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Insurance Claims Administrator

2 months ago

Sydney, New South Wales, Australia Remote Staff Full time

JO 13858 | Claims Management Specialist for AU Financial Services

Why consider Remote Staff?

  • Enjoy the flexibility of 100% remote work. No need for an office environment, allowing you to manage your time effectively and maintain a healthy work-life balance.
  • With over 17 years in the remote work sector, we have successfully assisted more than 8,000 professionals in the Philippines to build virtual careers with international clients since 2007.
  • We offer competitive and negotiable remuneration based on your skills and experience.
  • Receive full coverage for Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Unlike traditional employment setups that only cover 50%, you will not have to shoulder any additional costs.


*Terms and conditions apply.

Position Status: Full Time / 40 hours per week
Work Schedule: 6:30 AM to 3:30 PM Manila Time (9:30 AM to 6:30 PM Melbourne Time)

Key Responsibilities:

  • Engage with clients through email and website messaging.
  • Gather precise information from clients and facilitate the signing of engagement letters.
  • Ensure the prompt and accurate processing of claims.
  • Oversee the entire claims management process.
  • Handle a significant volume of data entry tasks.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Conduct analysis, review, and management of claims.
  • Coordinate with banks regarding customer insurance claims.

Essential Qualifications:

  • Possess a 500GB internal or external hard drive + 2-3 years of experience in financial services (e.g., insurance, banking, collections, back office operations, document processing, loan processing), or
  • Demonstrated experience in email management or administrative roles.
  • Must have access to a 500GB internal or external storage device.