Supermarket Team Leader

7 days ago


Sydney, New South Wales, Australia Retail Team Leader Opportunities Full time

Team Leader


We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis.

The positions reports directly to the Director.


We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed by all.

As our business is continuously growing, we are seeking a self-driven Team Leader who can oversee the functions of the customer service teams by providing excellent guidance and instruction to the team.

-
Role and Responsibility_

  • Enthusiastically lead a customer service team
  • Oversee the day to day activities of the customer service team
  • Assist in the training and induction of new team members, and support the coaching and development of the existing team
  • Reviewing performance within the Customer Service team, monitoring through regular reviews and appraisals
  • Ensure that all functions relating to the aisle, counter and checkout activities are consistent with the highest standard
  • Ensuring back of store and storerooms are always clean and tidy
  • To be responsible for the accurate keeping of all necessary due diligence
  • To ensure the correct stock levels are maintained and wastage is recorded
  • Oversee the rostering of shifts for team members.
  • Maintain the highest level of Health & Safety protocols and procedures and ensuring the safety of all staff and customers
-
Essential Skills and Qualifications_

  • At least 1 year continuous retail/hospitality experience in a similar role
  • Exceptional Customer Service Skills and a Can-Do attitude
  • Exceptional written and verbal communication skills
  • Strong attention to detail and leadership skills
-
Desirable_

  • Passionate about Indian and Asian produce
  • Be passionate about customer service within the retail industry
  • Experience in sales forecasting, budgeting and rostering

Salary:
$ $30.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Ability to commute/relocate:

  • Sydney

NSW:
Reliably commute or planning to relocate before starting work (preferred)

Experience:

Retail Store Managers: 1 year (preferred)

  • Retail sales: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)


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