Current jobs related to Team Leader, Practical Support Services - Sydney, New South Wales - Cancer Council NSW
-
Practice Leader
4 days ago
Sydney, New South Wales, Australia The Benevolent Society Full timeAbout the RoleWe are seeking a highly skilled and experienced Practice Partner to join our Child, Youth and Family services team in metro Sydney.The successful candidate will have a thorough understanding of the child protection, family preservation and restoration, and out of home care sector, as well as experience in domestic and family violence, mental...
-
Practice Leader
3 days ago
Sydney, New South Wales, Australia Lifestyle Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced Practice Leader to join our team at Lifestyle Solutions. As a Practice Leader, you will play a key role in leading a team of support professionals to deliver high-quality services to individuals with intellectual disabilities.Key ResponsibilitiesLead a team of support professionals to achieve...
-
Practice Leader
2 weeks ago
Sydney, New South Wales, Australia Fujitsu Full timeAbout the RoleThis is a critical leadership position that spans across multiple layers of the organization.Engage: Develop and implement portfolio offerings, drive demand generation, and provide sales support and pre-sales expertise.Build: Oversee project execution governance, delivery oversight, and ensure strategic client engagement and relationships.Run:...
-
Sydney, New South Wales, Australia HealthcareLink Support Full timeAbout the OpportunityHealthcareLink Support presents an exceptional opportunity for registered dentists seeking to establish their practice expeditiously in a supportive and innovative environment.About the PracticeOur client's medical practice model efficiently nurtures a loyal patient community, delivering accessible healthcare in a contemporary setting....
-
Practice Leader-Disability
6 days ago
Sydney, New South Wales, Australia Lifestyle Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced Practice Leader to join our team at Lifestyle Solutions. As a Practice Leader, you will play a key role in supervising a team of support professionals and delivering high-quality services to individuals with intellectual disabilities.Key ResponsibilitiesSupervise and lead a team of support...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeJob DescriptionJob Title: Team ManagerCompany: Tal Services LimitedJob Type: Full-timeLocation: RemoteAbout Us:Tal Services Limited is a leading provider of life insurance solutions. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.About the Role:We are seeking an experienced Team Manager to...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeJob Title: Team ManagerAbout the Role:Tal Services Limited is seeking an experienced Team Manager to lead a team of Claims Consultants, Claims Service Consultants, and Officers in delivering an outstanding claims experience. The successful candidate will be responsible for managing risk, ensuring regulatory compliance, and driving process improvements to...
-
Team Leader
3 days ago
Sydney, New South Wales, Australia Tal Services Limited Full timeJob Title: Team ManagerAt Tal Services Limited, we are seeking an experienced Team Manager to lead our Claims team. As a key member of our organization, you will be responsible for delivering an outstanding claims experience while effectively managing risk and ensuring regulatory compliance.Key Responsibilities:Champion Process Improvement: Drive localized...
-
Commercial Law Practice Leader
3 days ago
Sydney, New South Wales, Australia AFL Recruitment Full timeExciting Opportunity for a Commercial Law Practice LeaderWe are seeking a seasoned and ambitious Commercial Law Practice Leader to join our team at AFL Recruitment. As a key member of our firm, you will have the opportunity to take full ownership of our commercial law practice and drive its growth and success.About the Role:Lead and manage a team of lawyers...
-
Commercial Law Practice Leader
5 days ago
Sydney, New South Wales, Australia AFL Recruitment Full timeCommercial Law Practice Leader OpportunityWe are seeking an experienced Commercial Law Practice Leader to join our team at AFL Recruitment. As a key member of our firm, you will have the opportunity to take ownership of our commercial law practice and drive its growth and success.About the Role:Lead and manage a team of lawyers and paralegals in our...
-
Commercial Law Practice Leader
3 days ago
Sydney, New South Wales, Australia AFL Recruitment Full timeCommercial Law Practice Leader OpportunityWe are seeking an experienced Commercial Law Practice Leader to join our team at AFL Recruitment. As a key member of our firm, you will have the opportunity to lead our commercial law practice and drive growth across multiple areas, including commercial transactions, commercial litigation, property law, and...
-
Legal Team Manager
2 weeks ago
Sydney, New South Wales, Australia Avant mutua Full timeAbout the RoleWe are seeking a highly skilled and experienced leader to join our Avant Law team as a Civil Practice Group Leader. This is a unique opportunity to develop your leadership capabilities and management skills while working in a dynamic and collaborative environment.Key ResponsibilitiesManage the civil litigation team to ensure billing targets are...
-
Practice Leader
2 weeks ago
Sydney, New South Wales, Australia Fujitsu Full timeAbout the RoleThis is a critical leadership position that spans across multiple layers of the organization.Engage: Develop and execute strategies to drive portfolio growth, demand generation, and sales support.Build: Oversee project execution governance, delivery oversight, and ensure seamless project delivery.Run: Foster strategic client relationships,...
-
Commercial Law Practice Leader
1 day ago
Sydney, New South Wales, Australia AFL Recruitment Full timeCommercial Law Practice Leader OpportunityWe are seeking an experienced Commercial Law Practice Leader to join our team at AFL Recruitment. As a key member of our firm, you will have the opportunity to take ownership of our commercial law practice and drive its growth and success.About the Role:Lead our commercial law practice, managing a team of lawyers and...
-
Contracting Support Services Team Leader
7 days ago
Sydney, New South Wales, Australia Knauf Full timeAbout the RoleKnauf, a leading manufacturer of insulation materials and construction equipment, is seeking a Contracting Support Services Team Leader to join their team in a full-time permanent position.This role is responsible for leading the Contracting Support Services function within Knauf Linings, reporting to the National Operations Manager. The...
-
Pathways Team Leader
2 weeks ago
Sydney, New South Wales, Australia BaptistCare Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Clinical Services team at BaptistCare. As a Pathways Team Leader, you will be responsible for providing leadership and guidance to a multidisciplinary team, including students and volunteers, to deliver integrated and holistic support services to vulnerable and marginalized...
-
HR Service Desk Team Leader
2 weeks ago
Sydney, New South Wales, Australia Anglicare Full timeAbout Anglicare:We are a leading and highly regarded community-based non-profit organization in Australia, dedicated to serving people in need and enriching lives.Our vision is to see Jesus Christ honored, lives enriched, and communities strengthened. To achieve this, we are seeking highly capable and mission-aligned individuals to join our team.We have been...
-
Commercial Law Practice Leader
1 week ago
Sydney, New South Wales, Australia AFL Recruitment Full time{"title": "Commercial Law Practice Leader", "content": "Join Our Commercial Law PracticeWe are seeking a seasoned Commercial Law Practice Leader to join our team at AFL Recruitment. As a key member of our firm, you will have the opportunity to take full ownership of our commercial law practice and drive its growth and success.Our ideal candidate will have a...
-
Arborist Team Leader
2 weeks ago
Sydney, New South Wales, Australia Active Tree Services Full time**About Active Tree Services**We are a leading provider of arboriculture, vegetation management, and consultancy services in Australia. Our company is committed to delivering exceptional results while prioritizing safety, workplace morale, and customer satisfaction.**Job Summary**We are seeking a skilled and dedicated Arborist to join our team as a Team...
-
Sydney, New South Wales, Australia eFinancialCareers Ltd. Full timePractice Group Head Commercial Bank, Transactional Support & LeadJob Title: Practice Group Head Commercial Bank, Transactional SupportJob Type: Permanent, Full TimeLocation: Sydney, AustraliaJob Description:Lead a team of legal professionals in supporting transactions and transactional support originating in the Business Lending Line of Business for products...
Team Leader, Practical Support Services
3 months ago
Team Leader, Practical Support Services (12 month contract)
Cancer Council NSW is Australia's leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.
About us
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia.
Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.
About the team
The Cancer Information and Support Services Division (CISS) aims to empower and support people affected by cancer, so that no-one need face cancer alone. This Division assists people as they navigate the cancer journey, easing their emotional and practical burdens and helping them make informed decisions.
The Client Experience team provides support to people affected by cancer, ensuring their practical, legal and financial needs are met throughout their cancer trajectory. The services offered include, but are not limited to, practical support including accommodation, home help, transport to treatment and the provision of free legal, workplace and financial support and referrals to psychosocial support. These services aim to meet the legal, financial and practical needs of people affected by cancer and contribute to their well-being by reducing stress and improving their quality of life.
About the role:
The Team Leader, Practical Support Services is a key leader in the Client Experience team, overseeing the delivery of our practical support services to people affected by cancer including our accommodation, home help and transport to treatment services. The Team Leader will work closely with service delivery teams across Cancer Information and Support to ensure we offer high quality, integrated and timely support to patients and carers.
The Team Leader will identify opportunities for continuous improvement, develop strategies to improve the overall client experience, streamline processes and provide day-to-day management of a team of coordinators, administrators and volunteers. The Team Leader will play a hands-on role delivering services to clients on a day-to-day basis as needed.
Key responsibilities of the role:
The key purpose of the Team Leader, Practical Support Services is to oversee the effective and seamless delivery of CCNSW's practical support services via a phone-based team, including but not limited to:
- Accommodation for people travelling for treatment
- Transport to Treatment
- Home Help services.
The Team Leader will ensure that all services operate to provide greatest impact to those in greatest need, ensure adherence to service scope and eligibility requirements, and ensure services are delivered efficiently and effectively.
The role will manage and coordinate a team, providing ongoing support, training and debriefing opportunities, along with managing rosters and workflow. The Team Leader will act as an escalation point for complex stakeholder and technical issues and build and maintain strong collaborative relationships with service stakeholders.
The Team Leader will work with the Manager, Client Experience to support with stakeholder reporting, managing service budgets, supporting with review and evaluation of services and driving promotion of services.
About you
Essential:
- Tertiary qualifications in business/health/community/project management or related field.
- Demonstrated track record of successfully managing and developing high-performing and engaged client-facing employees who work both in-office and remotely.
- Demonstrated ability to manage service delivery operations, workflows and rostering of staff/volunteers.
- Exceptional interpersonal and communication skills, with the ability to build rapport with clients and work in a collaborative, cross functional way with key internal and external stakeholders to achieve improved outcomes for clients.
- Demonstrated ability to lead, champion, and adapt to change.
- Experience working with clients who are vulnerable, disadvantaged or have high levels of distress, and ability to maintain strong professional boundaries.
- Experience in process optimisation and a passion for delivering high quality client experiences and client satisfaction.
- High level written and oral communication skills, including high level presentation skills.
Desirable:
- Experience in implementing, monitoring and improving support services for disadvantaged clients
- Demonstrated ability to work within and manage budgetary requirements
- An understanding of the needs of people affected by cancer and the oncology health setting and experience working with people affected by cancer or providing support services to vulnerable clients.
- Experience in a not-for-profit or community-based organisation
About the benefits
- Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
- Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award.
- A balanced organisational approach to WFH and office
- Additional performance-based leave available.
- Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
- Discounts available for everyday expenses such as private health, retail and fitness
CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.
If you require any adjustments to submit your application, please get in touch with us at
Apply online by visiting our website directly, copying the following link then click on the role title and submit your cover letter and resume.
Please note, the health and safety of our people is a priority for us, our employees and volunteers are strongly recommended to be up to date with their COVID vaccination.
