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Claims Administrator

3 months ago


Sydney, New South Wales, Australia B & K Consulting Full time

The Client


Our client is a major player in the world Reinsurance market, and a leading brand in both General, Life and Health Reinsurance with a presence on every continent.


Transacting all lines of life, health, and annuity business, the client has advanced to become a leading provider of reinsurance concepts and solutions.

The company supports its clients' financing of new business, financial optimisation and offers product partnerships for strategic market positioning.

The role


This is a rare opportunity for an experienced claims administrator to join this leading Reinsurer on the Life Insurance side of its business.

It's also a fantastic opportunity to broaden and develop your current skills in a well established team with plenty of "intellectual property" from which to leverage.


Key Responsibilities:

  • Liaising with external service providers to obtain any outstanding information as requested by the Claims Assessor
  • Processing claim payments. ensuring calculations & payment letters are correct
  • Supporting the processing of direct inhouse funeral bordereaux and other direct claims as required
  • Reviewing claim information and interpreting policy to determine claim eligibility within delegated authority
  • Being attentive to identifying risks of fraud, potential regulatory breaches, process gaps and contributing to process improvement opportunities


This role is initially offered on a full time, contract basis to November 2025, but with a good chance of being either extended, or made permanent.

The perks of the role are as per a standard permanent position (sick pay, bonus, annual leave etc).

Skills and Experience:

  • Intermediate Excel skills
  • Prior claims experience in the life insurance or superannuation sector. Open to consider claims experience in other insurance product lines
  • Exposure to that claims "eligibility piece" would be highly regarded (ideally in Life Insurance
  • Death, TI, TPD, IP, Trauma)
**How to apply